Alton and Matthew arrived promptly at 10:00 AM to install my Aqua Soft system. They were driving away at 11:15 AM. By 11:30 I was drinking great tasting tap water for the 1st time in 10 years of living here. it's the greatest thing to trust what you're putting in your body! read more

Great service. Friendly staff. I usually get what I need at a good price. They also provide in home service for all my water treatment needs

They were awesome very good quality of chemicals and decent prices Very knowledgeable to detect problems as well read more

Came in for hydrogen peroxide, got salt too, great prices and quality service. Will continue to get my business.

Requested a service for R/O tank check and repressurized, change filters while here. The technician changed the filters, but never checked the tank, just said it needs to be replaced. It's only two years old, last one lasted almost 13 years. After buying a twenty dollar valve and watching a You Tube video, tank is repressurized and working fine. [[HIGHLIGHT]]Attempted to speak to a manager twice with no call back ten days apart.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Debbie, one of the owners, called me back this a.m. Lied about leaving a message last week and would not admit that her technician did not perform the requested service, just kept saying "well he changed the filters"[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I did become progressively louder, because she kept interrupting me.[[ENDHIGHLIGHT]] Eventually said, will dispute the charges with my credit card, have a nice day and hung the phone up. [[HIGHLIGHT]]Customer service is a key to good business, these guys don't have it. Lie and steal.[[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]Everyone here is very nice.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Jeff is a great salesman and he's always helpful.[[ENDHIGHLIGHT]] I recommend them to everyone I know. read more

[[HIGHLIGHT]]Terrible customer service.[[ENDHIGHLIGHT]] Monthly service by technician leads to additional service calls for pricey repairs. [[HIGHLIGHT]]When I called to complain, the manager "fired me" from the company after 10 yrs of being a loyal client.[[ENDHIGHLIGHT]] New management should be fired. read more

The pressure tank in our water system rusted out and we came to get advice on what tank is best to replace it with and how to install. We got lucky Marty was working! He walked us through the right tanks and gave advice on how to install it ourselves. [[HIGHLIGHT]]Front desk crew was so helpful at check out and friendly.[[ENDHIGHLIGHT]] This is our first house and looking to find friendly and helpful companies to be our go to as problems arise. We're thankful for the great care! read more

Aqua Soft Water Systems, Inc - Pressure water tank - Water Purification Services Near Me - Royal Palm Beach, Florida

Excellent communications and service! Quick installation ! Great value! Lifetime warranty. read more

The worst company to deal with. For three years now they have charger for monthly service to only show up when I call! Just called to ask about system and they had a hold on my account for a bill we sent to bill collector because they never came. And now they will not even talk to us about system read more

[[HIGHLIGHT]]Had appointment last week they cancelled!!![[ENDHIGHLIGHT]] I called back to reschedule the appointment. [[HIGHLIGHT]]They had David Straight reach out to me he was very RUDE!! on the phone[[ENDHIGHLIGHT]] I will never use or recommend this company. read more

I previously used them for my monthly service on my water well but stopped when they tried to to tell me there was something wrong with my system when there wasn't. I reached out again to have them checking a beeping on my machine. They wanted $150 just to come out and run a diagnostic meantime other places only charge $50. [[HIGHLIGHT]]When I asked why it was so expensive, they responded with attitude and rudeness.[[ENDHIGHLIGHT]] I would not recommend them based off both experiences and the rudeness I received. read more

The service people and scheduling department are not very reliable and technicians don't seem very knowledgeable . They do not arrive when they say they will or call you to say they are late . [[HIGHLIGHT]]When you call the office they are rude and not helpful at all[[ENDHIGHLIGHT]] . They are not good at scheduling service either . read more

Customer service is great!! Our system works very well!! Marty is a good guy. We always look forward to see him. Girls at counter are Friendly and courteous!! read more

I had a water filtration system but in my condo then I had him put a water line to the refridgerator. Not only did they not have a turn off valve to refridgerator but the workman didn't check the refridgerator at all. So it wasn't t until 3 monthe later that the water was leaking into the condo under ours. The water saturated the laundry,kitchen,bathroom and bedroom walls and floors . I had to have water mitigation and have my whole apartment ripped up .When asking the manager of this company what happened he said he didnt think checking the hook up to the fridge seemed necessary or took any responsibility at all. read more

From start to finish our sales guy John was amazing and even two months later I had questions and texted him - he responded within 5 minutes by calling me back! Great service and everyone who drinks our water says it takes so good!!!! read more

Many of the service or repair people they have are completely incompetent. They break parts then leave you without water. Then you have no water and have to wait for them to come back and fix what they broke at their convenience. Meanwhile you have no water and they expect full payment immediately. read more

Very helpful and knowledgeable about changing the filters in our K5 unit. John gave us a step by step detailed explanation on how to do this process and answered all our questions. read more

Awesome service, great people. I highly recommend buying from them!! I always feel like and a treated like family here.

