I have been using this company for about 4-5 years now, and have always been happy with their work,…read moretechnicians and customer service. Whenever I've had to call to ask a question, whomever I speak with answers the best they are able, then will recommend a technician come out. They are able to make appointments immediately to your request, as I believe they have a big crew. They installed a new A/C about five years ago, they've cleaned the coil, they also replaced and built a new air handler stand, as the original from when this house was built was falling apart. The new stand they built was done beautifully! They've put in a new thermostat, as well. So, all the work they have done in my home is very good. The workers are also very nice and proficient! I've been very happy using this company for my A/C needs. I definitely recommend this company!

This company was sold to a service of America company. I don't even know if tom works Technicians…read morearen't very good. He's a brief history. Creative Multicare, LLC * Founded in 1992 in Atlanta, providing plumbing, resurfacing, and floor care services to managed rental homes and multi-family properties, with operations expanded into Tampa/St. Pete, Orlando, and Jacksonville. * Headquartered in Atlanta, employing over 300 technicians and completing over 165,000 jobs a year. * It's not itself independent -- in 2022 it took a strategic growth investment from Trivest Partners, a Coral Gables-based private equity firm with over $2.5 billion in assets under management, focused on founder-led and family-owned businesses. * Its most recent deal was a buyout/LBO of All Year Cooling And Heating, closed March 1, 2024. So the ownership chain is roughly: Trivest Partners (PE firm) invested in/backs Creative Multicare Creative Multicare acquired All Year Cooling & Plumbing in 2024. This is a classic private-equity "roll-up" pattern in home services -- a PE-backed platform company acquires local, founder-run HVAC/plumbing businesses (like All Year) to consolidate them under one larger operating group, while often keeping the original brand and local leadership (like Tommy Smith) in place for continuity.

We recently purchased a house in Delray Beach with a water filtration system previously installed…read moreby Seacrest Water. We have been completely satisfied with the service provided by Peter and his team. The initial quote for monthly service was detailed and fair. The technicians are professional and knowledgeable and our questions are answered promptly. We had a recent issue with our well (not related to the filtration system) and Peter went out of his way to guide us to a solution. We feel fortunate to have found Seacrest Water!

I have been a customer of Seacrest Water for almost eight years. In the last couple of months, new…read moreowner Peter took over the business. So far, so good. His service is terrific and prompt. And he is really pleasant to deal with.

The communication or lack there of is evident by the reviews - we had the same response. We…read morecontacted Carl after a neighbor suggested him. I had one phone conversation and literally within an hour, my spouse comes home to be greeted by a different neighbor who tells my husband that he just found out that we are buying the filtration system! I hadn't even spoken to my spouse about it but Carl or someone from his office thought it okay to discuss our private conversation. I let that go. Then it took MONTHS to get his business license and insurance info. We live in a HOA and I needed approval to get this done. Then when we finally get the docs, Carl and his tech drop off all of the equipment on the side of my house near the AC units - which sat for TWO MONTHS after they told me the install would be the next Wednesday morning. Then when the tech finally did the install, the guy had to dig through sand and rock and he deposited all of the sand and rock IN OUR LANDSCAPING - almost smothering the bushes. I had to remove all of it otherwise all of the hedges would have died (confirmed by our landscaper). So, Carl couldn't respond in a timely fashion in any other interaction, but showed up promptly about a week after the install with the bill, which we paid the nearly $3000 within a couple of days. Fast forward a few weeks, three of our hedges start turning a red/bronze color - they are dying because the tech directed a hose releasing who knows what into the landscaping. I call Carl to tell him and he assures me he will stop by immediately. He never shows. I call multiple times thereafter - no one answers the phone. I text. Nothing. I email him on 1/30/23 with a dozen photos - no reply. Mind you his office is a four minute drive from our community. Nothing...... So now the HOA is asking us about the landscaping replacement. Why do we have to incur the time and expense to repair/replace landscaping that was killed as a result of his installation technician's mistake???? He is the owner of the business and should make this right - stop by to see the issue and fix it. Reply to the email. Answer the phone calls or texts. I would NOT recommend this company. Do your research first and look at the reviews and the dates of the reviews. This was our mistake - we listened to one neighbor. They didn't even leave us guide to the system... Terrible business practices. Terrible customer service.

Sutter Filtration was recommended to be from Susan at Bit-by-Bit Therapy. I always saw the monthly…read moreservicing and the guys did a good job and were polite when delivering salt. So I needed a guy for my system at my home and I called Carl this morning to fix my system and he came today (which I didn't expect such quick service) and he fixed everything better than expected and the price was very reasonable. Carl also gave me good advice regarding my system and it's operation and care. I would highly recommend calling Carl from Sutter Filtration. He's now my go to guy!

James is an knowledgeable unicorn, a master in his trade. I am thankful and no words can describe…read morethe level of due care he took in explaining every faucet of solutions Nu Tech Plumbing can provide for me, my family and my home. I know, I will be using his services in all future projects I have. Thank you James!

Nu Tech Plumbing Solutions was great! James arrived on time…read moreand ready to complete the work. He was professional, efficient, and knowledgeable. I will definitely use again.

We recently had a whole house water filtration system installed. The staff was wonderful but most…read moreimportantly, our water tastes amazing.

