Excellent, caring place. Definitely recommend. Open…read moredisclosure, I, myself, am a psych therapist and go here for my own medication mgmt and therapy. Dr Mitchell (psychologist) is, by far, the best therapist I have ever had. She's grounded, practical, and despite a heavy case load, was willing to add me on in a pinch when I was going through a personal crisis and needed therapy services. Dr Astrada (psychiatrist prescribing meds) is a sweet man, simple and straight forward. The office is beautiful, immaculately clean, and organized. The front desk staff always remember you and take the time to work with you. They do have issues answering the phones at times, but this is the nature of this type of organization. The volume of calls that come in are quite excessive (as observed by me in the waiting room and comparing to the clinic where I work), and sometimes calls cannot be returned right away. However, I have always gotten a call back promptly. I highly recommend this place and you'll love all of the mosaic artwork. Dr Mitchell ROCKS! :D

I have been going here for a year. They are shamefully unprofessional. I missed my appointment…read more(first one ever in a year). I have always shown up 10 min. prior to my appointment, and sometimes was left waiting for an hour to be seen. When I called to reschedule my appointment, I left 2 messages on that day. The following day, I called 4 times, leaving 3 messages. Still no one called me back. I used my daughter's phone and called and they answered on the 2nd ring to tell me to walk in the next day, and be there early b/c they only take 5 walk-ins. I have children, go to school, married and live on the other side of town. This is a complete hardship for me. I am changing counseling. I cannot believe this is a place to get therapy.

My overall care was excellent! All my Nurses were caring and supportive to meI had the opportunity…read moremeet some the most kind, gentle and loving people who strive to give the best care of all their patients.My review comes about 4 months later, because I had to really think about what I was going to write about Sterling Care Bel-Air because I have two reviews, one is about the Healthcare aspect and the other is about my experience with Kitchen Manager/Kitchen! I would like to say Thank You to Channel, Taylor, Janae, Shana, Elaina, Mia,Mandy,Denise these women were AWESOME at their jobs, They are all very attentive and really care about their patients! I say SALUTE them all! Job will done! My PT/OT Nazir and Shameena were the best working with me so that I would be able to come home and function and give me the confidence to achieve my goals with team work from the staff working with me! All my Doctors and Administrators were top notch and very professional. Amani, Robert and McKenzie were there to assist me when I had to speak to upper management! Now, here is Part II of my review that has to do the Kitchen Manager and the Kitchen! As you know when you staying in a Rehabilitation facility like Sterling, they are supposed to accommodate your Dietary Needs. I am Vegan/Plant-Based( meaning I don't eat foods that contain Meats like Beef/Chicken/Fish and Seafoods, and others items that contain Dairy like Cheese, Eggs and Milk) basically any living animal that has a face, I was at Sterling Care for 25 days and my meals were a nightmare! Because, there was a Kitchen Manager named Maria, who no idea or clue on how to prepare Vegan Foods for me to eat, it got so bad that my wife had to bring foods for to eat and I had order from DoorDash/Uber Eats and she even brung a Vegan Cookbook so she could get some recipes because the Kitchen could not make meals for me to eat. Even though the Director of Dietary went out of her way to make sure that the Kitchen had Foods that I could eat, the Kitchen Manager Maria dropped the ball and she was clueless and useless and definitely didn't know how to run the kitchen One day she had told me and another resident that she thinks outside the box when it comes to cooking the meals at Sterling and the next day when they bought me what was supposed to be a Vegan Pizza for my dinner, the next day I went off on this Kitchen Manager for her incompetence and ignorance for serving me something that looked like terrible! My whole stay everyone said that the foods being served was horrible and tasted like prison food! Another reason why I was so mad is because my health insurance was paying for me to eat meals that were for dietary specifically for me. But here's the kicker their were 3 other cooks who came and asked me what would you like to eat and these 3 cooks hit a home run when they were working and my meals were perfect and I knew when they were in the kitchen and the Kitchen Manager Maria wasn't working. It got so bad the Director was helping to make my meals correctly and I had to have a conversation with her District Manger to get some satisfaction! Because you have the title of Kitchen Manager/Chef doesn't man you can't learn and have an open mind and Food Service and Culinary. Myself, I'm a retired Executive Chef/ Kitchen Manager of 25 years and I still learn new techniques and ways to cook good foods. I really hope that the Administration and the Owners of Sterling Care review and take a look at my review and others about the Kitchen Management situation and maybe look into possibly getting a FOOD SERVICE Company like Aramark or Compass that can accommodate all dietary requirements and know how to cook but also have good LEADERSHIP! I want to give a special THANK YOU to Mr. Jimmy, Rebecca for cooking and creating meals that I could and taste delicious! My overall experience was great with the exception of my meals by the Kitchen was Excellent and I would recommend if you want to have a love one who might need some assistance or rehabilitation! Sterling Care of Bel-Air is the right place to be. Happy Holidays and Happy New Year!

Exemplary breakfast club thank you activities the new kitchen manager…read more had bacon, grits(wow) French toast scrapple and a egg frittata with cheese thank you activities and I believe her name is Andrea the new kitchen manager

This is the third time I have been to the Nottingham location. I would like to say that I had a…read moregreat experience again and would recommend this facility to anyone.

