Good work when I needed it done at a fair price. I will call them again when the need arises.read more

Installed a garbage disposal very quickly. The young man was very polite and on time.read more

On Time, fixed toliet very happy with Service very quality product. ring her toilet receded and…read moreseal the toilet leaks from the flange and wax.

Quality, responsiveness , great communication . Work on weekends…read moreMichael, the owner is excellent at customer service!

It's easy to get a good review when everything goes well; however, when things go bad, it's nearly…read moreimpossible. I say "nearly impossible" because I am about to report one of those rare instances. I reported a problem with an A/C installation performed by Anthony four years earlier at my daughter's home, and immediately, Anthony stepped up and took full responsibility for fixing the error and all the resulting damage that occurred as a result. My most sincere appreciation and thanks to Steve and Kelly!

Previous business dealings. Extremely poor customer service!! Extremely high priced!read more

This your whole team did an excellent job for me for the water remediation in my basement/laundry…read moreroom. I forgot to write the install teams names but they were great; fast, efficient and friendly. Linda was friendly as was her replacement on Wednesday( I'm terrible at remembering names) when checking the moisture levels daily. Jess and Ben were very professional, thorough and friendly during the equipment pick up. Thank you for all your help. If I ever have an extreme problem again I will definitely give you ( Roto Rooter) a call. Have a great weekend!

Called because our toilet flapper needed adjustments to flush correctly. While they were here they…read moretried to upsell me the entire time. The guy cleared a sink to be nice and busted a hole in the plumbing. He then left to go buy parts. When he came back it took him over 2 hours to repair the damaged pipes. He then got to the toilet which was the original problem. Decided it couldnt be fixed with the parts he had. So we have a toilet not fixed. The total invoiced was 525.

on the 4th of July my AC stopped working!! Ross was amazing so kind and understanding the…read morechallenges I was having !! I had an outstanding experience with Dragonfly Heating Cooling and Plumbing From the initial phone call to the completion of the service, the entire team was professional, knowledgeable, and courteous. They arrived on time, thoroughly explained the issue and my options, and completed the work efficiently and with great attention to detail. What impressed me most was their honesty, expertise, and commitment to excellent customer service. They went above and beyond to ensure everything was working perfectly before they left. It's refreshing to work with a company that truly values its customers and takes pride in the quality of its work. I highly recommend Dragonfly Heating Cooling and plumbing to anyone looking for reliable, trustworthy, and exceptional HVAC service. I will definitely use them again for all of my heating and cooling needs!

Great service and competitive rates. Skille and efficient-/ they tend to show up early and finish…read morethe job quickly

Alas, the polar-geddon arrived, and I thought I was surely sunk, with frozen pipes here, and a…read morehusband in a land far, far away (okay 2 hours, but might as well been Hoth...wait, maybe THIS was Hoth?? BRRRR! Anyway....) I quickly turned to Yelp, and after seeing a few 5 star reviews, including 2 by people I know (that's why Yelp works, y'all!) and trust, I gave him a call late yesterday afternoon. He was awesome and also tried to help me resolve the issue on my own. I gave it a try, and before I could cry this morning at my complete and utter fail, he called bright and early to see if I needed him to come over! :) ROCK ON! He was here right on time, took his boots off (no booties, just socks!) to keep our floors clean, super friendly and had my stubborn frozen pipes thawed and the problem identified and solved in under an hour! As if that wasn't awesome enough....COME ON DOWN! The PRICE was RIGHT! (yeah, that's right, it's Bob Barker time). Bob Fickel is just plain awesome, and his assistant Blake was pretty nice too. Bob's my favorite plumber, even over James Denton (don't ask, or else I'll tell you). (Not to mention, it turns out that I know his niece in a galaxy far far away (western Kansas) but I didn't realize that until he was on his way out. Small town for the WIN!!) Yeah, I did just reference Star Wars and a game show in the same review. You're welcome. PS: This is the perfect review for my 300th review on Yelpdom!! PPS: The one-star review? Take it with one grain of salt.

