AVOID AVOID AVOID!!!! In my honest opinion this place is way too big and not personalized at all. I felt like a number... super long wait service is horrible.. it was not easy to get an appointment. But finally, I managed to get a deep tissue massage super last minute like I was a piece of meat ...like yea come now or never -.- very stressful.. so I arrived maybe 15min earlier 12:15 to my 12:30 appointment and I still waited an extra 15 min for my masseuse that started at 12:45.. very annoying and was not sure I wanted to proceed but I told myself I'd probably feel much better after my massage and it would make up for the lack of professionalism. I received my deep tissue massage by Dimitry .. I wouldn't recommend him to my worst enemy.. he was just terrible... he had no skills and was going into places he shouldn't have gone to like way too close to my private areas I kindove felt violated and just wanted to leave and not cause a scene.. it was NOT a deep tissue massage whatsoever and paying for one was a total ripoff... I explained my frustration at the front desk and mentioned how unsatisfied I was and how it was one of the most embarrassing experience I had.. they didn't care and just wanted me to pay and get out.. it was so embarrassing and will never ever step my foot back here again... not even an explanation at the front desk.. they said someone in the higher ups would be contacting me to discuss but still nothing yet.. I'm just so upset and disgusted by this traumatic event ! read more

Aqua Spa Lyne Giroux - Massage Near Me - Dollard-Des-Ormeaux, Quebec

A M B I A N C E Walking in to calming music you really forget all your outside problems. The place is very nice and they just renovated their pedicure station. It's quite fancy and all the estheticians are professional and knowledgeable. Depending on your service you are offered a coffee or a tea! Water is available for everyone. There is a section in the front where you can buy products! C L E A N L I N E S S Very clean and tidy! Everything is well organized! C O S T $$$ The cost here is a little bit higher that most other nail bars and spas. The manicure/pedicures are good, the staff is friendly, but in my opinion the massages, facials and waxing are their specialties! Definitely worth it! The estheticians always seem very busy, they work them quite hard, so don't forget to tip your esthetician for a job well done! W A I T T I M E S There is a waiting area filled with couches, magazines and a little fire place. I called on an appointment only two days in advance, they are usually very accommodating! My appointment started a little bit late, but maybe 10-15 minutes late. One of my nails chipped and when I returned the following day to fix it, they brought me in right away, 0 wait time! So I guess it depends on the day! P A R K I N G There is a parking lot that is shared with the restaurants and other shops. L O C A T I O N Great location! It's on St-Jean and has awesome restaurants, coffee shops and read more

Brought my friend here for a treat. The masseuse burned her! And she had the least peaceful massage with the masseuse talking the whole time about her personal problems. They were not apologetic. They said the owner/manager would call me but she never did. The pedicures were good, but don't go here for a massage and don't expect them to care if something goes wrong. read more

I have been going to this facility for many years now. I have had pédicures and manicures as well as massages and facials. I can`t say enough about this place. It is truly my haven. Yes, it might be a little pricy but you know you are getting quality care. That's what it's all about "Quality". Good quality means satisfied customers!!! Janine Landry Dempster read more

Finished a great deep tissue massage today from Josee. She tackled my problem areas without excruciating pain like some masseuses tend to overdo. We chatted about the sore areas and she asked if the pressure was good. This visit was a pleasant experience this time around. I will make a return visit and book her. read more

I recommend this place for waxing - with Nadine especially - she's sweet and her hands are quick with the waxing so the pain is minimal. I don't recommend this place really for manis/pedis - they're pricey and not that good. Massages and exfoliation were also so so. read more

My first experience with a "water cycle" or "hamam?" was here and WOW. The price was quite inexpensive but the quality was amazing. The changing rooms made me feel out of place as they were so beautiful yet I'm a classless lady. The attendants were very friendly while remaining non-invasive and the actual hamam area itself was gorgeous. The large space meant that you could enjoy yourself even if there were a number of other people sharing the steam rooms or other steps with you. Would certainly love to return if I'm in the area. read more

Aqua Spa Lyne Giroux - Massage Near Me - Dollard-Des-Ormeaux, Quebec

Have been going for years,because they are open Sundays. Looking for a different place. The young uneducated girls are becoming very rude and piggy. They ask nosy inappropriate questions and spout judgements revealing their immaturity and ignorance. (one little blonde girl is especially arrogant). The older technicians are still ok. read more

