I was on the Steilacoom ferry and saw Ricardo C. and Zack M. help a stranded driver push his broken…read morecar quite a distance to clear the road so the ferry could be loaded. They saved the day and their efforts reflected well on your company. Well done. They deserve a pat on the back for being good guys.

Awful company. I got work done a year ago and decided not to leave a review however I'm STILL…read morehaving issues, so here goes. Original plan was not followed. I had to get all the way to a supervisor to get the crew to stop working. They did in fact need to change the design but never reviewed it with me. A third design had to be done and they still put the sump pump right in front of my hot water heater, they did not pitch the one side enough so water sits there, left my driveway full of small and large metal shavings (and I have 2 young kids and 2 dogs who run in the backyard), did not clean up other materials, did not remove the dirt they dug up in the basement (told me I had to pay extra, you would think for 24k it'd be included. They also went to dig up my patio to run the water line, which could have been adjusted a few feet to not dig up an entire patio- again, no one would listen until I spoke to that one supervisor again, it was unreal. There were multiple times they were scheduled to come and never showed or showed on a different day then was scheduled, at least 4 times, and the crew had no idea. Fast forward to my yearly inspection, where he recommended I get a dehumidifier, and I was confused bc I paid to get one (that was one of my main things before I got talked into upgrading to a 24k job). They NEVER installed the dehumidifier and there has been new mold growth. They were not forthcoming with pics but sent a crew to spray, the crew had no idea what they were spraying for. They finally installed the dehumidifier and now I'm waiting for them to return to fix the encapsulation which is pulling apart, for the thousands of dollars it was, it was not worth it. The entire job was not worth it (3 columns designed to hold up large buildings, used to hold up my tiny house), encapsulation, dug around the edges, put in a sump pump, and now the dehumidifier. I would NOT recommend!!!!

!!!ADMINISTRATIVELY DISSOLVED!!!…read more Not currently licensed to operate in Washington. Absolutely avoid this company. After fighting this SFR for over a year, I had to take them to court where the judge agreed that they breached their own contract and performed faulty work. I was awarded a judgement which SFR refuses to pay. They've let their WA state SOS registration expire, either through negligence or intentionally to avoid court cases and debt collection efforts. You can look at their reviews online and see that there are many others in my position.

Misha and Slavik came to day to finish up--too cold last week and snow... did a great job slab…read morejacking my garage floor...some final touches to make it look better... Very satisfied.... Professional, competent, and left the garage cleaner than when they arrived!! Highly recommend

I love EVERYTHING about this company. Their catchy name. Their communication. Their…read moreresponsiveness and patience with my questions. (I'm very inquisitive!) Their willingness to accommodate my requests. The personalities of their employees, from their office staff to the one's who do the hard work. It's apparent that they've built a company based on honesty and integrity. There are larger companies who do foundation repairs, but I don't think there's another company who could have done a better job for us. Dave

I had these guys do some extensive work in my crawl space. I thought the price was more than fair,…read moreand looked great. They took great care in keeping everything clean while walking thru my house. I highly recommend them over the other companies to choose from.

I hired R&J to replace a rotted sill plate and remove a portion of concrete walkway and door step…read more(which was trapping moisture against the front wall and rotting the exterior sill and joist). After removing the concrete, replacing the rotted wood, he built us a small deck area which gives us larger lateral space as a door step compared to the small concrete step. A marked improvement over just the moisture fix and rot repair. This was a pretty significant job and our home is very unique in structure which created many challenges. As a homeowner invested in a major renovation project, I had some pedantic requirements and Jorge was empathetic to all of them. The work was permitted and passed inspection with king county.

I've been doing many, many remodels for my business and my homes over the past 25 years and Jorge…read moreis a true professional. I had what I thought to be crumbling concrete siding also known as "Rock-Crete" in several areas outside my house. So many companies just told me "nope!" This is a new one for me as I've never worked with this. The painters who recently came out to paint my house wouldn't go anywhere near it. Within 10 seconds he pointed out that it was only a few layers of paint peeling back. He was kind about it, and wasn't upset that I had wasted his time. I will call him as soon as I have another project in his wheelhouse. Thanks Jorge!

