If I could give this place 0 stars I would. I wouldn't recommend this place to anyone. I've lived…read morethere for 2 years and I don't have enough room in this review to include everything that went wrong. Management is absolutely horrible. Theres usually only one to two people running the lobby and they're not friendly whatsoever. I've had multiple instances where I've needed to call security and the number they have given their residents (314-314-5770) is the companies universal line. You cannot be connected to anyone who is at the actual apartment for issues. This is extremely frustrating as if there was an emergency, you wouldn't be able to contact anyone. Another thing, they do not enforce any quiet hours so as a student, this is also pretty frustrating. There will be people screaming and shouting at the basketball court at 1 AM and you can't call security because they don't have any contact information. Not only that, the cleanliness is another issue. They do not clean units in between leases and for those looking at anything that's not a one bedroom, the communal spaces are horrendous. The floors have never been cleaned a day in their life and the roommate situation is poor. I have had two different sets of roommates and all of them were nasty. There are also so many families in this complex. It makes me so sad seeing little children have to grow up in this monstrosity. The garage doors only work once a year and if the fire alarms are going off, it shuts the electricity off to the entire building. You cannot leave the garage if you do not want to listen to the alarms for hours. I have had multiple experiences with homeless people who camp out at night and drunk naked people in the hallways. Again, the security is just nonexistent. Overall, I hope this apartment complex seeks some help and is able to improve. It's sad that college students who are in need of "affordable" housing that this is one of the only options. I've read multiple reviews that sound very similar to mine and still, management has done nothing to improve these situations. Please, use this review to hear our complaints and do something about it. This is just not right.

One roommate can ruin your entire living situation. It can have a big play on your mental state…read more from unsanitary conditions, because of pets two uncleanliness, leading to roaches. Most people do not care and are not mindful of other people. My suggestion is to report all roommates that are dirty and stupid.

Aspen will charge you ridiculous fees for nearly everything to get every bit of money out of you,…read moreespecially when you move out. I moved out twice, both from rooms which had longer term pervious occupants and regardless if the damages are really your fault or the previous people living in your room; Aspen will charge you fees, fees and more fees (1 broken blind in common area is $37.50 per person out of 4). Also a cheap rubber wristband for the pool is $10 if you don't return it... as if they reuse a cheap wristband. Before moving in with people I know I lived with random roommates which had lived in the 4 bedroom apartment awhile before me. Despite only being there for 6 months I was charged for the wear and tear they caused in the common areas including the ridiculous explosion of caramel which was not my fault. Ok... Once moving in with familiar faces and my brother I moved out after a year. My fees were $513 this time and again included more common area fees which I again did no contribute to. They don't seem to factor into the amount of time spent in the room into the fees and also charged me for bedroom painting damages which is ridiculous as I did not damage the paint on the walls in my short time there. Despite days of vigorous cleaning which you must do after you move out, they will charge you $80 cleaning fees even if the rooms are spotless. At building 7 there is also not nearly enough parking especially when people who don't even live there park to use the Basketball court. Negatives aside the location of Aspen is great, the Apartments are nice and staff is friendly. I'll put it like this: A good place to live if you're a UNCC student but a HORRIBLE place to move out of. Edit: Nothing is a greater motivator for a negative Yelp review then stupid overpriced fees upon moving out! Stop being so greedy.

