This place has such a great vibe, relaxed and inviting and best of all, every human that works here is super nice, patient, and tries to help match each customer with the equipment that best suits them. My kid created his first ever customized board with the help of this nice fella, and I'm not gonna lie- it was kinda emotional for this Valley dad. So clear we will maintain our relationship with the store and its employees when it comes to maintaining this skateboard and future ones! read more

Arbor Venice - Ski & Snowboard Shops Near Me - Venice, California

Love this place. Staff is always friendly, fun and knowledgeable. They are dog friendly and give treats. Chris was exceptionally helpful today with our skateboard purchase.. and I LOVE their board brand! read more

This is a few months late but better late than never. I couldn't recommend Arbor more. I went to Arbor to buy my husband a long board for Christmas. I had no idea what to get him or how to shop for him when it came to boards but the guys there were just awesome. They asked several questions about my husband to get to know him a bit before pointing me toward the right board. The owner really took him time helping me and talked me through what some people would find most important. Not only is the board we selected for him beautiful but he LOVES it!! He's a long board surfer and he said it feels like surfing on this board and it goes really fast. Three moths later and he still rides his board almost every day. I also love that this is a locally owned business and am so happy to support one as great as this. They have the ethic to back the product and you just can't go wrong. read more

Just had an incredible experience at this skateboard shop. After calling several shops around town and speaking with some rather rude store owners...Lauren and Norris at Arbor Venice were more than welcoming. I had a very tricky skateboard set up I needed assembled and although it took awhile to figure it out, they were patient, super kind, and did it for free!..just for buying bearings and some hardware from them. I will definitely be coming back here, maybe buying one of their many stunning boards and will be recommending this spot to my friends. read more

This is a nice little shop with sustainable products. Very friendly staff and super helpful. read more

Arbor is great one stop shop. They're always stocked with the best socks & over 100 pairs of Vans, with new pairs coming at you weekly. The staff is super knowledge. Jason is well informed in the snowboard department & Chris/Daniel are your local skate gurus. read more

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Terrible customer service, low inventory and a very unwelcoming atmosphere. The shop owner and clerks were too busy talking politics to answer the most basic questions read more

The staff are super helpful and go above and beyond. Really knowledgeable on their products. Chris was extremely helpful. I was in and out with what I needed quickly as well. Great store. read more

Bought a shirt marked as medium, fit like an extra small. Not too big a deal, but went back a few weeks later to return it and caught all sorts of attitude from the two people working. Walking into the store I asked politely if I could return it and was met with blank stares. The girl working behind the counter didn't say a word, lights on nobody home I guess. Finally the other person working spoke up and we got the evidently odd request of returning an item going. The person doing the return found it necessary to remind me I only had one more day and the item wouldn't have been refundable as if he was mad I made it in and was able to return it. Very unfriendly staff, both need to be reminded their customers are what keep them in business, most definitely won't be going back here. read more

I only use yelp when I come to Arbor. Who needs a meal when you can have a wholesome conversation with Dan the man. Thanks Arbor! read more

Arbor Venice - Like and subscribe - Ski & Snowboard Shops Near Me - Venice, California

Located off Washington across the pier. Lots of shops nearby. Few weeks ago I stopped by the shop, looked for snowboards, asked around, picked one up. Took it home, looked up the reviews online. Decided it wasn't for me. Brought it back untouched and still shrink wrapped -- But was told there's no refunds. Register had a sticker. Wrote a review complaining about it and they actually changed the policy. Woah, that was awesome. Haven't really seen such responsiveness before. So yeah. Thanks! read more

Great store. Great customer service. Lauren helped me with everything I needed. She was awesome. High quality customer service.

