We were very impressed with Alex. He was professional and informative. He did the job and kept us apprised step by step. We are very happy with our new water heater. He signed us up for heating and cooling maintenance at a very good price. On a personal level, Alex was very nice and will always be welcome in our house. read more

Justin Reed has been our go to HVAC Tech for a while now. I cannot recommend anyone else but him! he goes above and beyond what most other techs are willing to do. read more

Be warned: they charge $99.95 just for showing up, even when the result is "no trouble found" after a 5-10 minute visit. Most customers agree to the fee believing there's a real problem. I spent 20 years in a service department, and we charged a modest travel fee when nothing was wrong--this builds trust and repeat business. Unfortunately, this company doesn't seem to value that. With plenty of competition out there, I won't be using them again. read more

Appointment was scheduled for morning. no one showed. After calling, the AI call tree said I would get call back within 15 min. Never happened. At 5:02pm. a technician showed up. The technician was great doing the work and explained things as he went about checking the system. Kudos to the technician. The dispatch system needs some work. I don't carry my phone all the time. when you get 5 min to respond to keep appt or being rescheduled doesn't work read more

I have a plan and use this company regularly for a couple years now. They are honest and do good work. That's all I want.

I really like Lees Summit Heating and Cooling because they are prompt, dependable and honest. They are not pushy, which is a huge plus!!!

Trevin came out today and serviced our heating system. He was quick an efficient, he even drove out to purchase a rubber piece for water to discharge on our humidifier. I highly recommend Lees Summit Heating and Cooling to service your furnace and air conditioner! read more

Big decision choosing HVAC replacement. Start to finish, I've been very satisfied with the process: from bid, to install, to adjustments. So far, so good. It's a new system so one could/should expect a few hic-ups. I must say, the employees have been remarkable, willing to go the extra mile to make sure things are working correctly. From initial evaluation and follow-up (Joe Crowley) to bid (Dylan Heberling), to install (Devante Trotter and Travis Miller) to service (Justin Reed). These men are a special group. Whoever did the hiring brought their A-game. There may be some minor bumps in the road, adjustments, etc.; however, I am confident I have a management and service team that will make things right. And that makes all the difference in the world. To Devante, thank you for your sincere efforts and genuine attention to your customer. To Dylan, thank you for your diligence, respect, and TRUST most of all. read more

We called at 7:30 this morning requesting service for our geothermal heating system. The answering service confirmed that they service geothermal systems and would have a tech out between 8-9 am. By 10 am no one had showed. I called an was informed we were next on the list, the job prior was taken longer than expected. We then received a call from dispatch saying the tech would be here within 30 minutes. It's now 10:30. We were finally able to speak with the tech who told us they do NOT service geothermal systems and they are sorry. Complete waste of our time and the company cannot offer a referral to another hvac provider. Now here we are on a Saturday in January with no heat and hours of wasted time. read more

Jonathan can out to replace the valves for our Humidifier lines. During the visit, he notice are water heaters will need replacement in a couple years. Informed me of new regulations that will be enacted in 2030 for gas water heaters. The information will help me plan my future hot water heater replacement. Job was done quickly application better from the original install. read more

The installer charged us $2300 to install a 40-gallon water heater and said he couldn't give us an itemized listing for parts and labor. I called but couldn't get the manager on the phone. I'm pretty sure we just got ripped off. Better Business Bureau, here we come. read more

I wanted to replace the bathroom faucets in my home. Alex Sackuvich came out to my home for the initial estimate and was very pleasant and professional. He then returned to complete the job. His attention to detail and work ethic was outstanding. He did what he said he was going to do and answered all of my questions completely. read more

I have dealt with both Jacob K and Joe C and both were very professional and helpful in the issues I was having with my air conditioner issues . They explained all of the issues and solutions in my circumstance. The service and speed in rectifying these issues I have been completely impressed with and would definitely recommend this company . I am also pleased to be on their maintenance plan which pays for itself and keeps up with the equipment in my house ! I am very happy I heard of this company and gave them a call ! read more

I can't say enough good things about this company. The technicians are polite and knowledgeable. They are honest and are able to quickly resolve any problems we have had and they stand behind their work. read more

I had recently repaired a leak in my vanity faucet by replacing the stems. This information was relayed to LS H&C person who came out for routine check of plumbing. This is a complimentary service since purchasing a furnance-a/c package from them in September, 2021 in the amount of $9600.00 After replacing the stems myself and not experiencing anymore leakage, I was surprised to hear the drip, drip again. I could've repaired again myself but wasn't inclined to do so because of back pain which is constant. I called LS H&C since their inspection technicians were so nice and efficient. I was told couldn't have someone to my house for a few days. So, I decided to do another repair myself. I purchased the stem replacement kit from Ace Hardware for $9.99 and was preparing to tackle the job myself when I received a call from LSH&C stating the technician who previously conducted the complimentary inspection previously was in the vicinity and would be by for the repair call. I had already turned off the water at the main valve, removed the handle screw and handle, unscrewed and removed bonnet but hadn't removed stem as yet. Before I could do anything else the technician, Dalton Perry was at the door.. He continued by removing the stem and accompanying seat (rubber washer) and spring. He determined the seat was damaged and replaced with that in the replacement kit I had purchased. The time to complete the repair I had started was approximately 20 minutes. I was charged $182.50 for a repair requiring less than 30 minutes using a part I had purchased. If there is ever a next time, I'll endure the pain and completely repair myself. I'm a senior on a fixed income so could have used that $182.50. Their service charge would have been around $90.00...think that could have covered 20 minutes of time and a fraction of the cost of gasoline. How do you spell "O-v-e-r-c-h-a-r-g-e????? read more

I cannot say enough good things about Lees Summit Heating and Cooling. We wanted to zone our house for AC/heat and right from the beginning, Matthew told us it was going to be a challenge but they were willing to do it and do it right. Well, he was right, it was a challenge, but through it all, Matthew and his team were amazing! Professional, courteous, and hard-working, they were up in our attic on 100+ degree days until the job was done. Never a complaint and always a smile, I would recommend this company for any job big or small. I am telling all of my friends and family to call Lees Summit Heating and Cooling from now on! read more

Ac went out around 5:30 pm Thursday, june 28th 2018, you might remember the heat. I called Friday morning and they could get out that day between "late morning , early afternoon". Around 3 pm ls heating and cooling arrives. Short version, my compressor is bad, need new unit. Charged 179.00$. Provided estimate to replace at 7k plus. Following Monday another company came and repaired my ac unit for 179.$ read more