Very reliable service! Matt, the owner, is truly one of the "good guys". Offers various options…read morewith every service!!

we had problems with our disposal and called 1st american, Matt came out as soon as he could. He…read morewas polite and thorough and so professional. We will have no one else in our home to take care of our plumbing needs then the guys from 1st American. Thanks for always being there for us......oh and we have a fully functional disposal..

I have used them for plumbing issues in the past with good results but for drain cleaning they do a…read moreterrible overpriced job and refuse to back up their work. The drain backed up again the day after they said it would clear and they refused to come back and re-do the work.

not impressed by this company at all, they came out once to put a plug in a leak, which didn't fix…read morethe problem and a week later we called them back out they fixed a cover on the shower seal, which didn't fix the leak that we were having, and they charge an arm in a leg and then referred us to a different company altogether rather than fixing the problem. If I could give no stars, I would I definitely don't recommend this company.

I cannot recommend Salt City Plumbing and Paul Manley enough. Our journey to finding them was paved…read morewith high-stress moments that no family should have to endure. When our previous water heater failed--a catastrophic blowout caused by the absence of a pressure regulating valve on our building's common supply line--we felt isolated and overwhelmed. The struggle to get our HOA and K&R Premier Property Management to take responsibility for this common area failure was already draining us. We initially contacted a company called Superior Water and Air (only because of a sticker that was on the 6 year old, failed water heater), hoping for a professional resolution. Instead, we were met with a predatory nightmare. They attempted to upsell us on services we didn't need and demanded an additional $1,000 on top of the price we had already agreed on the morning of install. They even fabricated technical excuses, claiming our home required a complex, four-port commercial system--a loop they had installed years prior that was utterly unnecessary for our residential home. That's when Paul Manley and Salt City Plumbing stepped in, and the difference was night and day. Paul didn't just walk into our home as a plumber; he walked in as an advocate. He immediately saw through the pressure tactics of the previous company, sitting us down to patiently explain exactly what our home needed--a standard, reliable two-port system. He took the time to show us the 'why' behind everything, cutting through the confusion with honesty and integrity. Because of Paul's transparency, we realized this plumbing failure was tied to a larger, unresolved issue regarding our HOA's failure to maintain the building's common area PRV. Paul's expertise didn't just give us hot water within 20 hours; it gave us the clarity and confidence to stand our ground. Knowing that Paul and his team are in our corner--honest, bonded, licensed, and deeply committed--has turned a disaster into a story of restoration. We've worked with Paul before at our old home, and this experience only solidified the profound trust we have in him. In a world that often feels cold and transactional, Paul's kindness and unwavering integrity provided us with peace of mind that we truly can't put a price on. If you want a plumber who genuinely cares about your situation and treats your home with respect, look no further than Salt City Plumbing. Cheers, Mateo & Heidi

I needed my water heater replaced. The technician was great. Gave me a bid and explained to me…read morewhat would be included. Said he could do the job while he was there. Finished the job quickly and I have hot water again. I recommend them.

Jeff and company were very professional. I needed help with my dishwasher leaking and clogged…read moregarbage disposal. And they knew right away what the cause was after inspecting. And, they resolved the problem right away with a couple of fixes. I am very happy with the help and service and more than happy to get the invoice. But, they don't want me to pay for anything and just said "Don't worry about it. Welcome to the neighborhood". That is beyond super nice. I also liked how good they are at explaining the issue and genuinely took the time. They also gave me consulting and estimate for my old water heater replacement. I trust their advise and will definitely get my water heater from Pando Plumbing.

I wasn't expecting a great experience when I started getting bids for a water heater install. Gotta…read moresay the entire experience with Pando plumbing was A+. They were fast, efficient and professional. Jeff was nice and involved start to finish, Chris in the office was the same. Austin was great as well! They really took pride in their work and delivered! In today's world a business that does what they say? Thats a crazy idea! If you have a plumbing problem you might want to consider these guys.