Fantastic staff. I called to place a phone order and Jason was super helpful and knowledgeable. In a time when things are tough--on all of us--it's clear that customer service still comes first with the team at Arbor. read more

Love my board, loved the service. Really great place in an unbeatable location. They actually built my board from the ground up for me. It's perfect read more

I got my first longboard from here last week. The customer service was so amazing. I'm so happy we came to this place. Arbor is known for having sustainable practices and that is what made me want to try their boards. Once we walked in I knew that I made the right choice. read more

We have been on the lookout for snowboards this season and were drawn to Arbor, with the sleek designs and unique appeal. Daniel and Chris walked us through the process from start to finish and set aside our boards, bindings, and boots. When we came in, everything was ready to go! We tried on all of our gear and everything was perfect. The customer service was unmatched and we have nothing but good things to say about this company and the employees. If you are looking for a stellar board and a friendly environment then this is where you need to shop. read more

Jason and Chris helped me out picking my snowboard! Big thanks They were much more knowledgeable than other places I've been.

When I saw the new DropCruiser Flagship I had to have it! The fact I waited 4 months for this board (during dreamy COVID-empty streets) says volumes about my loyalty to Arbor design, materials, product line, and corporate philosophy (and the fact this is my first "Yelp" says a lot too!) But the real bonus was the AMAZING customer service (and tolerance) I received when calling every shop several times a week! From Daniel, Chris, Teak, Lauren, and Corey at Venice; Tyler and Trevor in SanDiego; and Jorge and Dom in Tahoe, I've never encountered such consistently friendly, passionate, professional, knowledgeable, helpful patient staff! 4 months of calls and not a single bad moment - as a matter of fact, they seemed to "feel my pain" of being boardless. I spent the most time badgering Chris & Daniel so a special shout-out to them. Chris, I'm digging my Arbor swag too! Thank you! So, I "lived" on my skateboard for 5-6 years during "Dogtown and Z-Boys" days (my first board was a Sims deck, Trucker trucks, on Kryptonics wheels). I turned 60 while waiting for the Arbor DropCruiser I unpacked today like a kid at Christmas . . . I'm just back from my maiden voyage of some carving and cruising that felt like BUTTER! Thank you Team Arbor! read more

Arbor Venice - Vintage 1978! Thanks Chris and Daniel! - Ski & Snowboard Shops Near Me - Venice, California

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Loved the environment and people. Jason and Norris were really helpful walking me through the process of building my board. If you're looking for a show too Jason builds a board in a flash. read more

Loved going to this shop and 100% will be back! I've always shopped arbor snowboards online but I'm so glad I finally went to the actual shop and bought my snowboard there. The shop itself is so cool and it's nice to see all the arbor boards and skateboards on display. But it's the staff that really makes going to the shop worth it. Everyone is so knowledgeable, helpful and overall just fun to talk to. Shout out to Norris who was great and helped me pick out my snowboard when I was very indecisive. And lauryn who was so nice! read more

Love the staff, Norse was really cool and helped me find exactly what I need. The shop is cool and everyone in there was wearing masks. Norse really knew a lot about skateboarding and was very helpful in picking out new wheels. I tested them out today and I have never gone this fast before. Lots of love for arbor and their wonderful staff. read more

Arbor Venice is a great shop, it's where I picked up my first ever snowboard in 2013. An Arbor Draft Nick Visconti edition which has seen a load of action in the 6 years I've had it. Even though I haven't bought a new board in years, I regularly come back here to get my board waxed and tuned. Dan is the man when it comes to this work, I always try to bring it to him for a wax job. Every time he's done with it, it becomes the fastest board I've ever ridden! Definitely stop in if you're in the market for a new board, gear, shoes, or just a general good vibe. They've always got cool events going on at the shop, the people here know how to keep the stoke levels high year round. read more

Customer service was definitely top notch here. While we're looking at the snowboards here, the guy was super friendly and asked what kind of boards we ride, at the same time my friend didn't really know about the difference of camber and rocker board, he took his time explaining it to him. He also explained that this is their main headquarters where they create their design upstairs. I mean the store is pretty small, but I think they hit the right niche market. I like their stuff, but I didn't ride them cause I like bright colored boards, theirs are more subtle. At the moment when I visited, they were having end of season sale and I posted it on Yelp and FB, guess what? My friend ended up seeing that post, hurried to the store and bought himself a snowboard for 30% off. Glad I kinda "helped" him. Before we left, since my friend was contemplating so hard on getting the Arbor Coda since he was so keen in getting the Wasteland, the salesperson even offered him to take the board first and test it out. If my friend doesn't like it, he could return it. I'm like, what??? Is that an awesome service or what? We look very trustworthy customer, I guess. Why minus one star? Because parking is a b*tch, especially right by Venice Beach, but it didn't stop me from coming here again. read more

absolutely love this place! staff is super amazing and helped with what i was looking for. shoutout to Victoria with being extremely accommodating and patient with my indecisiveness! i got the sizzler bamboo board and am absolutely obsessed!! read more

