Terrible customer service. I called Alfred's carpet to ask for a quote for carpet after my…read moreapartment complex claimed that it would cost over $1,000 to replace carpet in two rooms. My apartment complex managers mentioned that I could call Alfreds and get a quote. As soon as I contact Alfred's they let me know that because I do not own apartment they cannot give me a quote. I tried to explain that I won't be moving forward with the quote that I just want to make sure I am not being screwed over by my apartment. Obviously they are buddy buddy with the owner and care more about that relationship than helping those in Ames. I would HIGHLY recommend NOT using Alfreds.

From the owner: We are dedicated to providing the finest selection of carpet, tile, hardwood, luxury vinyl plank,…read moreand laminate. Our design team and certified flooring installers will guide and inspire you through every step of your flooring project. Serving the communities of Ames, Boone, Nevada, Story City, Huxley, Gilbert, and more. Whether you need a new kitchen backsplash, an elegant tiled shower, or luxurious new carpet, visit our showroom and let us help you discover your perfect floor today.

We walked in to By Design with a set of plans for our new house and some pictures of furniture we…read moreliked. What Laura and Bonita did to furnish our empty space was amazing. Great room, office, bedroom, family room. They created a full plan, we made one or two very minor adjustments, and now we are living in our dream house with furnishings and rugs that perfectly complement the modern vibe. And the price was right! I recommend By Design to everyone I know who might be thinking about furnishings and area rugs. The products are great quality, and the designers are top notch and super nice. One piece or a houseful - they will take care of you.

By Design is one of the few, furniture sources in Des Moines with higher quality furnishings. They…read moreare the only source for American Leather (one of my favorite companies for sectionals, sofas and no so cluncky recliners). They have several other lines, also. I work with Bonita, who is extremely helpful, very patient and a wealth of experience. Dawn professional designer Santa Barbara | Des Moines

Ordered an item to be shipped to my Mother for Christmas on 12-14…read more When I called to check on in on the 19th, they said it hasn't been shipped yet. But will shortly. When I asked if it would arrive by Christmas they said and I quote. I don't know. Well I checked with ups and it won't be delivered until 12-27. Very disappointed. The rest of the fee world the shippers can give you a promise time and in almost all cases deliver something within ten days of ordering. They could do neither.

I bought the pine pencil post bed a few years ago. It's gorgeous and has held up perfectly. I was…read moreimpressed with the customer service because I had one contact and she followed through on my order to get all the little changes I asked for done correctly. They made it fit my adjustable bed.

Worst dry cleaner I have ever used. Picked up two suits and eight shirts and it was $92, way more…read moreexpensive than any other cleaner I have used. Got them home and almost all of the shirts were dirty around the collars and one of the suits had visible stains on the front. Pressing was terrible. Then when I took them back in, they didn't apologize or even act surprised. They treated me like I was trying to put one over on them and were very rude. Not the best way to treat your customers! Terrible job and terrible customer service. Will not use them again!

Fast next day service was outstanding. They were very courteous and friendly. I will definitely be…read moreback for dry cleaning my suits in the future.

I've shopped at Oak Lane since they first opened and love them. I finally did a pour party with…read moresome family and friends today and it was so much fun! Highly recommend!

This place is really good! While it is more expensive than other options it is way better!!! I got…read morethe wax melt and it's so much stronger and makes my whole room smell amazing! I really recommend all of the candles and wax melts. Will have to go back and buy some more!

Nook & Nest is a cute little gift store on Main Street in Ames. Compared to other downtowns in…read moreIowa, Ames is in pretty good shape with this store, Dog Eared Books, Cafe Diem (coffee), Oak Lane Candle, a couple decent restaurants and bars, and other businesses lining the boulevard. There's free parking in the lot next to the railroad tracks, so wandering around is a pretty easy and pleasant proposition. Although Nook & Nest features an interesting selection of home goods, I was drawn to the paper, including notebooks and cards from Moglea of Des Moines, and various other brands that would fill anyone's greeting card, writing, listing, habit tracking, and/or planning needs. I'm now stocked up for awhile (and with more than I really need), but when I return to Ames in a few months, who knows?

Located in downtown Ames, this place is a really good place to visit if you are looking for a gift,…read moregreeting cards, home furniture, or a unique item. I have visited twice, and found fun stuff both times, including some great cards that I have not seen elsewhere. The customer service is kind and never pushy, and their buyer has impeccable taste. I do like the layout of the store, as you're not cramped at all, a store that has plenty of space if you're browsing and not quite sure what direction that you're headed. I am grateful for Jamie Nessa's guidance on my last visit.