Extremely Disappointed -- $5,500 Water Filtration System and No Support…read more I purchased a whole-house water filtration system from Carico Intl. in May 2025 for approximately $5,500. Before purchasing, I was told by Danny that the filter came with a lifetime warranty. I was also specifically instructed not to backwash the system for one year, because the impurities needed to accumulate in the filter before backwashing. I followed those instructions exactly and trusted what I was told. On May 16, 2026, after approximately one year of use, I performed the first backwash. The backwash water came out completely clear, as if the filter had captured nothing at all. I contacted Danny, and he walked me through the backwashing procedure to make sure I wasn't doing anything incorrectly. The result was the same: nothing had accumulated in the filter after a full year of use. Danny acknowledged that this was unusual and told me that there should have been dirt and impurities in the backwash water. He promised to send a technician to inspect the system. No technician was ever sent. I waited and followed up again in August 2026. This time, the story had changed. I was told that the system only had a 90-day warranty and that I would now have to pay $300 for a technician to travel from New York to New Jersey simply to diagnose the problem. This is extremely frustrating. I did exactly what I was instructed to do. I did not wait a year to report a problem because I neglected the system--I waited because I was specifically told not to perform the first backwash until after one year. When I finally did so, the system appeared to have captured absolutely nothing. Now, instead of standing behind a $5,500 system or investigating the issue based on the circumstances, Carico is asking me to pay another $300 just to have someone come out and determine whether the system they sold me is defective. Christian Lesmez ultimately responded that they cannot determine whether the system is defective without an in-person diagnosis and that the $300 charge is for the technician's travel and diagnostic visit. They say they will replace a defective part if their technician determines that a manufacturing defect exists. My question is: why am I being asked to pay $300 to diagnose a system that I was told had a lifetime warranty, after I followed Carico's own instructions and reported the problem when I was finally told to perform the first backwash? At this point, I feel that I was misled about both the warranty and what I should expect from this filtration system. I paid $5,500 expecting a functioning whole-house filter and reasonable support from the company. Instead, after following their instructions, I am left with a system that appears not to have filtered anything and a company that is now pointing to a 90-day warranty. I strongly recommend that anyone considering purchasing from Carico Intl. get every warranty representation and every maintenance instruction in writing before spending thousands of dollars. My experience has been extremely disappointing, and I do not feel that Carico has stood behind the product they sold me. I hope Carico will reconsider and resolve this fairly rather than requiring the customer to pay another $300 simply to determine why a $5,500 filtration system apparently did not capture any impurities during the year I was instructed to use it.

Don't hire this person, says he be there never shows up. Agree upon a price and acts like he doing…read moreyou a favor, this is a con man. Gave out some one else license/insurance info online. When you check they have nothing to do with this person. Started work took my deposit and never showed up, looked online he went out on a boat, purchase some earrings, with my deposit on the day he was suppose to finish the job. Has multiple different company names and numbers, stay away. Below are his additional # (954) 947-9119 ,(561) 460-7513 , (321)802-8821. Christopher Willis

Called 1 (954) 947-9119 for a quote. He simply never showed up and is inconsistent with text and…read morecommunication. Never let me know he isn't coming. What in the world. I honestly think this business may be scam or at the bare minimum very unprofessional. Good luck getting service, I'm blocked now.

Top notch company! Everyone from Trudy in the office down to the installers like Erik, is super…read morefriendly and professional. This company knows water purification better than others that cost much more for the same system. Erik is an awesome and super knowledgeable technician and we are thrilled to have our system maintained by him. He explained to us his procedure and also cleaned as he went, always keeping us in the loop. A total professional. I am a Happy customer for life!

I regret hiring this company. They came in with big promises and a high price, installed a…read morewhole-home filtration/softener and a drinking water setup, but from day one nothing improved. The water still smells (some days like rotten fish, other days like sewage), and the yellow stains in the toilets never went away. After installation they only came once, did something quickly, and left--no real fix. Customer service is poor: even in urgent situations they schedule you 2-4 days out. Meanwhile, water has been running nonstop from their own hose for 3 days, flooding my yard. I'll attach photos. When I asked for a refund and help, no one called me back. I feel completely let down. Unless they provide a real solution immediately, I'll start the process to remove the system and pursue this through legal channels. Would give zero stars if I could. Not recommended.

Great experience from start to finish. Zack provided a quick and fair quote, which I really…read moreappreciated. Forrest came out the same day and replaced my old, leaky water heater efficiently and professionally. Everything was handled smoothly, and the service was excellent. Highly recommend this plumbing company!

After learning I needed to replace my hot water tank to quickly satisfy a prospective buyer of my…read morecondo before he backed out, I searched the internet for a local plumber, and found BG American Plumbing who has great reviews. Called around 10:30 AM Monday, and he asked for pics and details so he could give me a firm estimate. After going to the site to take the pix, he gave me an estimate around Monday at 1:30 PM, and after telling him to go ahead, he told me his tech would be at my place the next morning (Tuesday between 9:30 and 10:30 AM) to install the replacement tank ! On that next day, Tuesday, Forest, his tech, did the job in 2 hours, and I had a paid invoice in my hands the next day. Definitely a great plumber who knows how to satisfy his customers.