Moved into this area about a year ago. Memorial was my hospital of choice. Since we have move we…read moreare 4 miles from Baptist South. What a change every thing is so new there. I make my appointments in the morning And get there two hours early. The Oasis restaurant makes the best breakfast in town. Made to order or self serve eggs bacon sausage , if rather, they cook up omelets any way ya want them. And best ever coffee. Next upstairs to Dr. Hassels office. First they adjust pacemaker , then visit with Doctor Hassel. He finds out what he needs to know and I am out of there. I had to take some tests and had to deal with Out Patient desk. They were very helpful and every thing was done with a smile and relaxed. Just super ! The one thing is interesting I think I walked into the Oasis restaurant and I am type 2 diabetes. I had a slight dizzy spell. The cook wanted to stop cooking and take me to a chair. Two nurses were there waiting for breakfast. They took over and carried my tray to the table for me. Tell me it is better some where else . sorry I won't believe it.

Dr. Rappaport has been my doctor since we moved to Florida 9 years ago. She is always attentive and…read moreactually takes time with her patients. She is not going to send you to countless specialists. It's a small office and she gets to know her patients on a personal level. And what's even better is she has now has non-invasive cosmetic treatments in house and Botox. I feel it's safer getting this done by a real medical doctor. And her staff has been with her for years. Her husband also is a doctor and shares office space with her.

Dr Rappaport is a great listener, smart, thorough, and most of all has a fabulous bed side manner…read more I'm almost afraid to write this review, because she's the best kept secret in Jacksonville. BEST DOCTOR IN TOWN, SHE TRULY CARES FOR HER PATIENTS.

Dr. Ketty is one of the most thorough, knowledgeable, and compassionate doctors I have ever met…read more She takes time to listen to you and suggests possible treatments. Caution: she sometimes runs late on appointments, but if you bring a book, it's no big deal. I'd much rather have someone who listens and tries to understand all of the health issues (and how the various medications and vitamins interact) than a quick-in-and-out doctor who just writes a prescription and send you on. Oh, and Dr. Ketty has actually called me to see how a new medication is working out. Amazing in these times!

I have been a patient here for several years and have always been treated in an excellent manner…read more My doctor and his staff, and the office staff in general, are caring, very knowledgeable, and always seem to go above and beyond for me. So glad I found them!

If I could give 0 I would I'm so annoyed and havent even made it into the office the phone staff is…read morea joke I had her on mute and she thought she was on hold and was talking crap the entire time and she didnt even say her name or anything. Little to her knowledge I work in medical for United healthcare as well so I know quite well how the insurance works and she was giving me false information because it was close to closing time and I'm thinking she didn't want to schedule the appointment. It's disappointing you lost a patient because of your scheduling team hating their job...

