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    Aqua Pool & Spa

    4.0 (2 reviews)
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    6 years ago

    Helpful 2
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    Love this 1
    Oh no 0

    4 years ago

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    Snelgrove Ice Cream - Nutty Banana Split: Burnt Almond Fudge, Rocky Road, and Caramel Cashew topped with hot caramel drizzle, almonds and cashews!

    Snelgrove Ice Cream

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    First off I have to recognize the amazing guy that helped us. He was so friendly, helpful and…read moreknowledgeable. We ended up talking about how much of their product is Gluten Free. This is a new area we are trying to get up to speed on since this now affects our daughter. This is a great option for dessert if you have this type of concern. I've been so sad that they had closed years ago. Upon seeing that they had reopened we had to get in and try my old favorite Peppermint Chocolate Spray. I craved this for so long that I was afraid it wouldn't live up to my memories. Great news though. It is exactly how I remembered and we were told the recipe hasn't changed at all. I was so happy to scratch an itch I've had for so long by finally getting my hands on this nostalgic treat. All of their ice cream and treats (rice Krispy bars)?that we got were divine. This place is absolutely worth the drive and time for such a wonderful experience. Give them a try. I promise you'll be glad you did.

    We've been to Snelgrove twice since realizing it was open. I'm SO glad the family reacquired and…read morereopened this gem. The Biscoff flavor is delicious, as is the goat cheese. It is all super fresh, not freezer burned. I haven't tried the double cone yet, but I want to since it is iconically Snelgrove. It is SO cute inside, and clean. The employees are always really helpful and patient with my toddler. I am impressed when young employees do the job well. All in all, Snelgrove is a great experience. I highly recommend visiting if you're in the area. Or even if you're not, really.

    HydroPure Water

    HydroPure Water

    (6 reviews)

    We'd been getting water delivered in jugs from another provider here in Utah (a pretty big name)…read morefor several years. One week they just stopped delivering new water bottles. We called and called and couldn't ever get someone to come out. So we called around and decided to give HydroPure a shot. Joe came out and walked us through what installation would look like. We had some concerns with plumbing the lines but once we could see what they'd look like we didn't really even notice. After reviewing the story laid out by Tiff P on 7/21/2015 we were a little concerned but did a little more research and realized Tiff P has only left one 1 star review in her entire account history at Yelp, not sure that gives her the credibility to recommend a company one way or another. It sounds like she was more focused on blaming someone else at the company for signing the agreement than working something out with Joe, I guess Yelp was her best outlet. The service with Hydro pure is cheaper, never runs out and comes out way faster in the bottle than Mount 'Other Company.' We're very glad we switched and would recommend Joe and HydroPure to anyone.

    I am writing this review in hopes that others won't make the same mistake that we did in getting…read moreinto a long term lease agreement with this company. Let me give you some background so you can get a full picture of my experience. We had tasked an employee with finding water, coffee and ice for our new office space. She got a couple quotes and ended up selecting Hydropure. We had explained to Hydropure that we'd like for them to complete the installation during the construction phase so they could run water lines etc. while the walls were open - which they did (partially). Fast forward to the day before we are moving into the new space. We get there and lines had been run, but none of the water coolers, nor the ice or coffee machines had actually been set up and functioning. We call them at once, and they scramble to install late that night, which we appreciated. Since this incident, we have had nothing but issues... Day 1 the fancy ice machine that we will ultimately pay ~$8500 for, didn't work. It kept shorting out and we would have to unplug it and plug it back in. Techs kept coming out, resetting it and telling us that it wasn't a defective machine, but an issue with our cabinet placement. I had a contractor come and take the cabinet down... and lo and behold, it still shorted out. At that point, I asked for a new machine as I just wanted permanent resolution while we were still under warranty. They just kept saying it was our fault due to the cabinet and they never swapped out the machine. We are having other issues with keeping items in stock and the coffee machine leaking, and just decided that it was too much work calling Hydropure for one reason or another every day... I just wanted out. I spoke with Joe (the guy who "runs the company") about my dissatisfaction and asked about his buyer's remorse policy. He said UT state law is only 3 days. I asked him what it would take to just walk away - to purchase the equipment instead of lease it etc., essentially his answer was to pay the full lease price which is double the cost of the retail price. He reminded me that we signed an agreement, so we are essentially "stuck". You could almost hear the pleasure in his voice that we cannot escape, no matter how badly I don't want to work with this company. He then threw the "working late into the night" story (referenced above) in my face as his example of going above and beyond for us when we have issues. If he had completed the job fully the first time, we never would have had that issue in the first place - he made the fire-drill for himself. Also the coffee they provide at a premium price, doesn't even taste good. The coffee machine itself sometimes makes pots that are stone cold and only partially fill the dispensers that we were given. Perhaps it is user error, but at no point have they offered to meet with us and explain how their equipment works. It looks as though I will be paying out the nose to get away from this company to "fulfill the lease agreement" which was signed by a person who didn't even have the authority to sign binding agreements on behalf of our company. Bottom line, any helpfulness or resolution they attempted to provide was overshadowed by Joe's patronizing and near condescending tone. Joe does not have the helpful attitude that I look for when forging a relationship with another company, and I will not be recommending their company to friends, family or counterparts any time soon.

    Aqua Pool & Spa - poolservice - Updated June 2026

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