Daniel and Chris, A+ The finest quality boards and CUSTOMER SERVICE staff at the Venice location, whhhaaattt!! ... ... first time in, I didn't know what board I was looking for. Customer Service staff really helped me out, demonstrating different performance aspects of the various board designs while providing an exhibition of "how-to-do-it-completely-right" when caring about the customer. Decided on the "Highlands 75, Arbor Sucrose Initiative Wheels" today, after some enthusiastic personal performance tips from Daniel. Thank you Daniel!! Check Daniel out on this Arbor Sucrose Initiative Vid!! https://www.youtube.com/watch?v=vVozIPiO-Xo ... EXCEEDING 40 MPH's right there! ... Dude. and the wheels.... https://www.arborcollective.com/us/highlands-sucrose-wheels.html I own a few boards now and so do many of my friends. First board I purchased, I went between Venice and Santa Monica for several days. Was awesome. Returned to the store before my flight back and they boxed up my board and shipped it, back to my home, in Florida, for free. Really, you guys have all made the experience of understanding, buying, and owning Arbor a complete blast!!! Thank you again. Greg M read more

Awesome store indeed! Staff was really helpful and friendly. One of them even showed us some cool stunts and taught how to slide on a longboard. Me and my friend bought two sick looking and really smooth rolling longboards. They also gave us %30 off which I think is a great deal for such a good product! Next time when anyone will ask me where to look for a new skateboard I'll know the right answer, it's the Arbor! Thanks guys! read more

The people here are sooo nice!!! I got a cruiser here that is super responsive and cute. I'm happy they have womens and mens boards. and they were nice enough to let me test boards in the back. I also have an arbor snowboard that is beautiful. The shortest board is like 146 i think and it was too long for me but it was so beautiful i got it anyways. too bad i'm a shortie. and i'm always happy to find yet another dog friendly business. the guy even offered to watch my husky-wolf hybrid while i shopped their apparel section in the back. great summer sale by the way. i always look forward to seeing what they have next season. read more

I didn't even make it into the store before their employees were rude to me haha. I parked in the back parking lot because I was unsure where to park and I saw they weren't open so I went to the Starbucks next door while I waited for them to open. I walked back to the car to drop off my drinks and go back to their shop and a guy told me I couldn't park where I was at and pointed two spots over and I said no problem I'll move! Then I moved and asked another worker "is this where I'm supposed to park" and he told me to "fuck off." Im not really sure what their problem was but this is probably the worst experience I've ever had at a skate shop and I've been a guest to many. I didn't even make it inside this one. read more

This place is awesome! In Venice/Santa Monica for a long weekend with a skateboard obsessed 8 year old. Arbor was heaven on earth for this kid! We visited many skate shops and this was the best by far. Incredibly patient and friendly staff that were great with kids. Very knowledgeable helping us learn about a good set up for our son's board. This was the only shop where they actually encouraged our kids to try their boards. All of the other shops seemed quite uneasy with that (I get it, they're brand new boards). We spent a lot of time in there and they showed no signs of tiring of our kids, which is saying something. Beautiful products. I really can't speak highly enough of this place. I think what speaks even louder is that a lot of the staff in various shops we visited were wearing Arbor shirts! When other shops are endorsing your brand, things must be really good! read more

