Totally unreliable. Owner makes a great sales pitch at initial consultation but once contract is…read moresigned he becomes a ghost in the wind! Resorted to calling corporate office in order to get phone calls returned. Contract was for two weeks, 6 visits each 4hrs in duration. Well the caregiver managed to show up only 3 times over the course of more then 3 weeks, eventually had to call corporate to terminate contract. In addition we paid extra for a skilled caregiver as opposed to just a companion. The caregiver that actually showed up for 3 visits our 6 was not skilled, held no certifications and had no geriatric experience. She was very nice which is important but not equipped in anyway to provide the care we requested and paid for. I definitely would not recommend the Abingdon MD franchise location of this business. I cannot speak of how other franchise locations are managed or operate but the Abingdon location is a joke.

Visiting angels has been a great organization. Responsive, caring and thorough. Would recommend.read more

I had spent five weeks in hospitals or SNFs before being discharged. I live alone and knew I would…read morewant someone to be wih me to help me transition to my home. I called several home care providers who told me it would take as many as five days to find care givers. I needed someone to drive me home and begin care the next day. We Care could provide what I needed. They helped me complete the necessary forms, line by line. I was extremley anxious about being home. Diane and Sonia were able to support and encourage me through my anxious moments. They provided both physical and emotional support as I adjusted to being home. In addition, all my laundry was done, my bed changed, dishes washed, and my meals were prepared. They both went "above and beyond". I valued their companionship as I adjusted to being on my own. They became like surrogate family members, and I appreciate their caring and kindness above all.

From the owner: Our services range from Activities of Daily Living, Skilled Nursing Care and Skilled Registered…read moreNurse Visits. WeCare has earned a stellar reputation-which speaks for itself-by providing the solutions that improve the quality of life for our clients who need and desire assistance within the comfort and privacy of their own homes. We Care Private Duty Services, Inc., is a Nursing Referral and Residential Services Agency . WeCare has provided service excellence to its clients for the past fourteen years. WeCare is independently owned and operated. WeCare is licensed by the State of Maryland Department of Health and Mental Hygiene, Office of Health Care Quality. All Nurses are licensed and Nursing Assistants are certified by the Maryland Board of Nursing.

I used Brightstar services for my mom for over a year. The caregivers were kind, knowledgeable and…read morereliable. The staff was so helpful and flexible when arranging care schedules which sometimes needed to be varied. I would recommend them for any homecare services.

BrightStar Bel Air provided wonderful in-home support for our loved one. We used BrightStar Bel Air…read morefor a six-month engagement, with good results. Mike Tamberino runs a capable and caring operation with flexible support options and service delivered at a fair price. Heather Morrison provided a through needs-assessment, created a care plan, and oversaw the work of the hourly aides. The BrightStar aides were competent and hard working, and responsive as the care-plan changed. They quickly became part of our family.

My overall care was excellent! All my Nurses were caring and supportive to meI had the opportunity…read moremeet some the most kind, gentle and loving people who strive to give the best care of all their patients.My review comes about 4 months later, because I had to really think about what I was going to write about Sterling Care Bel-Air because I have two reviews, one is about the Healthcare aspect and the other is about my experience with Kitchen Manager/Kitchen! I would like to say Thank You to Channel, Taylor, Janae, Shana, Elaina, Mia,Mandy,Denise these women were AWESOME at their jobs, They are all very attentive and really care about their patients! I say SALUTE them all! Job will done! My PT/OT Nazir and Shameena were the best working with me so that I would be able to come home and function and give me the confidence to achieve my goals with team work from the staff working with me! All my Doctors and Administrators were top notch and very professional. Amani, Robert and McKenzie were there to assist me when I had to speak to upper management! Now, here is Part II of my review that has to do the Kitchen Manager and the Kitchen! As you know when you staying in a Rehabilitation facility like Sterling, they are supposed to accommodate your Dietary Needs. I am Vegan/Plant-Based( meaning I don't eat foods that contain Meats like Beef/Chicken/Fish and Seafoods, and others items that contain Dairy like Cheese, Eggs and Milk) basically any living animal that has a face, I was at Sterling Care for 25 days and my meals were a nightmare! Because, there was a Kitchen Manager named Maria, who no idea or clue on how to prepare Vegan Foods for me to eat, it got so bad that my wife had to bring foods for to eat and I had order from DoorDash/Uber Eats and she even brung a Vegan Cookbook so she could get some recipes because the Kitchen could not make meals for me to eat. Even though the Director of Dietary went out of her way to make sure that the Kitchen had Foods that I could eat, the Kitchen Manager Maria dropped the ball and she was clueless and useless and definitely didn't know how to run the kitchen One day she had told me and another resident that she thinks outside the box when it comes to cooking the meals at Sterling and the next day when they bought me what was supposed to be a Vegan Pizza for my dinner, the next day I went off on this Kitchen Manager for her incompetence and ignorance for serving me something that looked like terrible! My whole stay everyone said that the foods being served was horrible and tasted like prison food! Another reason why I was so mad is because my health insurance was paying for me to eat meals that were for dietary specifically for me. But here's the kicker their were 3 other cooks who came and asked me what would you like to eat and these 3 cooks hit a home run when they were working and my meals were perfect and I knew when they were in the kitchen and the Kitchen Manager Maria wasn't working. It got so bad the Director was helping to make my meals correctly and I had to have a conversation with her District Manger to get some satisfaction! Because you have the title of Kitchen Manager/Chef doesn't man you can't learn and have an open mind and Food Service and Culinary. Myself, I'm a retired Executive Chef/ Kitchen Manager of 25 years and I still learn new techniques and ways to cook good foods. I really hope that the Administration and the Owners of Sterling Care review and take a look at my review and others about the Kitchen Management situation and maybe look into possibly getting a FOOD SERVICE Company like Aramark or Compass that can accommodate all dietary requirements and know how to cook but also have good LEADERSHIP! I want to give a special THANK YOU to Mr. Jimmy, Rebecca for cooking and creating meals that I could and taste delicious! My overall experience was great with the exception of my meals by the Kitchen was Excellent and I would recommend if you want to have a love one who might need some assistance or rehabilitation! Sterling Care of Bel-Air is the right place to be. Happy Holidays and Happy New Year!

Exemplary breakfast club thank you activities the new kitchen manager…read more had bacon, grits(wow) French toast scrapple and a egg frittata with cheese thank you activities and I believe her name is Andrea the new kitchen manager