I thought I'd give another update for Dr. T to let y'all know he continues to be the best doctor on…read morethe planet. In my eyes, he can do no wrong. He's been taking very good care of me for quite a number of years now. As I said before, you do not get a bedside manner better than Dr. T. He gets excellent reviews on all the physician and medical sites on the web, and well he should! The only thing i have seen people complain about is that sometimes, you may wait an hour to see him because he is running behind. I never complain and I don't care because when he comes in the room with me, I am all that matters to him. If he needs to sit in the room with me for 30-40 minutes, then he will do it. This is the reason he runs behind. He takes the time to listen to every question you have and he cares about your questions. He then takes the time to answer each and every question you ask and he makes sure you understand everything. Personally, I'd rather have a doctor who runs behind sometimes because he takes the time with his patient, rather than have a doctor who always runs behind and still only spends 5 minutes or less with you. Dr. T rarely has time to take a lunch and I hate to even think how late he leaves the office each evening. I actually just scolded him today and told him he was working himself into an early grave by doing that - he agreed! LOL But he cares about his patients, so he's going to continue putting in those kind of hours. It's also nice to have my doctor walk in and actually KNOW who I am! The man has jokes too, he quite often makes me laugh with some of his witty remarks! :D Scott is Dr. T's medical assistant and he is SO amazing! He is so kind and he'll get to know you also. You won't be just another number to him either. Best medical assistant Dr. T has ever had and the best darn medical assistant I've seen anywhere! Denise is the phlebotomist in this office. Yep, Dr. T has his own lab in the office. Makes things MUCH easier when he needs to check blood and urine! She's really good at what she does. I'm a really hard stick and she gets me the first time, every time, and it never hurts. Like everyone else, she knows me well too and even remembers exactly where my "good" veins are. She's been there as long as I've been seeing Dr. T since 2007. I can't think of the name of Dr. T's triage nurse to save my life right now, probably b/c I've only seen her maybe twice and have only had to talk to her on the phone a few times over the years. But, she too is wonderful. She's great at accessing whatever your problem is and gives wonderful advice! I'd also like to mention Susan, who works at the front desk at check-in and Fay, who you'll see before you leave the office to schedule your next appointment and who will call to confirm your appointments. They are both sweethearts and they both have been there for as long as I've been seeing Dr. T. I think it really says something that so many staff members have been with him for so long! There are a lot of other people who work in this practice that I really don't have much contact with, like some of the women who answer the phones. But I've always had a great experience with every staff member in this office. Zero complaints. I have to leave messages for Dr. T often because he keeps a close watch on my blood sugar readings. He always gets back with me asap! Before the remodel, the office was really nice, but now it is quite lovely. The waiting area is large, well decorated, and has really comfy chairs and couches. Everything is extremely clean! You'll also find free wifi here. Dr. T's office is in the Baptist Hospital Pavilion, so you'll be able to tap into the free wifi offered by the hospital. Bonus! I want to touch on the waiting thing again. Like I said, there have been times I've waited an hour or more to see Dr. T, but this generally only happens when I call in at 8am with an emergency and have to be worked into the already full schedule. It has happened several times with scheduled appointment, but not very often. The average wait time is approximately 30 minutes. But, there have even been times when I'm being called back before I can barely have time to take a seat in the waiting area. Dr. T is an internal medicine specialist, but that doesn't mean he can't be your general practitioner. In my humble opinion, it's always best to have an internist as your general practitioner anyway. To close, I'd just like to say again that Dr. T is wonderful and I promise you WILL NOT find a better doctor anywhere else!

Dr T is an awesome, compassionate, internist doctor who takes the time to listen to his patients…read more His medical assistant Connie is awesome, a caring personality!

Very knowledgeable and very friendly and always willing to listen to any questions. Never felt…read morerushed and takes the time to explain everything. I have enjoyed being her patient for years and don't intend to change.

She may be a great doctor but front-desk (first impression) is short and almost detached - I called…read moreto find out if they were taking new patients. Response: "No we are not". While that is technically a good response, a preceding "Unfortunately..." or "we are sorry but..." would go a long way to keeping Dr. Reed's reputation. I won't bet on me going there now even if they had openings. Civility, my dear, civility. If you're not happy doing what you are doing, feel free to do something else.

Everyone in her office has a very happy attitude. Dr. Amy…read morehas helped me so much. She has time to spend with us.

FINALLY, I have found a proactive Dr. Office that truly listens to their patients. Amy truly saved…read moremy life by sending me to get a repeat mammogram when the lump (breast cancer) I had was causing me more pain, after I had been misdiagnosed on the first mammogram. Amy and the other providers really listen and understand and don't judge, just treat. The front desk staff and MA's are wonderful as well. I won't go anywhere else, if I don't have to. Don't understand the low reviews. Patients who leave bad reviews, I feel, didn't get their way, well, the customer/patient isn't always right in healthcare. Try Seabreeze medical. Appointments are quick and easy and usually available to fit my schedule.

This Doctor's office used to be a favorite in town. Then my primary left to go to Mayo and with…read moreeach new Doctor, PA, nurse or receptionist the service and experience has decreased to the point where I now hate coming here and I am looking for a new Doctor, thinking of leaving Baptist all together. They order hundreds of dollars in tests without your approval, they try to double charge for wellness visits and the wait times are now running about a half hour. They don't apologize when they give wrong information and they treat you like they don't care. I am so disappointed in how down hill this office has gone because I used to recommend them a lot. Now I will NOT!

This is the worst office. You always have to wait your charts are never updated. Dr Roche doesn't…read morereview your chart prior to phone calls or visits. Definitely leaving after putting up with this for way too long.