My son treated the two of us to pedicures today. The technician I had was very sweet, friendly and capable. I would definitely ask for Meagan again. My son's technician was very cold and actually looked pissed off.She barely said two words to him and he felt uncomfortable instead of relaxed. Meagan has only been with the spa for 6 weeks but should teach her older colleague the art of customer service. I also didn't like how they hover, waiting for their tip. read more

Not worth it! Pricey and staff is very rude.. They refused to speak English to me.. I went there to relax and came out more stressed. I seriously do not know why so many people go there.. people must be ignorant and not be aware that there are so many other spas in the west island that are 100 x better. The owner Lyne only cares about her pocket - she is the most insensitive person I ever met. read more

Great place to have a deep tissue massage! The staff is very professional and pleasant. The therapist focused on the area where I had more tensions and she did a great job. I would recommend for anyone looking for a good massage in the West Island. read more

I went there for for half a day treatment, with massage, facial, hamman bath and tea! What a great experience, very relaxing, everybody was attentive to your need. I bought a gift certificate for my husband to go for a peidcure and he also loved his (1st) experienced. read more

WARNING!! SERIOUS FUNGUS PROBLEM!! I get a manicure and pedicure every two weeks and have done so for years. I never had a fungus problem of any kind. Although Lyne Giroux is not my regular spa, I went there because I was given gift certificates to use for my wedding. I went with some family members and was poorly treated from the very first minute. Two of the people who were with me are seniors and were spoken to with such disrespect by the two young girls serving us (Cynthia and Jessie); told aggressively to hurry up and choose their colours, this was followed by several more orders barked at them about the placement of their purses etc. Since I was there for my wedding, I bit my tongue. The entire manicure and pedicure treatment was uncomfortable and unpleasant. Cynthia and Jessie refused to speak to each other, using us to communicate with the other, as though we were all young children, extremely unprofessional. It was later explained to us (in whisper) that Jessie had tried to get Cynthia fired, and they used to be friends, but now they hate each other bla bla bla. They would even tell us not to tip the other, when one of them would step away for a minute. I am an avid traveler and have been to many spas around the world, I have NEVER had such an unprofessional and terrible service in my life. During my pedicure, Cynthia was very rough and I was questioning her technique. She even cut my ring finger (on my left hand!) during the manicure, literally cut a piece of skin off the top of my finger, so I had a big scab at my wedding, she didn't even apologize, and told me to squeeze it till it stopped bleeding. Fast forward to 10 days later when I took the nail polish off, and I had a green toe nail!! Note that I had not been in any type of pool, hot tub, gym, other spas, or any other kind of place during those two weeks where I could have picked up a fungus. I immediately phoned the spa, spoke with the manager Irina, they didn't act surprised at all about the fungus, and offered me a bottle of anti-fungul solution which they sell there. She told me that they would also offer me a pedicure. When I told her I never wanted a treatment from them again, and wanted to be compensated in another way, she told me to come in the next day when Lyne Giroux the owner would be there, and speak to her, cause she would be more likely to do something for me if I spoke to her in person, but told me not to tell the owner that Irina sent me. Unbelievable how the entire staff is unprofessional; backstabbing, secrets and lies. The owner wasn't there when I went in, so I left a message for Irina the manager to call me and follow-up about my compensation, but she never did. For 5 days I called everyday to speak to her, and everyday I was given a different excuse as to why she couldn't come to the phone (once even hearing her in the background, telling the receptionist to tell me - she's going to be busy all day). When I finally got a hold of her, she told me that I should consider myself lucky that they gave me the anti-fungul bottle because their insurance company advised them to stop doing so as it makes them culpable, and thus they are not willing to compensate me in any way. When I asked her why she hadn't called me back, she told me that it had been her birthday, and she got engaged, and she has a life outside of work and can't be expected to return all her calls. DO YOURSELF A FAVOUR AND STAY FAR AWAY FROM AQUA SPA LYNE GIROUX!! read more

Ok. Not much more. Pricey for most services and average services at that. The front desk reception is just an area for 6 people greeting you like they are doing you a favour. Not much in the area in the way of spas and that is the reason they stay in business. Not much in the way of competition really. A place where west island women go to say they went. The massages are pretty good, mani/pedis ok but over priced and the facials are average. read more

My gel manicure only lasted 1 week or so before it started lifting. My nails weren't shaped evenly as well when they were shaping them. It's a nice environment though. Just think for the price I was going to get a great gel refill. Won't be going back unfortunately. read more

I had a good massage there but I waited almost 30 minutes for it. That delayed my pedicure and so the girl rushed it and did it in much less time. The pedicure cut and paint was sloppy. Maybe it was a bad luck situation but I won't go back to find out. read more