This Arby's is FANTASTIC!!! The general Manager, Bob, is a delight!!! You can definitely tell he really has a lot of deep respect and appreciation for his employees, and that they all respect and value him in return as well. The restaurant is always very clean and inviting! Plenty of places to sit, including a huge conference table and a countertop seating area with power outlets for those of us who would rather eat in solitude and use/charge our devices! Everyone is always smiling and having a good time, and they are all so very friendly and attentive, especially Bob himself, and also Will, Zaki, Matthew, and Bri! The food is always hot and fresh and made as quickly for you as possible without sacrificing quality, and you can tell a lot of care goes into preparing customers' orders correctly even if you make some kind of special request! And if you ever have any kind of issue at all, they are always very genuinely apologetic and so so sooooo quick to make things right for you, no matter what, all you have to do is bring the issue to their attention and they will be more than happy to fix it for you within mere minutes! They definitely have good leadership and guidance as a team, great work ethics, and generally positive attitudes all around! I always LOVE to see a place of business where it really truly seems like the employees don't LOATHE every single second they spend there, like they usually do in most retail and food service establishments I've been to, puts a smile on my face every time! 12/10 would definitely recommend this Arby's location over all others in Erie! read more