Hello My daughter was scheduled to move into Aspen Height…read moreYugo Charlotte 7/28/2024, based on the contract. Asen Height YUGO CHARLOTTE 1505 Monument Hill Road Charlotte NC delayed my daughter's move-in date as they stated they needed to make repairs, paint, and clean the unit. So she moved into the unit on August 3, 2024. Upon my arrival to move my daughter into the complex, we discovered the apartment she was moving into was vacant since March 2024. The "secure" gate was wide open providing access to whomever wanted to get in without proper access. This gave the complex ample time to clean, make needed repairs, and paint the unit. They did nothing to the unit except delay the move-in date hoping they could invoke the move-in early fee of $500.00 (in my opinion). The place was also infested with bugs. I spent the day cleaning and moving and Aspen Heights Yugo Charlotte Downs should be ashamed of themselves for taking advantage of college kids. I am sorry that I didn't use the delayed move-in date to cancel the contract. Do not be fooled by their "friendly we are here for you" attitude. DON'T believe the HYPE they tell you. Their actions or inactions speak volumes! I had to give them one star but they should not GET ANY STARS! Shame on you Aspen Height YUGO CHARLOTTE COLLEGE DOWN! Below is the reply from the rental office at Aspen Yugo Charlotte college Down. If Name removed would like to cancel her lease, I will give her the next 24 hours (tomorrow by 12 noon), to notify me of that and I would gladly do so (with no penalty). She will have 48 hours after notifying us to turn in her keys to the office and move out. Since payment for August has already been made, we will unfortunately be unable to refund you. I hope that you enjoy the remainder of your Sunday. DON"T be fooled in renting from Asen Height YUGO CHARLOTTE 1505 Monument Hill Road Charlotte NC. They believe they can enforce a contract on the renter only without living up to their end of the contract. As you see they want to keep a thousand dollars for one day of rent for the Month of August and NOT MAKE THE REQUIRED MAINTENANCE OR REPAIRS.

Admin is incredibly rude and will charge you outrageous pest control fees but only came once my…read morewhole stay. Maintenance never comes, security is EXTREMELY low, multiple neighbors whose cars were broken into. And Property manager is also incredibly rude. The best part abt the complex is the community/feral cats that reside here too, who may I note, the property manager has a problem with but takes no measures to do anything about it. Rent too high for what it's not worth.

I lived at walden station for 2 years, overall it was not a good experience. The maintenance…read moreworkers were amazing and so nice but everything else was horrible. We constantly had palmetto bugs in our apartment (which is basically a huge cockroach), they came in through the showers. Our dishwasher, fridge, and washing machine constantly would break and have something wrong with them. Our couch peeled constantly and our leasing office people were terrible.

This situation was 100% fixed by the manger of Latitude 49. She has gone above and beyond to…read moreensure my son is welcomed and any issue he had is fixed! We thank you for taking the time to help us in this stressful situation and turned it into a positive experience

This place SCAMS people for their money. I was only there for two months, the room I was given…read morealready had visible patched holes in the walls, a stained carpet and water damage in the bathroom ceiling. I took pictures of the damage before I settled in. I moved out and made sure I left that room spotless before leaving, the office decided to charge me for damage I didn't do and a cleaning fee after I cleaned up the room I was renting with the bathroom! I never used the living room or kitchen with how disgusting the other roommates left things and I was rarely even there to begin with. It's ridiculous that I have to pay $500 in fees for damage I DID NOT DO and the cleaning fee after I cleaned up everything as best as I could. DO NOT RECOMMEND.

Whatever you do, do not rent from LSM properites. The owner will personally screw you over. She is…read moreshady, rude, and will do anything to take advantage of you while in the process of renting. She was also very unprofessional in the process of attempting to rent after having met with her. After meeting with her she was pushy, and very bad at communicating. If I could give them 0 stars I would. I guess one will have to do.

When I look for apartments I want to feel welcomed like that person wants me to move in…read more... Oasis At Regal Qak have not made me feel that way, the ladies in the office are not welcoming, then there was always aissue just trying to get processed and applied for the apartment I didn't know you had to have a 90 day paystub's and it doesn't even say that on the brochure... also!! if family members or anybody you bring over goes in the pool they have to pay a fee whatttttt I Watch my little sisters time to time so during the summer..Soooo I have to pay five dollars each for them to be in the pool that's ridiculous! They literally told me that tho

do not apply here. i would give zero stars if i could. i was living here with a newborn and they…read morehad me sleeping in a moldy infested water bug infested apt. wheb i expressed my concerns i was brushed off several times. spoke to property manager she was rude asf i had to put her in check. do nit recommend. also started towing cars out of the blue. please look else where do not settle for this dump.