Bob is my hero. Seriously, he reminds me of my dad. He's probably the most honest, reasonable…read moreplumber/handyman/service provider I've ever worked with. I'm assuming part of the reason he can offer such affordable rates is because he's a little old school - no website, he doesn't "do email" or take credit cards. But you can call him on a Sunday, and if he's available, he'll come right out. No after hours or emergency fees like most companies charge. My house in Roeland Park has renters, so before I found Bob - thanks to Yelp!! - it was a challenge fixing any plumbing issues from Denver. Other plumbing companies charged me $125 just to "look at the problem". It was ridiculous. Bob will only do the work that's necessary and even throws in great advice or tools to help you maintain your house. (I have tree roots that get in the pipes, so Bob just gave my renters some liquid to pour down the drain every quarter and kill the tree roots). I can't say enough good things about Bob. His business can't handle major plumbing issues, but if he can't fix the problem, he will refer you to someone who will fix the problem - for 1/2 the price (or less) of every other KC company I've contacted. He is fantastic!! If you need a plumber, save yourself some time and money, and call Bob.

Spoke to Rachel, who wasn't very friendly on the phone, but scheduled an appointment anyway. They…read moredid not show up at scheduled appointment time, nor did they respond when I tried to inquire about status of appointment. Rude and unprofessional.

Our water heater went out and we needed to get a new one installed ASAP! I contacted several…read morecompanies and I would've had to wait 3 days before service was available. I contacted Plumbline and they came out the next morning at 9AM. It only took a few hours. Very good people and they saved me around a $1000! I won't be going anywhere else for my plumbing needs in the future.

Stay away from Scott Handyman. Instead of fixing the problem, they made it worse and didn't honor…read moretheir warranty. I advise everyone to have a camera to take pictures before and after in places you can't see. I contacted Scott Handyman and explained the exact problem with the kitchen hood - the connection from the hood to the outer connection had come loose. I sent a picture (picture #1) showing the problem and asked if they could fix it, and the lady from Scott Handyman said yes. The technician who came said he could fix it. When I got home, the problem still existed (picture #2). The lady said she would send another technician and explained that if something arose after the job was finished, I just needed to call them and they would take care of it under the warranty. However, when the second technician came, my son told him he was damaging the wood trim and backsplash, but the technician didn't care. After he left, I tested the fan and found that air was blowing downwards. Pictures (picture #3) and a video show the piece installed was ripped and air was leaking. I contacted Scott Handyman multiple times with pictures and videos, but they didn't answer. Finally, I texted them that I would take them to court if they didn't honor their warranty. The lady responded, saying I should hire an HVAC technician and they wouldn't fix it. Too bad I cant post any pictures here nether a video. However, you can see the pictures on Google reviews.

I hired Scott's team for a faucet repair. 10 minutes to evaluate and 5 minutes to fix. Excellent…read morework by his man Colton. Only downside was $189 for that 15 minutes. I guess it is true, you get what you pay for. I will call upon them again in the future. P.S. I've never hired anybody for anything who makes less money than me.

In the past it was all good with excellent techs...but now they contact us every week to schedule…read moremaintenance service, then tell us it was already done....then text us to schedule service, then tell us it's already done ..then email...etc etc etc and the WON'T STOP. And the techs are getting sketchier. I'm assuming it's all 'AI' now. That or the people are just not able to figure the system out. On to the next provider!!

Update from a 1 star review: agreed to a resolution, waiting on execution, satisfied with the…read moreprogress thus far. Thank you, Hamilton

Just the best people ever. Ashley got the tech out to us within 45 minutes of our call late on a…read moreFriday afternoon. The whole difficult situation was handled perfectly and professionally at the agreed upon price (which was more than fair, by the way, and better than any of their competitors that we called). There were no problems, no upsell and nonsense. Just came, did what they were there for in the most friendly, professional way possible, and went on their way. Wouldn't ask for a single thing to be different.

Aaron's technician, Robert, did a great job. I am satisfied with the work done. Thanks.read more