They responded quickly to my inquiry. They are very knowledgeable in what they do. We had a new…read morefrench drain installed. Worked was done in a day. Very professional.

Had a large, obtrusive puddle forming in my driveway every time it rained, which would stay there…read morefor several days during the winter, and which was also blocking the pathway to my back door. Paul at Allied worked with me over the course of four months figuring out the best way to deal with the problem. The solution was a channel drain that would lead to my existing gutter drainage system. Because of the topography of my existing driveway, I assumed that there would still be a fair amount of puddling even after the drain was installed and that I would just have to live with it. In the days just after the install however, it rained quite a bit, and the drain worked pretty much perfectly. The puddling has been reduced by about 95%, and the water that does collect is shallow enough to handle easily. After the rain stops, the remains evaporate after a few hours. The small lake that I used to have to walk around is gone. The guys who did the install were professional and very courteous and Paul was very knowledgeable and patient in response to my many, many questions and emails leading up to the install. Would definitely recommend Allied for any project, large or small.

***Please note -- I updated my review from 1 to 5 stars. Terra Firma took the initiative to reach…read moreout and assess any next steps needed to correct the problem. Trust is 100% restored knowing that if problems come up they will take any action needed to follow up. I will also say that the work they originally did was actually to code, and we agreed that the moisture problems arose due to the nonstandard setup of my dehumidifier, NOT because of errors in Terra Firma's work. Thank you Terra Firma.*** Unfortunately, I have to drop a negative review in the interest of warning other folks that their work has gone downhill. I previously had an excellent experience with Terra Firma for management of a water problem in my crawlspace. I hired them without question again for my current property for management of moisture issues, and I didn't check their work upon completion as thoroughly as I should have. Unfortunately, about 1 - 2 months after completion of work, I discovered a large mushroom growing out of one of the structural posts in my crawl/basement. On closer inspection, I noticed that the dehumidifier water discharge line they installed was dumping less than a foot away from my foundation, corresponding to the exact spot the mushroom was growing. Moisture was the exact problem they were supposed to fix, but now they have created a severe structural problem secondary to moisture with the dehumidifier line dumping large quantities of water right next to my foundation. In other words, they created the exact issue they were purporting to fix by collecting the moisture and depositing it into my foundation. Once fruiting bodies are growing out of wood, this is an indicator that the wood is severely compromised and the fungus network has grown extensively. I now have a very expensive and serious problem to fix. I called to let them know about the problem, not sure if I will hear back from the coordinator/ the team who did the work. I am not sure if I would trust them to fix the issue after the damage they have caused, but I would accept financial remediation. If they take steps to make things right, I would update my review. I would not hire Terra Firma again for any crawlspace work, be it structural or moisture related because of the big problem they have caused. Again, just would like to warn others.

Hired to correct sinking floor throughout the home, to the point doors couldn't close or would…read morestick and could feel significant change in the floor height while walking. TerraFirma sent over an estimator, then scheduled repairs. They were done in less than one working day and provided photos. They laid down paper to protect the floor as they were working. Due to another issue found, had to reschedule a second day to come out and install a supporting beam in the crawlspace. Different crew but were as professional and clean as the first. Folks in the office were helpful and responded quickly. Would hire again if needed.

Absolute professional communication from the office, the estimator, the site lead (Jacob). All down…read morethe line a pleasant experience dealing with an unpleasant problem. Had the folks at R&R come check out a sinking structure (the previous owners installed a gorgeous and heavy kitchen that was unsupported) and they walked us through the problem, solution and documented their work along the way. Scheduling was a breeze, they even bumped us up to earlier timeframe based on availability. Glad they were there. (edited to add the team lead's name)

DO NOT GO ANYWHERE NEAR THIS COMPANY!!! They are not competent. When R&R "fixed" the foundation,…read morethey just installed above-grade composite discs AS THE FOUNDATION-- which is completely against code and ENTIRELY structurally unsound. The discs are supposed to be installed below the frost line--NOT ON TOP OF THE GROUND. Also, in many places, the posts they used are not even connected to the beams. Either this company is completely incompetent and unaware of basic industry standards, or they knew and did this work anyway. Whatever you do, stay away from this company.