Excellent Service, If your looking for great pool Service, give them a call. On time, and…read moreprofessional crews, did a great job fixing our in ground pool.

Extremely reasonable compared to others. Professional and attentive. Can't wait until they start!read more

Pools Unlimited has supported our pool for 38 years. Done so many things: Pool openings/closures;…read morenew liner installatio, installed a safety system winter cover, new heater, consultations on issues and more. First class work !!! Andy Ryan, West Seneca

Very nice people. Highly recommend! Great selection of…read moreproducts for all your needs.Give them a try.

Tom and Tom arrived at my house with all the equipment needed to open my pool for the year. They…read morewere straightforward and intricate with each step. I really appreciate how they walked me through each step so I knew what was going on. I will be sure to use them again for closing at the end of the swimming season. The quality of work was top notch for the price I paid. Tom and Tom were actually charged me less than what was quoted because the pool was clear when they removed the winter cover so no extra steps to vacuum. I appreciate the great job done on my pool to get it open for the year. Thank you.

Wny pool service did an outstanding job opening our pool. We would definitely recommend them for…read moreany pool service

Fantastic and professional service. Really very happy with everything. Everybody is hard working.read more

Five isn't enough stars to give these folks, it should be more like 10…read more My pool hadn't been opened in 10 years, and most of the equipment needed replacement. They did all of it, were super knowledgeable, and walked me through what I needed to do. I give this business my highest possible recommendation. They're good people, they know what they're doing, and they'll answer your call.

We just got our hot tub fixed. I only had the pleasure of dealing with Nate and he was excellent…read more Polite, prompt and professional. Usually I give jobs like this one year before I review it but he was really great. I'll update my review in a year. But, so far so good.

These folks are great! I purchased a hot tub 13 years ago and it's still up and running all year…read morelong! Anytime there is an issue their so helpful and fast to fix ! I did alot of research before purchasing and couldn't be more happier!!

I was looking to find somebody to install my Kayak pool liner. Shawn was very knowledgeable went…read moreout of his way to help me. He answered the phone every time I called, which was a lot. Even though he was busy he helped me research things for my pool. I would highly recommend him.

AMAZING company. They are the most knowledgable and detailed pool company I have ever worked with…read more Very kind, they explained everything each step of the way and just a joy to work with. We will use them for all my pool needs. Super fast communication and they make you feel valued as a customer. Top notch work. So glad I worked with them! Thank you!

Lack of professionalism- rude and curt in his communication . Poor customer service…read more Hasty in his demeanor and poor follow through. Very negative comments and brash attitude Just terrible !! Save yourself the trouble and don't waste your time with this pool company.

New liner installation July 2025. Before and after pictures. I've been using The Pool Coach for…read moreyears now after some shoddy service from the original installation company. Chris and crew have opened and closed my pool, replaced my pump, and recommended a great company when I needed a new heat pump. That's in addition to great advice on maintaining the pool and equipment any time I've asked. This year, needed a new liner. I wouldn't have called anyone else! These guys provide top notch quality service, second to none, at an affordable price, all in 3 days from start to finish. The results....a stunning new liner that I'll be able to enjoy for YEARS to come. Thank you for a superb job!!

Like to support family owned business, however After we called them to ask a question about our hot…read moretub closure, they offered to stop out to check it out... We had asked them to contact us first so that we could be here which they failed to do and then they billed us $244 To complete a job that was already 90% done!

Serviced the family pool for years. Needed a service call. Left 3 messages (for Austin, the…read moreservice manager), spoke to 3 associates with the same request for service. Three months later, still waiting for a call back. My favorite, though, was when we installed a pool heater. It never worked right. The whole thing went up in flames, because they never removed the paperwork from inside the heater. Super geniuses.