My AC decided to die on me last week and these guys were amazing!…read more First of all I live in a gated community of townhomes and my unit is in the middle so access is not an easy task. Upon arrival these guys were friendly and very informative. They assessed the situation and let me know the fan in the unit had been completely destroyed by something getting into it. Both of my outdoor AC unit and the indoor funace/ac were 20 yrs old and not functioning well to begin with, then it started making a rattling sound and was super loud then it just stopped completely, which is the reason I called. Chase was very helpful showing me my different options and explaining the difference between them all, he offered the option of financing and helped me through the payment process and explained clearly when I asked about thier cancelation policy which was as simple as if you cancel then u are refunded your deposite in full no questions asked. The delivery of the unit was complicated as I am the middle unit in my complex so They brought in a crane and Regie helped the incredible operator direct it onto my back deck with no damage to my gutters and precision of placement, he put the new unit in place and had the old unit removed again by crane which is quite a task but such an amazing option to have especially in my situation. He also removed my old furnace/ac in the basement and brought all new equipment down for the following morning. He was a one man show on this job aside from the crane operator, I'm assuming because of the 4th of July the day before, and he crushed it!! The next day Todd and his partner showed up early and orked diligently and effectively! They we're able to come up with solutions with the thermostat and wiring that saved me some dry wall repair, which I greatly appreciate!! Overall my experience was very positive and I would highly recommend this company to anyone looking for an honest, reliable, and trustworthy team of employees and buisness!

Please disregard my previous 9 year old 5 star review…read more Something has changed with this company, IMHO, and not for the better. Several weeks ago I made an appointment for a general routine furnace and a/c inspection and service. They booked me for 6/18...I asked for an early morning appointment and was advised that the closest they could come would be an 0800 to 1100 window. Had not heard anything from them until 6/18 when I called them at 0900 to see if I was scheduled...they confirmed. At 0955 they texted me to advise the tech was running late but would be there shortly. I texted back and asked how many calls the tech had made that morning. I received no response. No one ever showed up. At 1100 I called to reschedule as I couldn't wait around any longer for them. They suggested that I not reschedule as they were several weeks out and couldn't get to me until il mid-August. I couldn't believe that...a long time customer who purchased a full system from them 9 years ago...who has had them service my system every year for both heating and cooling...and this is how they think they should solve a problem that they created. They have absolutely zero problem wasting customer time, and make absolutely no effort in trying to remedy a situation in favor of the customer. I told them that I was taking my business elsewhere. Maybe there has been a change in ownership and/or management, but whatever it is, I'm staying away from them...far away.

*UPDATE - After posting this review I did receive a call back and they sent someone out to look at…read moreand address the issue. The technician they sent, Gary, was very professional and did a great job of explaining the system and the issue. If I could give less than one star I would. I just purchased my furnace less than a year ago and it quit working on one of the hottest days in Salt Lake. I called for service on Friday and was told that the soonest they would be able to get someone out would be Monday. Leaving me to either have to spend additional money that should be covered under warranty or wait until Monday with temperatures expected to be over 100 all weekend. Incredibly horrible customer service. I would definitely not recommend them to anyone as they will leave you to fend for yourself after giving them thousands of dollars for a new unit.

Daniel was extremely friendly and helpful! Will only have him do any work on our home from now on!read more

i will reiterate: There's a reason this local business has been around for more than a hundred…read moreyears. Will not go into details except that we had a mess that ended up not Manwill's fault in any way. Yet the owner Mr Jackson calmly worked with us, stayed with us each step of the way, until final resolution. Our trust was warranted, Manwill deserves our business. Thank you Mr Jackson, Lindsey, Tom and Phoenix!

We called Manwill Plumbing Heating & Air Conditioning when our AC stopped cooling properly. It was…read moreeasy to schedule, and they sent a technician out quickly. He arrived on time, explained the problem clearly, and went over the repair without any pressure. The work was done the same day, and our AC has been working great ever since. The technician was knowledgeable and efficient. The pricing was fair and straightforward with no surprises -- just honest service at a reasonable cost.

If cost is not an issue, maybe this company is for you. $1300.00 for two hours of work plus a few…read moremiscellaneous parts from the truck. Yes, I approved the estimate and the work was done properly, but was shocked at the price and in a bind. I should have said No. These large companies with fleets of vehicles have a lot of overhead and mouths to feed. Item codes are used to bid a job versus the actual parts/labor is really takes. My simple P-trap repair? $150.00 -- 20 minutes of time and the plumber was already here doing other work. The next time we need a plumber, we're supporting the small independent guys.

I did not chose them for my project, but they were prompt and professional in their communications…read morewith me.