My dog needed to have his teeth cleaned and some pulled.The Vet and his staff did an awesome job on…read moretaking care of my dog.They called and let us know how the procedure went and when to come in and pick him up.They explained everything that was done and also showed us how to disperse the antibiotics and pain pills..The staff was super nice in listening to us and comforting us with our dog!!! I'm extremely happy with the knowledge the staff had and how they immediately make you feel at home

This vet clinic is the best. My wife took our dog in without an appointment, and they squeezed us…read morein. Vet was extremely nice and warmed up to our dog before doing any work. Everyone was polite and friendly! I almost took home one of their cats that prance on the counter. Lol. Highly recommend!

Friendliness really matters in a service business, and unfortunately that was lacking here. As…read morepaying customers, we expect to be treated with basic kindness and respect. The grooming itself also didn't feel very professional, which was disappointing. After a long search, I did end up finding a much better place elsewhere. It's not always easy to find both skill and good customer service, but it makes a big difference when you do.

Jennifer and her staff are excellent with our little Baxter. They take their time withhis sometimes…read morenot great behavior. They are sufficient, and very tentative to all of your concerns and what your desires are for your fur baby. Great prices and out in a reasonable time. I rate them one of the best groomers, a 10+. They go above and beyond. Thank you, Shaggy Chic!

I signed up dog training for the 1year old dog we inherited from a late family member for Thursday…read moreat 7 PM. Was asked to move to 5 PM that day which was fine. One other couple was there also. I brought my dog the first 2 lessons but could not go the third week out of six. showed up the fourth week and was told the other people switched to a different day of training. Trainer did not offer to train my dog while I was there for class. I asked for a refund or gift card but manager said he was sure the trainer could help me find another class. None of them worked with my schedule. Did not receive half/3 of the six lessons after paying $149. trainer talked during most of first two lessons with little actual work with the dogs.

Every single time they have a deal going on like this last Black Friday by 50 or $60 with the stuff…read moreand get $10 in points. They've had something like that going on so many times in my account doesn't get it every single time. Every time they have a buy five or buy 10 get one free item or get two or whatever it is they never ring up.

I brought my 11-month-old Labrador here for his very first grooming appointment based on positive…read morepast experiences years ago. While the staff was polite, the overall experience was disappointing. I paid for a full grooming package. After picking him up, it was clear that several of those services were not completed and his shedding was noticeably worse than before the appointment, which was the main reason I booked the service. At pickup, the interaction felt somewhat rushed and tense. I was told that my dog had been difficult and was stressing other dogs, which made the experience uncomfortable, especially since this was not communicated during the appointment itself. I understand that grooming environments can be challenging, but clearer communication and a more professional, reassuring approach would have gone a long way. I understand that younger dogs can be nervous during their first groom, and I absolutely support prioritizing a dog's safety and comfort. However, I was not informed at pickup that multiple services had been skipped, nor was any partial refund offered afterward, despite acknowledging that not everything was completed. Communication and transparency go a long way, especially with dog owners. I would recommend that future clients ask very clear questions ahead of time about what will happen if they decide a dog cannot tolerate parts of the grooming process. I hope this feedback helps improve the experience for others.

These girls are fantastic! Allie my Bichon loves going there to get pretty. They know how to do a…read morereal Bichon cut. I highly recommend Shear Bliss Pet Salon!

Well, first off, my dog is an 8lbs shih tzu. They told me his hair cut would be approximately $53…read more I ended up paying $83. They cut his whiskers, and when I gave him a bath today I noticed a huge bald spot by his tail. Now I'm not sure how many dogs they had before him because I dropped him off at 9am and got him back at 1pm. Why????? Who knows. Won't be taking him back. $83 for y'all to cut a bald spot on my baby. Hell nah. Over priced for low quality work.

This is a lady who likes dogs. I don't care about that - what i care about is that she likes MY…read moredog! Actually, I don't care about that either - what I care about is that my dog likes HER! And oh boy, she does! When she sees us pulling into the parking lot she get all excited and tail waggy and can't wait to get to the groomers. From the moment we walk in our dog is treated with love and gentleness. She does a great job, and has always been ready to take our dog at the appointed time, and always finished when she's said she would be. Logistically - the place is right on Main street and it is easy to park there.