So expensive, absurd fines for small things and other stuff we were not responsible for, several…read morebroken utilities and awful response time with repairs, and I have even woken up to management walking through my room in the morning amongst their often and intrusive "unit check ups". "The Standard" is remarkedly standard, if even that. It is a very expensive place to live especially for having targeted ASU college students as their main customer base, on top of raising prices next year for a completely identical unit, and bare minimum level of quality and maintenance. They also issue very hefty and unethical fines on the smallest of things, on top of a $3800 4br monthly rent (soon to be $4300+), and even other fines that we had received and were completely out of our control such as a moving out "couch fine" for a total of $3000 for a rip on the (cheap) couch that had been there before we had moved in... In our last month living there, we had going on about a month of a broken washer/dryer, and like other amenities that stopped working, several delayed repair responses for these issues. We had other management and fine issues as well throughout the two semesters renting here. I had even once woken up to management randomly walking through my room in the morning, among the other about a dozen times they have come by to "check up" on things. They had given the reason that they are "thinking to fix" certain things, and then proceed to just take a walk through our rooms and bathrooms, and don't fix any of these "things" during the time that we lived there... Do not recommend renting here, they know how to empty your wallets and treat you like children.

if I could give this place 0 stars I would. I couldnt imagine a more money hungry company than the…read morestandard. they will add so many additional fees and charges onto your rent, come into your apartment frequently, and change your move out date on your lease. I could go on and on about how awful this place is. DO NOT SIGN WITH THE STANDARD!!

I'm giving rivers walk 5 stars, but I think it's important to tell you future residents…read moresomething's. First of all, the people who live in the apartment before you are not required to do any cleaning what so ever. I found a full trash can with some "unsavory" contents that were clearly visible from just looking at the trash can. Also, a whole drawer full of someone's things that they left here. Floors weren't swept, counters weren't wiped and the shower had green stains from where soap was but that washed off. However, the staff is incredibly friendly and the apartment complex is very nice. Rarely do I have an issue with other tenants or noise issues. If you're thinking about rivers walk as a place to live, it's great.

Have been living here for 2 years. Went to turn in my keys…read morefor move out and the office was closed ALL WEEKEND! How are we supposed to turn in our keys?!? People have left their keys all over the front sidewalk in front of the office...I refuse to do that!! What a security breach and definitely a lawsuit waiting to happen!! Rivers Walk you need to do better the weekend before move out!!

I moved in July of 2023. From start to finish, every employee was kind and helpful. My lease was…read morefor one year and wish I could have stayed longer. (Moved out of state). The property is beautiful and always kept cleaned and well maintained. My apartment was a dream! Pros: Best management I have ever dealt with. Maxwell goes above and beyond and deserves a raise if he hasn't gotten one already. He was so attentive and kind the entire time my child and I lived there. He always responds quickly and makes sure you are happy as a resident. Ground Keeping - Stacy was also amazing! He too was attentive and always made sure you were comfortable and lacking nothing. The turnaround time for maintenance requests was so fast! (Also deserves a raise!) The woman who kept the insides of the building/lobby (so sorry I can't believe I'm not remembering her name) is one of the kindest women I have met. We always had a quick chat and was so pleasant. I observed her at times when cleaning and she was always thorough and never took short cuts! She too deserves a raise! I mention these three particularly because they made my time there feel valued and safe. I never had to worry. The rest of the team always had a smile, was kind and helpful as well! CONS: Literally zero! Suggestions: The only one would be maybe in the future have a heated pool since it is open all year around. Thank you Kendry for a memorable stay! It was seriously the best!

During summer season the pool access seems open to anyone (not tenant) with the code. Grill is…read moremonopolized and emails by other tenants to change the code or police the usage goes unheard. For those paying high rent in this community it is unfortunate