My father was in this facility​ for 3 1/2 weeks. I have visited him several times during his stay…read moreand the staff extremely​ rude. The staff rarely​ spoke to visitors which made me feel extremely​ uncomfortable​.​ Additionally, some wings smell horrible and could use​ an upgrade. I would not recommend this place.

After this review Im reporting this trifling facility to the state. The administrator Gregory Dwyer…read moreis a rude idiot and it reflects throughout his staff. The ONLY person who is helpful and has some sense in the entire place is the front desk receptionist Cynthia. EVERYONE else is rude and a bit slow. Id give this place no stars if that was an option. My mother was in this facility for about 2 months and from the moment she got there, there were nonstop issues. For the first two weeks I couldnt get info even if I went up there because the Admissions people couldnt be bothered to call the hospital where my mother was transferred from to see I am her next of kin. They made no distinction for my mother being there due to other medical issues but including a memory issue (possibly dementia) so they would just sit her food nearby or across the room (I witnessed this) and my mother is immobile. We repeatedly told them she needs to be fed and will not remember that she hasnt eaten, etc. etc. They didnt care. Fast forward I get a call from a HOSPITAL that my mother was admitted. CC couldnt be bothered to call me and let me know this then lied to their leadership saying they notified me. No messages, no missed calls, no emails, no texts. NOTHING. I was also left out the care planning sessions until they finally added me to my mother's next of kin contact info. Care plans were not scheduled so I couldnt go in person. When I finally was a part of a care plan, the total call was less than 5 minutes and I was met with attitude when I asked what was next because all the "care plan" covered was progress, not next steps. Note care plans are to include general treatment (medications, etc.), PT/ OT, and wound care. Most of these topics were glossed over and I was told someone will call you back. They never call back. In the few phone calls I had with various staff members (because all they do is pass the buck, "thats not my job" or "Ill have someone call you back" - no one ever calls back and if they do its like groundhog day and you have to repeat everything all over again). Fast forward to I get a call on Jan 6th - a Tuesday (6 days after the new year) for them to say your mother is being discharged today (NO notice) because she doesnt have insurance. She in fact did have insurance. A new policy that started at the beginning of the year. Context, admissions submits pre-auths to the insurance at least a week prior to the week in question to ensure the insurance would cover. So how shocking it would be to hear on the 6th that I may incur a bill for 6 days out of pocket because these people "didnt know" about the new policy but named the policy to me. So again, had they been doing preauths like they should, there would have been no issue. By Friday, theyre telling me her new discharge date is now the following monday. Note I had been begging them to assist me with requesting the medical equipment needed for my mother to be cared for at home. So now we have to scramble and coordinate everything on a friday afternoon to ensure things would be available Monday. I go to the Administrator's office to address these issues and this man talked down to me and got loud several times to the point ppl started gathering in the hallway. I asked him if he thought their treatment would be suitable for his own mother and he said no but kept saying theyre a work in progress. In that same convo where Im asking them to confirm what medical equipment they ordered, these idiots literally told me they couldnt request a medical bed for my mother because she doesnt have a diagnosis for one but has been in one for months in their facility. Make that make sense.I mention the large bed sore on her back and then all of a sudden thats enough to get a medical bed so what were they reviewing while ordering the equipment if I had to tell them where to look in their own documentation. He also kept insisting we get rid of my mother's private insurance for state insurance. Who the hell does that if they have the means of being on a private plan? Anything to trap my mother there and they take all her assets. I asked what happens if monday comes and the equipment isnt available, this man literally shrugs his shoulders. She finally comes home and she is COVERED in bed sores, huge scratches and wounds all over her body. She also cannot extend her legs so she cant even be in a wheelchair. Explain how that happens if shes getting PT and OT like they swore she was receiving during those bogus care plans? Right.. And less than 2 days later she's back in the hospital with an infection from a dirty catheter. Condemn this place! Hope everyone in this dirty place is fired and dealt with including the social worker Ms. Daniels, the nursing supervisor Dio, Kayla in Admissions, Dawn in billing, Eileen in discharge coordination, and the Administrator over the entire building Gregory Dwyer. ALL OF THEM ARE TRASH along with the nursing staff swirling around them.

Resource Connections has amazing, dedicated staff who work hard to provide professional support…read moreservices for your loved one. A special shout out to Mrs. Stoops who for 17 years has assisted, provided guidance and support to my family member. She is relentless ensuring that the best possible options are known to the family. She is honest about what is available and the services that can be provided. Thank you Resource Connections, all staff members, who are dedicating their lives, sacrificing all that they can to ensure that Services are that can be obtained are known to the family so that intelligent decisions for loved ones are made. This agency totally rocks! Families receive support and assistance that is invaluable. TAP & MYP

I believe 988 is staffed by robots. When I texted 988 it…read morerepeatedly texted me back in Spanish for over 2 hours When I got online and hit the chat button on 988 the lady berated me for being selfish and told me I was unfair Wow this is a suicide hotline this is a place where people in crisis are supposed to go to try to get help that's f****** cute well they told me they were sending the police to my house that was 2 hours ago I'm now writing a Yelp review and nobody is fish hammered my front door

Very bad. They are unprofessional, rude and inept. In this area they are trained by Family…read moreServices. I went to a so-called counselor at that place a few years ago. I said I'm not Jewish, but my father was. She went on a 5 minute rant that she doesn't know anyone with my last name who is Jewish. I didn't go back there. Then she called me and told me to come back for more therapy. 'Fraid not, only in this area is that so called therapy.

I have thoroughly enjoyed the services provided by Great Expectations. I feel comfortable with the…read morecare that is provided to my loved one. I would recommend Great Expectations to anyone seeking care for an elderly loved one.

From the owner: "Is your Loved One Suffering from Alzheimer's, Do You Need Home/Nursing Care Services or Living…read morewith Chronic Condition in Cheverly MD and Alexandria VA? Our caregivers are compassionate and our services is affordable! Please call for consultation. we serve seniors, elderly and disable individuals and families that are in need of in-home healthcare. Please find our services below: Assistance Personal Grooming Specialized nutrition services (Kids and Adult) Medication reminders Meal Preparation shopping and Errands Laundry and Light housekeeping Transportation to Appointments and Errands Post-Operative care in hospital or same-day surgery care Parkinson's and Neurological Diseases Cardiac and Stroke Cancer, Chemotherapy, Radiation Respiratory or Lung Diseases Respite, Hospice and Aging In Place Care Pediatrics Infusion IV Activities of Daily Living