Arbor Venice - Ski & Snowboard Shops Near Me - Venice, California

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When we arrived, we waited 10 months for the store to open. My boyfriend and I were about to leave when the owner walked up, super apologetic. He let us in through the side entrance and spent over an hour explaining snowboard boots and bindings to us. We had just purchased a board from CL and didn't have much of an understanding of snowboards. He was supportive, understanding, helpful, and completely professional even when his workers who didn't open the store on time came in. He offered to let us leave the board overnight so he can re-align our bindings for us. His service and professional attitude was a breath of fresh air from other stores we've experienced. read more

This place rocked my socks off today. (Okay...not literally). I was in the market for a board wide enough to skate on my knees, since I use a wheelchair to get around the rest of the time. Well, I called around a bunch of places--all the well-known LA skate spots you'd think would be helpful and knowledgeable. And you know what? They weren't either of those things, not particularly. But when I rang up Arbor and caught Cody, it was a totally different experience. He listened carefully to what I needed and went around the store manually measuring decks to see if he could find one with the needed width. He found one that we thought might work, and he invited me down to the store to try it out. I showed up later that afternoon, and was not disappointed. I got down on the board and it fit just fine. (For any other adaptive skaters out there, I went with the Arbor OSO, at 10.25" wide x 31" long). And Cody was super-helpful and nice and just a great guy. He talked about potentially even having one of the shapers make a test board just for people interested specifically in kneeboarding. I'm gonna keep in touch with Arbor and see what comes of it! Pro-Tip: If you're in a chair, there's a handicapped bay in the back parking lot, and a side/back entrance with a couple ramps into the store (the front has two steps). read more

This place is amazing. They outfitted my 4 year old son with everything he needs...without trying to sell us on anything. Super helpful and patient staff. read more

Arbor Venice - Ski & Snowboard Shops Near Me - Venice, California

I was thinking about getting a new longboard. I already had an Arbor Timeless and was thinking about getting something a little more technical. Walked in and was greeted by Yoshi. He was great. He pulled a bunch of boards down for me to try out. Gave me a great discount on the one I picked. This store has a great vibe and their products are all beautiful. I love my new long board! Thanks, Arbor! read more

Arbor Venice - Ski & Snowboard Shops Near Me - Venice, California

So stoked to walk on in here! Very open layout and lots of neat goods to sift through. Everyone was super friendly and helped me find what I needed. I also bought a skateboard a while back and couldn't be happier! I will definitely be back to get another soon!! Definitely recommend if you are around Venice read more

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Totally legit!! Got the sizzler board!! So sikkk!! Nice ztore nice peeps!! Even let me change the wheel colorto match my board!! \m/ read more

the young woman working there was patient with all my questions, knowledgeable and eager to see me satisfied. definitely coming back. I can see that arbor makes thoughtful boards. read more

I have two Arbor Long board skateboards and love them because of the unique wood grain in the boards. On my latest trip to Venice I had to stop by and see the store itself and of course pick up another long board. The selection of boards was excellent and the prices were also about 15% better than buying somewhere else along the Venice beach walk. Wade took care of me! Thanks! read more

I got my last deck from the Arbor on the boardwalk. Highly recommend this company for your skate needs. read more

Abor is an amazing and environmentally responsible company. Although you can buy online, it helps to see the product in person and the staff is very chill. If you're in Venice it is worth stopping in and taking a look. A careful eye will notice Arbor skateboards around the boardwalk. If you're a visitor to Venice, imagine buying a local skateboard, take it for a spin on the boardwalk, and driving or flying (yes you can carry on a skateboard) home. I own two of their longboards, the Fish and Sizzler, and both are quality products. The Fish is a medium size all around board and good for beginners as it has a long stable base. The Sizzler is a little shorter and lends itself to turning at the expense of stability and forward momentum. I will highly consider Arbor when I'm in the market or a snowboard. read more

I recently moved nearby and I keep finding myself wandering in and buying a new little something whenever I walk down to the pier. Their clothes are soft and made of bamboo and I love the style. The people who work there are so friendly and helpful, I enjoy going in and "hanging out" while I shop. I got a clearance sweatshirt for 12 bucks, which is just unbelievable! The guy that's always there went to the back and found the sweatshirts for us when we were asking about other sweatshirts that we liked. It's a great place with fun people. I love all of their stuff! read more