Linda has been my phlebotomist every time I've come for the last couple of years, and she is always…read moreso kind and professional, and she is a pro at finding a vein. Plus, the draw never hurts! The front desk is always great too. Zaina was super helpful today. I used to come here and didn't enjoy waiting, so the fact that they now are appointment only makes it SO easy! I love how efficient it is now! And the results are SO fast! I got my results this time in less than 24 hours! I've had to get regular labs my entire life, and I am so happy that I've found a place that turns what used to be a slog into an actually enjoyable experience! Who knew lab work could actually be pleasant?

This is only for the LabCorp on Valencia Rd. The employees are so slow that if you're a walk in,…read moreexpect a 2 hour wait. To make an appointment that would be 2 months out. The place is dirty (not very sanitary) for a place that takes blood samples. Not enough seating for elders that walk in. I do not recommend this place. I was a walk in at Sonora quest right around the corner and was out of there in 30 minutes.

Love this location!! I have very thin veins and usually require multiple tries to even get a slow…read moredrip of blood. BOTH times I have been to this location, they have been able to draw blood on the first try! They are skilled, quick, professional, and I definitely won't be going to any other location for bloodwork. Thank you Edit: My most recent visit here, the phlebotomist seemed rushed (though I was the only one, and she herself said my veins were thin). She did not check both arms before immediately fishing around in my right arm. On her second try in my left arm, she again did not feel for longer than five seconds, so of course it took a while before she discovered a vein. Four stars because I think I just got the newer, less experienced phlebotomist this time around.

This place was quick and easy. Took me a little bit to realize that it was inside the Safeway. I…read morewould give it 5 stars but there was only one person working doing EVERYTHING (running front desk and drawing blood, etc). I definitely recommend coming here if you need to get blood drawn. They're quick and you hardly feel anything

So I have to start off with a disclaimer. I went here om a Saturday and am not sure if it was just…read morethe time but I feel I may have gotten lucky. I had to do a drug test for my school, and everytime I do these it takes forever. This location is om prince and 1st and when I walked in it was dead. I was the only person. I signed in, gave her my paperwork and was in and out in 15 minutes. Literally every other place I have done drug screenings have taken at the minimum an hour. So maybe go here on Saturday around 12-1...and it will be just as easy. Not to bash them but it seems to good to be true!!! Hahahahaha

I would not recommend this place during COVID-19. Absolutely no adherence to safety rules in place…read more Five people in the waiting room with one unmasked. I waited 15 minutes and left. First time during the pandemic I have felt unsafe.

When Dante wrote The Purgatorio he failed to include a section about this Sonora Quest location,…read morebut surely he intended to add it to later editions. You will be greeted by a room full of people, a closed reception window (opaque with lowered blast-shield), and a greasy iPad on a wobbling stand. You can enter your name and it will appear on a large, wall-mounted TV. Your name will sit there, unmoving, for hours, just like all the people in the waiting room. You will wait for so long that you can see gravity working on the people, crushing them into puddles of despair--despair so deep that smartphones cannot save them. Sometimes new people will arrive in the the waiting room, add their finger-grease to the iPad, and their names will appear in front of yours. They made appointments, and even the appointments are massively delayed. You will wait longer. Perhaps until tomorrow. A sad old woman paws at the closed door to the lab, saying that she forgot her car keys inside during her appointment. Nobody inside hears her and she knocks and scrabbles for ten minutes before the door opens, coincidentally, to finally admit someone. The old woman and the patient enter, tearfully overjoyed. Their suffering shall finally end. For those in the waiting room, another hour.

I always love coming here for routine labs and urine tests as they make scheduling online easy and…read moreare usually on time/friendly However this time the " lead gal" ( self described) was a bit testy and prickly trying to say I didn't have an order and she'd talk to the other gals. short cut to she was wrong but never apologized and quickly brushed off my address ( I'm from another state) I give folks grace as maybe she was having a bad day but the results come back fast and I truly like this place

Lucy was my phlebotomist and she did an excellent job! My test is not standard, and looks different…read moreonce it is brought up on the computer, but she knew what to look for and found it without needing anyone. This is rare as I've had the test over 40 times and have never had someone find it as quickly! The office was clean and the check-in was easy. I will definitely be back!

