Was very disappointed in the response given by the employees when we came in concerned with some…read morechew bones purchased at Pet Supply Plus. We have show dogs and sometimes treat the dogs with a hard bone to chew on. There are a number of places that sell the whit bones sometimes slathered with gravy and the dogs love them. They are very hard and safe for dogs. But PSP has a similar bone that seems to disintegrate and splinter. These bone shards could become lodged in a dogs throat or puncture the stomach or intestines causing bleeding or worse. The pieces end up looking something like splintered chicken bones although these are beef. Seems to me they coul be very dangerous to dogs. I am sure no one wants anything bad to happen to their dog so I would highly recommend not buying this type of bone. The employees didn't seem to care and just stood and stared when we tried to persuade them to pull the bones from the shelves. They seemed rather disinterested in fact and offered no apology for the product. So this is a bad experience from a store I used to like. I hope no one loses a dog because of a splintered bone in the throat.

Great and friendly staff! Very knowledgeable and helpful! They always ask if I'm finding everything…read moreokay and if I need help with anything. Also gush over my pup who LOVES the attention.

I signed up dog training for the 1year old dog we inherited from a late family member for Thursday…read moreat 7 PM. Was asked to move to 5 PM that day which was fine. One other couple was there also. I brought my dog the first 2 lessons but could not go the third week out of six. showed up the fourth week and was told the other people switched to a different day of training. Trainer did not offer to train my dog while I was there for class. I asked for a refund or gift card but manager said he was sure the trainer could help me find another class. None of them worked with my schedule. Did not receive half/3 of the six lessons after paying $149. trainer talked during most of first two lessons with little actual work with the dogs.

Every single time they have a deal going on like this last Black Friday by 50 or $60 with the stuff…read moreand get $10 in points. They've had something like that going on so many times in my account doesn't get it every single time. Every time they have a buy five or buy 10 get one free item or get two or whatever it is they never ring up.

Friendliness really matters in a service business, and unfortunately that was lacking here. As…read morepaying customers, we expect to be treated with basic kindness and respect. The grooming itself also didn't feel very professional, which was disappointing. After a long search, I did end up finding a much better place elsewhere. It's not always easy to find both skill and good customer service, but it makes a big difference when you do.

From the owner: Shaggy Chic Grooming Boutique Provides Pet Grooming, Ear Cleaning, Nail Trimmings, Spa Services,…read moreBathing, Haircut, Face Trimming, Teeth Brushing, Anal Glands Cleaning, Pet Salon Services to the Waterloo, IA Area.

This place was near our hotel. We (my wife and I) walked over to investigate as we waited for the…read morekids to get ready. This place was a decent size with a lot of selections. They seemed to be caring for plants most of the time we were there. We were not standing around long when approached by a nice lady willing to assist us in whatever we needed. We explained that we were discussing how/where we could plant some plants that we liked. They couldn't help us with that. Shortly after we figured out what to settle on when we were also approached by a nice, friendly man also. We really liked the quality and selection here. The people were very helpful. We also walked over so they held our purchase until we came back with the car. They bagged them up in plastic bags to protect my car carpet. I wish they weren't 4 hours from where we live.

We have now purchased 4 puppies over the years from Century Farm and have had great puppies! Our…read moremost recent one is just 8 months old and she got a perfect health check from our vet. We love our cavachons!!

PUPPY MILL! DO NOT BUY. This farm has received SEVENTEEN USDA violations since 2017. It's a shame…read morethey come across as loving and caring. The violations include puppies with horrible gum disease, rusty wire enclosures and brown grime, puppies with worn toe pads resulting in pain, expired medications, and puppies with clogged ears. Our family purchased a dog from this farm in 2023 and he had worms. This stunted his growth and he likely would've died if we hadn't stepped in. After curing his worms, he had an undiagnosable cough that lingered for months. PETA stepped in last year to urge the Grundy county attorney to take action and unfortunately they haven't. The article can be found here: bit.ly/3WemHnJ