I have been a patient /Client/ for the past few months. I love the service at this location. The…read morestaff is friendly, pleasant, warn and very professional. I have traveled from Baltimore City to go this office. I love every session at that center. I highly recommend Gold Medal PT. They are great. They work you hard to get the best results. The are the best!!!

I would like to thank Mt Washington Pediatric Hospital for excellent care of my son. They went…read moreabove and beyond to make sure he was as comfortable as possible during his 2 months there for rehab. The nurses were attentive and kind 24/7. The doctors took time to listen and care about his needs physically as well as emotionally. His wounds were treated with great care and healed so well. The Child Life Staff encouraged the whole family and made time in the hospital more bearable (because no one wants to be in the hospital) The physical and occupational therapists were outstanding and encouraging when mobility was difficult. We saw HUGE progress! My son could barely sit when we arrived and he WALKED out of the hospital when he was discharged. Thank you Thank you Thank you! We were blessed to be in your care.

I have to give a SHOUT-OUT to the Outpatient Department. Every time I have called them to check on…read morea referral for my grandson, I receive the BEST customer service. In these times when good customer service is hard to come by, the employees who answer the phone are always pleasant, patient and willing to go the extra mile. Keep up the wonderful work!!

I want to begin by stating that the nursing care I received at Mays Chapel was compassionate and…read moreexcellent. My praise for them, ends there. I had a stroke. Physical therapy told my husband and I that I would never walk again and stated that I really neededto be trained to live in a wheelchair. To make a long story Short, I am now an outpatient physical therapy. Though I spend time in a wheelchair, I am learning to walk and will be able to do so with a walker independently. Additionally, the medical Director came to my husband and I and told us that I was dying, and should be placed on hospice. that was two years ago. All of my doctors are completely confused as to why he would've came to that conclusion. When we refused hospice, and refused to accept that I could not be taught more independent living, they discharged me. The facility itself is beautiful. It is clean and well-managed. However, they did not provide what I needed from them. Have they done so, I believe that I would be further along than I am now. Again, the good news is that I am progressing dramatically at this point.

After my 90+-year-old mother was hospitalized months ago, the hospital recommended that she not…read moreimmediately return to her assisted living facility, but instead, they said that she should go to a rehabilitation facility. It was arranged for her to go to Lorien Mays Chapel. I am writing to tell you that Lorien Mays Chapel was very disappointing and that my mother dramatically deteriorated there. Although they say the right things and have a lot of staff with all sorts of titles, they are really not set up to manage elderly women with dementia. They put her on a vigorous regimen of PT and OT which wore her out and there appeared to be a complete disconnect between their administrative staff like the dietician and their floor staff. In fact, the latter were more concerned about their break times and getting food from the small luncheonette there than with my mother. Lorien Mays Chapel has a good reputation and I think that for relatively healthy young to middle aged men or women who just need a little PT or OT, it is probably fine. However, for older individuals who need more care and attention, in addition to PT and OT, Lorien is not the place to send them. Seeing my mother deteriorate so quickly at Lorien, we managed to get her out of there relatively quickly - weak, very disoriented, and on oxygen 24/7. After returning back to her assisted living facility where they are better setup for her issues, she is much stronger and active again.

Nina Cooper, DPT, provided me with the best possible care. I came to this practice with a…read morefull-thickness rotator cuff tear, very limited use of my arm, and a 9 out of 10 level of pain. I was discharged today with excellent mobility and a 0 out of 10 level of pain. Without Nina's expertise, my options were ongoing medication and a possible shoulder replacement. I am a senior and beyond grateful to be able to live comfortably and independently for the forseeable future. The entire staff at the Roland Park location is accommodating and very caring. If you are in need of treatment, Physical Therapy First should be at the top of your list.

My son was seen there in September of 2025 in the Roland Park office and many of the days he only…read moresaw a student and very little supervision from the actual PT.

This place is amazing. My back, neck, and pelvis have been broken in several areas and Dr Kersch…read moreand his wife Robin not only saved my back but saved my life. The staff is so incredibly nice. Everyone there truly cares about what happens to me, which goes deeper than a patient/doctor relationship. It's true humanity. I will never be able to thank them enough. If you have orthopedic problems, you must see Dr kersch. He is very skillful and very kind.

I moved to the area recently and had a friend refer me to this practice. Not only after going twice…read morea week (paying $100 total every week) for 6-7 weeks were they not able to help, their billing department slapped me with a surprise $800 bill FOUR MONTHS later. That would have defiantly changed my mind about going twice a week for almost two months. Terrible business practices but nice people.

I've only been here once, but I was very impressed…read more The staff was very friendly and welcoming. The facility is nice and modern and clean. The grounds are lovely and the individual rooms are comfortable. While this is not an ideal situation under any stretch for our family member, we are confident that this facility will take good care of our loved one and keep him comfortable. All of our interactions have been good so far and we are glad that Morningside is here for us during this time.

The care the residents get are amazing. The staff is always friendly and helpful. The activities…read morethe they do seem like everyone enjoys it. It is a nice and lovely place. I would recommend this place.