We had an amazing experience at Rockler woodworking & hardware!…read more We went to Rockler after an unsuccessful attempt at finding a door hinge at the big commercial stores. As soon as we arrived, we were greeted and two great employees helped us find what we needed for our complicated cabinet door! Absolutely amazing experience!

Wonderful instructor who easily supported the students with different levels of experience. Justin…read morewas patient and pleasant. He explained the process and the details of using each tool safely. The classroom was clean and independent of the rest of the facility making it a quiet and focused space. I will definitely take more classes from Rockler and share the school with other friends

I had a simple request on how to purchase parts for a toilet and was sent a trade consumer…read moreapplication form. After sending them pictures and telling them the application didn't apply to me as I'm not a business. I was told I still needed to complete the application. Long story short, I reached out to Porcelanosa in Miami and I was taken care of promptly without unnecessary apps for just 2 toilet seats. Denver Porcelanosa customer service reps could use a lot of training.

Jonah was amazing. Had questions and he went above and beyond to get the answers to my questions…read moreand was prompt in delivering the answers that I needed. Everyone needs people like him in their company!! Thank you so much! Linda L

Very disappointing. Since this business was sold in 2017, customer service left with the original…read morefounders. BE VERY CAREFUL- what you pay for may not be what you get and they will not exchange, refund or help you in any way. Very upsetting as the original owners were wonderful and had integrity. Patrick Peters is the national Sales Manager now and is not true to his word or loyal to his customers.

We are so sad to leave a bad review for this company. We would never use them again. We were…read moreexcited to order ceiling beams from them back in February. We received the beams last week, and they are so bowed- a few at least 2-3 inches. It will take hours and hours of work to try to get them even usable. We called right away and were told that a manager would be calling us on Monday. On Tuesday night we finally reached out to see when we might get some resolution on this. The manager called Wednesday morning and we were unable to answer, but he didn't leave a message giving us a phone number to call back. Very poor customer service. When we finally talked to him, it was "too bad so sad" - it's reclaimed wood so there are "imperfections." We would not have ordered the beams if we had any idea that they would not be straight. The manager's refusal to do anything to compensate for what we have to do to make the beams usable is not good customer service. Perhaps we were misinformed about the condition the beams would be in - but it seems that the face they would not be at all straight is a big deal and should have been addressed when ordering.

RICK is our guy here! He knows the business, he's fair, helps with ideas, and is so helpful. We got…read morethe perfect patio door for our new porch! We shopped all around and mountain states had the best quality for the best price. Don't go anywhere else! Also their show room is really cool and can help inspire you if you're stuck in design phase.

Without a doubt, THE best company to work with - bar none! From the integrity of the owner to the…read moreprofessionalism of the installation crew to the exceptional price value -- there is no one better than Mountain States Building Products. No comparison needed - just call once. CG

What can I say? They have a better selection, better pricing, and know lumber better than any of…read morethe big box stores or woodworking specialty shops. Unless I just need a small piece of lumber and I'm willing to pay the substantial markup of Rockler or Woodcraft, this is where I shop!

Good products and decent prices, but they sure make it hard to do business with them. They operate…read moreon "banking hours", so getting there after work or from outside the 10-mile radius of Denver is very hard. Those of us coming from Longmont or Boulder, who have to deal with rush hour traffic after 3pm, find it almost impossible to get there unless we leave in the middle of the day. That's not usually possible for those of us who work for a living! They close at 4pm (5pm officially, but you can't get anything cut after 4pm), and Noon on Saturdays. Of course, they won't cut sheet goods at all (unlike Home Depot), so that's never an option unless you have the ability to carry 4x8 sheets. All in all, they act as if I'm doing THEM a favor by buying from them. I DREAD going all the way down there and only do it when I have no other choice. It's MUCH easier to go to and work with Rockler, even though they are further away from Boulder, because they actually want my business (unlike Austin). Austin Hardwoods would be so much more successful if they adapted a more customer centric approach. I guess they don't need (or want) the business from non-contractors.

Kent was so helpful in ordering us doors for our basement and all our trim. Great delivery too!…read moreThe ladies are always so helpful when we shop for hardwoods for our projects too! And so much better quality than big box places

They are very accommodatinf and go that extra mile to find what you need.They found me an extinct…read morebase molding no one else could find.

Came out great CNC measuring and cutting is worth it…read more Love the custom edge and mitered fireplace Thanks

If I could give them LESS THAN ZERO STARS, I would. RUN AWAY from here! It took our kitchen 10…read moreMONTHS to be completed because of the gross incompetence of these people. Greg ordered the wrong finish on our cabinets, which they passed the blame onto us. In order to get the cabinets with the finish that we'd ordered, we had to pay an additional $5000 or not get them. They were ridiculous to work with and had excuse after excuse. Don't bother....terrible experience. Greg wouldn't even speak to us.