An outstanding facility in all respects, boasting dedicated therapists who are expert in getting…read moretheir patients back to an independent life.

Great service and skills from all the staff here!…read more The place is clean and hand sanitizer is abundant. The staff up front check you in with no problem. They're so nice!!!! The equipment is not old and broken down, like the gym. I watch the employees sanitize between clients. The PT staff are knowledgeable about anatomy and physiology. The understanding of kinetics and the high level of the training these guys ( gals) have are amazing. They've helped me recover so fast and Safely! I am just so appreciative for all your help and work! I will definitely be referring my patients here for rehab needs.

I see Dr. Shearer and I can honestly say my health care has NEVER been this thorough. When you…read morecall, you get a real live human. They do blood work and all tests either here or at the hospital. top notch health care if you want answers. I had a few issues my old Dr just marked off as getting with age or nothing to worry about. While it was nothing to worry about, they actually got a diagnosis as to what it was and now I can take steps to avoid it getting any worse. Love the Dr's, love the staff and love this facility.

My mom who recently became ill with a relatively rare kind of heart and lung condition spent a week…read morehere being treated in the ICU and then PCU. As she is now in her 80's and in failing health it was imperative she receive the top care of healthcare professionals who specialize with what she has. There are only 3 doctors in the state who can treat her for what she has. Hence, Jacksonville is one of the medical facilities one is at and we were very pleased with the Mayo Clinic. The facility is top-notch, the campus is modern, clean, and the staff is terrific. Everyone we came in contact with were helpful and knowledgeable. The place is beautiful, art everywhere, places to sit and relax, history of the Mayo family and how it all came to be, photos, and information. This was all just in one part of it where we were, the ER and Davis Building. They also have quality places to eat and even a full Starbucks here. This is a state of the art hospital with world class physicians. Walking the corridors there an air of calm knowing you or your family member are being treated by the best.

Made an appointment for 5pm and checked in once I arrived; it took about an hour or so until I was…read moreseen. Breathing treatment, X-ray, medication and plan of action completed within the next 30 minutes. The doctor and staff were caring and accommodating. I would definitely come back again. My only gripe with the establishment is that many of the waiting room chairs have duct taped arm rests and damage.. it may be time to retire some of them.

The staff up front was welcoming, kind, and knowledgeable. The nurses were also kind and listened…read moreto me as I explained my symptoms. They were thorough and asked me multiple times if I had any questions. I walked in as a new patient at 12:20 and left around 1:00.

Type of care: urgent care arm puncture wound…read more Care quality: registration fairly easy. Saw someone within 39 minutes of arriving. Friendly, responsive. Office experience: they advised I go to the emergency room. At the emergency they laughed and couldn't understand why urgent care could not have explained how to clean with a wet/ dry dressing and antibiotics. My thoughts are that the experience and skill to handle these things is not at this location. Maybe coughs and sniffles. I'm going to ask for my money back as I had to pay an urgent care visit and an emergency room visit.

I made an apt for 10 and didn't get to a room till 11:15 am. After I sat down they started telling…read morepatients it'd be an hour or hour 20 minute wait even mentioned that the clinic in Middleburg seemed to have no wait. I'm like uhh would have been nice to know from the start. Spent maybe 3 minutes with me tops. Honestly didn't even check my nose, ears or throat. Just checked my breathing and asked for symptoms.

