These are the most inept business people I've ever dealt with. I spoke to counter staff, face to…read more face on 2 occasions regarding a small spa part I needed, , even giving them a correct part number, only to have them provide me with the wrong part both times. !!!!. They apparently are unable to read a packing slip. they do not provide parts for what they sell l and I would think twice about ever ordering anything from them in the future. Buyer beware. Of course the owner was out of town for several days and mgr was of no help.

My experience has been anything but pleasant with this company for my in-ground pool. I paid the…read moreinitial $2500 in mid June and the 10k deposit the third week in July. Matt told me they would start late August. That changed to the beginning of September, then we had a date of September 26, but Josh was on vacation so it was pushed back to the first week in October. All fine. My problem is they tell you they will be in and out in 5 to 10 days. It's been 6 weeks now, I have a mess of a yard, no concrete and a bunch of lies .

Like to support family owned business, however After we called them to ask a question about our hot…read moretub closure, they offered to stop out to check it out... We had asked them to contact us first so that we could be here which they failed to do and then they billed us $244 To complete a job that was already 90% done!

Serviced the family pool for years. Needed a service call. Left 3 messages (for Austin, the…read moreservice manager), spoke to 3 associates with the same request for service. Three months later, still waiting for a call back. My favorite, though, was when we installed a pool heater. It never worked right. The whole thing went up in flames, because they never removed the paperwork from inside the heater. Super geniuses.

This location is average. We bought our pool from one of…read moreGary's other locations. Today when we visited, there wasn't anyone available who could help us purchase a cantilever patio umbrella. Unfortunately, then we had to leave. However we do stop in to this location from time to time to buy pool supplies.

Like this store. Always good service. We recently purchased a patio furniture set, 8ft. pool table,…read moreand video dart game. All were delivered on time, and pool table was set up expertly. Also, we generally get our pool and spa supplies here. My only complaint is that they only service Jaccuzi brand spas. It is very tough to find anyone locally to service spas that are not supported by local dealers. So, buyers beware of the come and go "fair spa spectacular" deals that sell brands not sold locally. The spa may work great, but good luck getting someone to repair, when a problem comes up. Anyone know of a good freelance spa repair person, let me know,,,

Always a good experience at PoolMart. I would like to let everyone know that Parker at the Orchard…read morePark location is an excellent employee. Very polite, professional, & knowledgeable. Always ready to go the extra mile for the customer. Highly satisfied customer here.

We purchased an above ground pool from this pool mart location and the service we received from…read moreTyler was bar none. He walked us through every step of the process, gave us his personal phone number, and even stopped by our house to help us set up and learn how to use everything. Would highly recommend getting a pool from Tyler at pool mart! Wonderful experience.

15 yrs ago Darren put my pool in! I would trust anyone else to touch it since. If you looking to…read morehave a pool installed no one will do it better.

They were not able to do job They did call back but were…read morebooked. Give some recommendations but they were also booked so still needed

We recently had Frank's Basement make a basement repair. The work crew, led by Eric did a great…read morejob. The crew was professional and courteous. They prepared the site to ensure dust and debris was kept to a minimum and cleaned up the site upon completion of their work. After work was completed, Eric explained what they did and answered any question I had. I would highly recommend Frank's Basements to any individual needing similar work done.

So far not so good. Sales person Chris Twarzak omitted work to be done on the contract. People,…read moremake sure you read not just sign. Floor drain in low point removed and not replaced. Also no clean out on that wall. I'm told the sump is the low point. Hard to get water in when it's built up higher than the floor level. I have water lines that need draining before winter and it goes onto the floor and it pools up nowhere near a "clean out". If it's only a "clean out " why is it sloped downward? I guess that explains why its at a point the water doesn't go to. Not a drain. Grr. Also my water intrusion shot right past the bright wall and created a pond nowhere near a "clean out " coincidentally the area the water pulls up at is where the drain used to be before they removed it. Also, during the recent heavy rain for days, if you look in the inspection, clean out port, there is no water flowing. It does not follow the drain tile. It's beneath it. Their solution to water pond in the low area was to build a dam to prevent

We bought a beautiful 5 burner gas stove from Shultz and Company at a good price which included…read moredelivery, installation, and hauling away the old stove. Phil and Joe were wonderful and the whole process was absolutely stress free. Before he left Phil made sure everything worked correctly and that we understood how to use all the stove's features. We highly recommend Shultz and Company. There's nothing like doing business with good people you trust!

we started using shultz's hardware when married in 1972…read more herb the owner, guilded us in our hardware needs and appliances. plus being we both owned parrots we swaped stories. he always had time for you. there was a young man, named phil hard worked and just as trustable as herb. the new owner with his wife. fantastic knowledge. phil been around as iwner a long time. that is why my neighbor commisioned me to put the new water heater needed into phils hands and advise. my heater lasting around 13-14 years with no problems... phil's selection. not just harware and appliance store but an institution right here in angola n.y. joe sundown-04/07/2025. highland on the lake, trzyna

It's been about 7 years since Newton Concrete finished a huge project for us- new concrete around…read moreour pool and a complete patio in our backyard. The work was completed in a timely fashion and was absolutely amazing. We had a small issue about 3 years later and they fixed it -also in a timely manner.

Dan and his team recently completed a large concrete project for our new pool and patio. We…read morecouldn't have been happier. They started when they said they would and worked hard to complete the job in a timely manner. They were in constant communication with us and built us exactly what we were looking for. They came recommended by friends and we will be recommending them to others as well.