This place is amazing! We had an emergency with my lab and they took him back, and got him taken…read morecare of so quickly! Murphy is doing way better and I cannot thank them enough!

They killed our dog, she was Misdiagnosed. She had two types of cancer and we didn't know. We…read morekept asking what the growths were on her body and were assured they were fine. After spending thousands of dollars at Herder the sent us to Blue Pearl to spend $7,000 more to list all the things they had missed. Our beloved dog died a week later. When I called to talk to the vet he said, "it's just a dog". WATCH OUT!!​

Over the past 14 years, they have taken wonderful care of all of our cats (six over the years). Dr…read moreJulie and her outstanding staff have always been caring, knowledgeable, and compassionate, in everything from routine care right up through the most difficult and even devastating situations. The facilities and services are top-notch and impressively comprehensive for a clinic that is relatively small. It's also very evident that everyone on staff loves and respects cats (as well as the cats' caregivers) and wants the best for them. I will be a client for as long as we live in the area and recommend them highly to anyone needing vet care for their cats.

Im new to the area and hadn't established with a veterinary clinic. My girl ended up having an…read moreemergency, it was the weekend & very early in the morning. No clinics would see me. I called and left a message with Purr-sonal Care as well as texted a message. Dr. Julie called me right away with some suggestions. She called me back as well as texted a few times to check my girls status. She wasnt improving so Dr. Julie met me at her clinic on Sunday. Im grateful for her and her tech for caring. I would recommend Purr-Sonal Care Clinic to all cat lovers. Im more than satisfied with the care shes gave.

My journey boarding at Camp Run A Mutt is probably circumstantial but there are items that I…read morebelieve anyone boarding at any location should know. First - I normally board at Taylor Vets in Cedar Falls where our dog goes. Maybe they are just so great at customer service and understanding that anything less seems out of sorts. I emailed on May 19th asking for the dates I wanted. When I did this and was told it was open I thought I was good. When boarding there are rules and processes that are very overwhelming, especially when there last minute things going on as well as being the one responsible to make things happen. Anyone that knows me , knows I ask a ton of questions and that for the most part I'm pretty thorough. I like verbal communication, short lists are the way I retain information. So I was surprised that after I went through all the hoops to even get my dog to be considered that they didn't have me down for the dates I had originally picked. This was a day before I was to leave that I found out and it was a holiday. Some would say why didn't you check. Maybe it was because I felt the 3 times I was physically there along with conversation about what I needed, it would be on the books. Taylor Vet could only watch her for 1/2 of our vacation, so I had to coordinate pick up and drop off while I was on vacation. I know I specifically stated this. My intention was to have our dog picked up at 3:30 from Taylor Vet and then dropped off at camp run a mutt after. Good thing I called the morning my friend was going to drop her off because if I had not she would have had her boarding cancelled. All dogs if boarding need to be there by 12 pm. I was pretty upset to say the least since verbally no one mentioned this. It is in the contract and on the website as well. (Not as thorough as I thought) Rules I have not experienced at Taylor Vet. I also do believe like humans all dogs don't like to be around other dogs all day long where relaxing isn't an option. Camp Run A Mutt does have a nice facility. The gals seem to like the dogs, however a check list for new boarders making the "need to know items" stand out. So here it is: Plan at least a 1 - 2 months ahead of time. Your dog will need to go through a 15 min test, then come back another day for at least 6 hours, but in between all this they need the flu shot which is a 2 part shot that is taken 2-3 weeks apart from each other. DROP YOUR DOG OFF BEFORE 12 IF BOARDING Make sure you get a confirmation email that gives you the dates. You will need to fill out additional information , like how much food and medication. There's more, but good luck try it out but know that there is a very specific process that you may not be used to , or completely oblivious to because let's face it, life can get crazy if your the one whose responsible for all the things.

Lou LOVES going to CRAM. We simply just mention "Camp" and she's bouncing around the house until we…read morego. The employees treat her like she's their own pet. So much love and fun there. I highly recommend for daycare, grooming and overnight open boarding.