I had a scheduled blood draw today at 8:15 am. Didn't get in for a half hour after my scheduled…read moretime. This tells me either the phlebotomists are too slow or the appointments are scheduled too close together. How can you be 1/2 hour behind at 8:15 when you only start taking appointments at 7:30? The entire waiting room was full and apparently they were taking in walkins ahead of appointments. My wife had a blood draw by Ramon and ended up with a huge ugly bruise on her arm and internal bleeding around the draw site. He apparently went through the vein and caused internal bleeding. The guy has no personality and apparently no skills.

Very quick process, no wait time midday on a Tuesday. The staff very knowledgeable and friendly…read moreabout the process and results.

I'm back for my self pay blood work. This time TST, dhea,…read more Egfr (kidney) If I wait 6 months for my physical it will be included. I just like to know @ mid year in case I can make adjustments. Paper reports in 3 days. I m early , waiting on the door.

First time here and it was the best blood drawing experience I have ever had. I was in and out so…read morefast I didn't even have time to take pics. I EASILY made an appointment online. Checked in via my phone (you can also use a QR code they send you at either of the 2 kiosks inside). Brought my orders from the Dr which they asked to see and was called in before my appointment time because I came early. I always fight with the phlebotomists. I need a butterfly needle in my hand. End of story. This lovely lady didn't even question it. Easy peasy. In and out. She used my hand, the blood flowed and now I won't be fearful next time I have to come here.

I made an appointment for 8 AM. Glad I did. Check-in was easy at the kiosk got called back very…read morequickly to submit paperwork, payment and just a few minutes later was called back for the appointment. The person taking my paperwork was very welcoming and I loved that they had a rainbow pin, identifying themselves as safe that made me feel very welcome. The lab technician phlebotomist also made me feel welcome and safe. She was friendly and told me everything she was doing a great stick!

Visiting ACP testing center during mid December covid 2020 I'm frantically greeted outside by a…read morefrantic employee looks like back to the future ? He's rushing out door towards me Asking if I am or was sick? Yes I was in the hospital is that considered sick ? Once allowed inside Im given papers stating the high cost of service making clear I'm responsible to pay big bucks for services & if I damage equipment ? Con I called before scheduling appointment and asked is this service covered by my insurance ? Told yes but on arrival told by same person on phone they don't know if covers by insurance very vague response con ? Unassuming lack of confidence? Upon agreeing to expensive service with no assurance covers by insurance asked do I want to stand outside for 15-20 min to be briefed on testing ? or who inside ? With strangers closely coming and going in same space I asked how big is the room ? " a little bigger than a coat closet I was told?" Ok reluctantly went to a large very large room obviously they don't want to be there with patients! Con Lastly look at all the cute holiday decorations over the top" comfortable in their own space having holiday spirit yet no tome to confirm my insurance coverage & cost & not wanting to professionally advise me in their " coat closet sized room" " again was not but large Please consider any and all options? Thank you for your service" I understand it's historically challenging times during pandemic & more , but couldn't you be a little more professional and patient friendly? To reconsider ? " hindsight is 2020"

On March 16th I had a CT Scan done at Az Community Services. On March 23rd I was laid off from my…read morejob due to the Coronavirus.I am not receiving unemployment. On April 6th I received the bill for the scan, I owe $459.94 I called the billing office and asked if there was some way they could help me with the amount or with paying my bill, they informed me that they gave Blue Cross a discount so they could not help me. They told me that if I don't pay the entire amount by the due date they will charge me 1% interest on the balance and will turn me over to a collection agency. Is this how a person who is already dealing with a bad situation should be treated. I will never go to them again for any services. Mel