Without question the most responsive, the most caring the most kind and the most understanding…read moreinsurance and tax professionals. The owner is an exceptional individual. The insurance and tax professionals on staff will take care of you like you're family. There are very few businesses left that operate like GN does. Thank you for always taking great care of me even in times of great stress when I wasn't at my best.

i called several CPA offices, and Neville from Great Northern Tax was the first one to respond back…read moreimmediately. He was very knowledgeable and helpful in helping us find a better solution to our unique situation. We will be recommending him to our family and friends for any tax needs. Thank you Neville.

Accurate Pay Systems is a great company to work with! There help with payroll services is second to…read morenone! I feel very comfortable working with Carla M. she is a true professional!! 5 stars all day!!

When I discovered Accurate Pay Systems I wasn't really looking for a payroll solution. But my…read moreaccount manager Carla was so professional I took a meeting. After one consultation I was blown away by the range of services they offered! I ended up looking at benefits packages, timecard solutions and of course payroll. It really made life easier to have all this from one vendor. I would give her five stars and the rates are very reasonable!

There is no sense in filing your taxes with this company they are not very knowledgeable. They cost…read moreme $30,000 and when my mother reviewed my taxes they had to make it a correction and I'm getting back 24,000 of it. There is no professionalism here at this company.

Ok, I'm not going to lie. Despite my very social job I'm a bit of an introvert. Add to that that I…read morealso get anxious about taxes and anything financial related and I get VERY stressed about my yearly tax meeting. In the past, AFS and my accountant Lynne have made the process pretty smooth so my anxiety is definitely not on them. It's totally my own hang up. And because they were so great, I thought the process was as good as it could get for me. UNTIL THIS YEAR! My friends, they have introduced their online portal. I was able to easily (and securely!) upload all my documents, send any notes over via messaging, and a week later my return was processed and e-filed for me. No need for a phone call, no need for a meeting, no need to drive to their office and get sweaty palms over having to talk this stuff out with someone, no need to sign anything and scan or fax it over. It took me 20 minutes pulling all my necessary documents and uploading them and bing bang boom it was all set! I was also a straggler this year and they were able to swiftly take care of everything for me with more than a week to spare! Ha. I will say my returns are pretty easy so you may need a little more TLC and 1:1 time with your accountant but for me it was super easy. Highly, highly, recommend reaching out for next year if you need a new accountant!

Randy and Linda have supported my business for many years. I'm in the customer experience biz, so…read morenaturally, I'm pretty picky and my standards are non-negotiable. And so, I will say this about that... in the almost 40 years of working in that industry, I have never, ever, ever found a company that provides the level of service, care and integrity that High Point Payroll has delivered to me. There is never a quibble about fees for this or that. They are professional, accommodating, and compassionate. Their prices are very reasonable for the industry and, still, the put my last PR company to shame. Sometimes I'm actually embarrassed when I get my bill because its a small amount for all the work they do for me. Beyond that, they are just good human beings. They do the right thing, no matter what. They know their clients as humans, too. They care when they don't even have to. I recently changed my CPA and had to find a new one plus a bookkeeper in my area. Every single QuickBooks bookkeeper I found insisted that I use their preferred payroll company. There is no way I'd switch, even for convenience and to make my search easier. And trust me, I love convenience. I will not leave them until the day I close my doors. Or they do. And I hope they don't because I'd be crushed. They're The One for me!

We were referred to HighPoint Payroll from our accountant. The client experience has been horrible…read more The agent assigned to us is unorganized and low level. We have to constantly follow up to ask what the next steps are. There is always an excuse and we are still not set up to start payroll on January 1 as we have set out to do, even though we met with HighPoint and started the process months ago. Do not recommend.

After years of going to H and R block I was frustrated with the lack of knowledge and prices. I…read morefound Steps accounting and I'm so glad I did! This is the second year using them and I'm very impressed with the service and help I've received. I would highly recommend!

I was confused about some tax issues, I wanted to schedule an appointment to talk over some…read moreconcerns I had, no appointment needed talked to me right away on the phone, they were open and honest that in my situation I would probably be better of filing my self and saving some money. Would have been easy for them to take my money anyhow, very honest establishment, I have great respect for their candor. If I get into a more complicated issue down the road I won't hesitate to call them!

Disrespect and threatening to tear up the files of a disabled individual. While questioning an…read moreaddendum I was told by Heather she would just shred my files. Agressive and angry staff, at least in Allen Park.

ATS Advisors has been my go-to tax service since I began working back in 2017. They're thorough,…read moreefficient, and have always had my best interest at heart.

By far the worst accounting firm I've ever dealt with…read more My taxes were not even difficult - a few W2s from different states and some simple investments. My previous accountants from NYC had no problem with them and always finishes it on time and accurately, and they have a lot more clients than Ann Arbor CPA. However, with this firm, I gave them sufficient time and they still had to file an extension because they can't finish what usually should take only a couple hours to do, which is OK I guess, I'll live with it. However - they miscalculated my MI return (by a good few hundred $) and in the end the good state of MI gave me back the money they miscalculated. On top of that - they didn't know how to handle any out of state taxes (particularly NY state tax rules), which I thought as professionals they should know or be able to research, and told me that my W2 was WRONG (which it isn't - I've confirmed with other professionals and my own HR department). I had to google answers FOR them when they could have just.... do a little freakin' research and figured it out themselves. Come on guys, I did not pay you to give YOU the answers. Needless to say, after the massive delays, miscalculations, and just straight up not knowing how to do simple taxes, I'm going to take my docs elsewhere in 2018.

I've been coming here for several years and have always had exceptional service…read more I have since referred several family members to come for their taxes, who are all very happy, as well. Very knowledgeable, very friendly and they are able to accommodate your schedule.

Ann Arbor Tax Service did an excellent job completing a complicated set of trust tax returns after…read moremy dad's passing. It was a difficult time and I had a lot of concerns but during our first meeting Fred alleviated my worries with his professionalism and calm demeanor. Fred and his team prepared all the returns quickly and precisely with prompt, courteous communication throughout. I highly recommend Ann Arbor Tax Service!

These guys are great! I was unsuccessfully trying to handle the payroll at my growing business. I…read morecalled Fred on the recommendation of another business owner, whom i have a great deal of trust in. When I went to Ann Arbor Tax Service I had just received a letter from the IRS, because (surprise, surprise) I was not filling my paperwork out properly. in one meeting he was able to completely calm any anxieties and fears I had surrounding my future interactions with the IRS. Fred is great at explaining things so that I understand them while not talking down to me. He took the time to meet with me to help me sort out and clean up my quickbooks.My only regret is not working with him sooner, it would have saved me (and him) a lot of headaches .