I've not had a reason to visit Baptist Beaches for a personal reason. I've been there to visit a…read morefriend and to take a family member there for their own injuries. While visiting my friend 5-ish years ago things didn't sit quite right with me. She was in the hospital for nearly a month with an excruciatingly painful kidney infection that just wouldn't heal quickly nor easily. To me, that seemed odd... but I'm not a doctor. She didn't seem to be getting what she needed to heal properly. Upon being discharged she sought other doctors for prolonged care. About two years ago, my mom fell and dislocated her shoulder. I took her to the emergency room at Baptist Beaches. Knowing she was in pain, she wasn't actually seen for any type of care (just checked in and places in a room for several hours before even meeting the ER doctor. While waiting she wasn't given anything for her pain, either.... Not even some ice to place on the shoulder. Once the doctor came him he was VERY short with her and spoke rather rudely, almost as if to childishly mock her because she, too, was being short and raising her voice. However, she was the one in pain! He even threatened to 'walk out of the room and not come back' after she told him that she didn't want morphine. She related it to another family member's death and it was an unpleasant trigger for her. He behaved quite immaturely as I waited for him to stomp his feet as he left the room. I literally had to be a referee for the two of them. To this day, my mom STILL cannot lift her arm much higher than where her elbow is. However, that is in part because she didn't go to physical therapy after her injury. A couple of months ago, I again had to take my mother to the ER immediately following a visit with her general practitioner. It was discovered that she had a blood lot in her leg. To this day, we don't know how big it is, if it's dissipated, where she's bleeding from, or exactly how serious it was. We DO know that this visit was much more palatable for her 5 day stay. The nurses were more polite and orderly in their interactions with her. They seemed to be knowledgeable and very thorough with their responsibilities and communications. In both cases, I'm grateful to have had an emergency room so close to her home!

The receptionist was great she was friendly, efficient and smiled a lot. The intake nurse was…read moreefficient, friendly and compassionate. I want to say commend Mesih he was so warm, friendly , compassionate and he checked on me every half hour. The ER was crazy busy. He is so patient.I would hire him if was a hospital admistrator.

The entire floor staff were very professional, caring, helpful and friendly. I stayed with my…read morehusband 11 days I was made comfortable and kept me informed at all times.

My new granddaughter was in here at the NICU 4th floor for 5 weeks In May 2023 Here's the Pros and…read moreCons of the stay: Pros: Nice ICU room with a pull out couch that the parents sleep on. Private bath was nice size. Huge TV and a smaller one to watch shows and videos. The nurses station was right out side the big front window for monitoring reasons and they were always very attentive and caring. ( had a Blind on it for privacy) They do have a common area for parents and guest with a micro wave and a few snack machines in the front of the floor. Only 2 can visit at a time in the back. Pros: No place to keep groceries, no refer. Parents have to go out and eat at the food areas which can be costly if staying for a while or they can go home if you live in the area which is not reasonable as who wants to leave your child for that reason. If they have a sibling they cant come back but only can sit out in common area which does not offer small children a play area. After the 5 weeks we were so relieved and thankful just to be able to take our new family member home. I would love to inform that this is a opportunity for a non profit organization who would love to help these family's living out of a room, taking care of their family while some are also trying to work while going through these awful situations. They have 5 floors of children who need extra care and I know there is the Ronald McDonald house that does great things but that is for out of area family's mostly. Thank you Baptist and Wolfson's for the excellent care we received. We pray for all the family's who have to go thru this process like we did.i hope you never have to leave a review but if you do thus is a great place to be.

This was kind of a good hospital but not for my 9-year-old child Gabriel. He was choking in pain…read morewhen the doctors put a tube in his nose and my son had lots and lots of diarrhea. My son did not like it here. This is a serious zero stars! My son is absolutely afraid of hospitals.

My father was admitted from Baptist Hospital for rehab treatment. The facility was almost never…read morecleaned. Care givers were never current on the needs on the patient. The directly lied about the improvement of his injury and forwarding test results request from his outside specialist doctor. Initially sold they provide a strong level of service that did not exist.

My mother was admitted to this center to be administered an antibiotic intravenously for 21 days…read more Her overall care was consistent and was administered medications as needed and directed. Meals were delivered according to nutrition needs, physical therapy was also well received by my mother. The negative experience lies in her discharge procedures as well as lack of communication with the Director of Nursing Angie and Case Manager Jenny. Her discharge required portable oxygen as well as set up for home oxygen she was released with neither and was lied to that we simply had to call and they will deliver it. It was confirmed by the company they never received the requests. She was prolonged a procedure for several days to remove a tic and was transported twice to a hospital to have it removed without confirmed scheduling resulting in her being left once and I had to Uber her back to Life Care. The D.O.N Angie and Case Manager Jenny never returned calls and once confronted released they were telephoning a number that was never given to Them upon intake from my mother, myself or St Vincent where she was prior to being released there. She was discharged without three vital life threatening medications causing her to miss doses and resulting her being in the hospital upon arrival. If you have any other options please choose them. We have filed a formal complaint with AHCA and our family attorney has admonished us to build a case and we are.