First time refilling hydrogen peroxide bottles. Fair pricing and great customer service. Highly recommend!

Friendly and efficient service every time! The best place in town to buy hydrogen peroxide for my home water system.

Service was fast, efficient and friendly! They showed me the best value for my dollar and the treatment of my new water system

Have been using Aqua Soft for years now and am always impressed with their service. Very helpful and knowledgeable staff!

Great customer service, and I appreciate that they open early for unexpected emergencies and always friendly

I had aquasoft install a whole house RO system. They were the most accurate when it came to water quality but most expensive in price. but I figured water is important to me and you get what you pay for but in this case The system they installed doesn't perform as they said and I had to have a different company come in a fix the water quality. long story short...I wouldn't buy another system from them since I don't think they system can handle my harsh water quality. read more

Careful, they will not show up and not tell you and you will have damage to your entire filtration system. We used Aqua Soft for many years. We trusted they were going to our home and performing services. They had our CC on file and could automatically deduct all of the monthly due from the CC. On August 2020 they stopped going to our property without telling us. Now every month the price always fluctuated, that was always an issue with this company, but as long as they where there and taking care of the system, we moved forward. On November 9th we receive a call from teh office telling us, " we lost your file and you somehow slip through the cracks and we haven't serviced your home since August". The next call we got was from the tenant showing us pictures of their black water. It was a nightmare. We sent another company out to assess the issues and they informed us due to lack of maintenance and proper maintenance through out the years, the system is done and it will cost us 3K to restore our system and well. We have all of this in writing and pictures for evidence. When we confronted Aqua soft, MARY, stated that there were passed due balances in March of 2020. Now, does that make sense? They had our CC to charge, they serviced the unit til July, and admitted that we had a ZERO Balance in JULY, but didn't bother to show up or inform us of cancellation of service til our ENTIRE system broke. This company will be filed a complaint against and HIGHly recommend for any consumer not to hire this company. Unless you micromanage them, do not hire them! read more

Easy process, very professional. Would recommend to anyone. Didn't have to wait for anything, and was very straight forward.

Great service highly recommend using them never any issues almost 10 years doing business with Aqua soft

Horrible Company, had appointment set up 3 weeks ago, had me wait for them all day, then they cancelled late in the afternoon. Avoid like the plague. read more

when we moved to Palm Beach County our water system was on a well and we did a lot of research to find a great water system. Well we installed an out of date system with a different company and less than two years later had to have it replaced. This time we went with Aqua Soft of Palm Beach and got a great new system installed. We were very happy with their service for the record. Not sure about those who gave it a bad review as we had a very good experience and would be confident recommending them and their services! read more

This company is excellent! Jeff and his entire team exemplify professionalism, knowledge and great customer service. I could not be more pleased with my entire experience. Budgets can be tight at times and spending money on a quality system is something to think about, but Jeff and his team provided usWith an exceptional product and service that matched. In my opinion, there is no one else to call. We are now very loyal Aqua soft customer's and I highly recommend them. read more

Can not thank Daniel enough!! My water mysteriously stopped working around 7pm. Knowing that no one would be able to come out and fix it that late, I called Daniel and left him a voicemail. He called me back right away and helped me through the process of getting my water turned back on that night!! I'd say that's some pretty amazing customer service! Thanks, Daniel!! read more

We have had both the Aquasoft system for 3 yrs. it is the best water softener system I ever owned. No electric on demand soft water. We also installed the drinking water purification system as well. Aqua soft was very professional and their service and customer support had been excellent. I would highly recommend them read more

I had a very terrible experience. Dana who is head of Scheduling was extremely rude, unaccommodating, very unhelpful and i am just appalled by the lack of professionalism she showed. They seem to be way to busy for any new customers as they were unable to reschedule us in a timely manner. I do not recommend this company you are better off finding someone else. read more

Bad business. Very dishonorable company. Does not represent good quality professionalism. They are very condescending and tried to battle out service. Would absolutely not recommend!! read more

In 2007, I was told by this company I needed a new well.Thank God I asked a more reputable business to look at my water system. Almost 4 years later....I still didn't need a new well. The office manager, Dana was snarky and you could do a lot better than Aqua Soft for water management. It turns out the serviceman put the wrong kind of filter on my unit. Shifty company preying on people who aren't savvy about well and septic. read more

terri did a great job on installing our rom system the water was brown and unsafe previously everything works great , friendly service too. read more

Joel and Brian are the best. Brian saw the problem and had Joel come here today to fix the problem, no leaks or problems, these guys are awesome. And low price. read more

You pay a lot of money to rent their outdated broken equipment. Then when you cancel your service, they disconnect and pick up the equipment, and never giving you a refund for the unused portion of service. read more

I used this company to put in a home filtration system. They did an excellent job, very timely, neat, and professional. My system works perfectly and I've never enjoyed my drinking water or my bath water more ince I had the system installed. I would highly recommend Aqua Soft. Certainly a very pleasant company to work with. read more