I'm amazed that folks have had such negative experiences here…read more The cashier I've dealt with has always been friendly. I pay with cash so I get the double benefit of cheaper gas and no risk of credit card theft. The lines are always short. And most important of all ........ they offer Costco prices without the Costco wait.

This place is terrible don't ever pump gas here! I went to pump with half a tank and got charged…read more43$ and the pump started overflowing and start spilling all over the floor! Went the next day to speak to the manager Maribel and she was no help telling me I was lying about how much gas I had in my tank before pumping ! I was suppose to only get charge 20$ and some change for half a tank and ended up paying for a full tank, did not get a refund she looked at the camareras and even saw all the spill on the floor and still came back saying that it was impossible I had only half a tank ridiculous never go here !!!! If I can give no stars I would

Quick and easy service The value is great compared to…read moresurrounding gas stations. Great customer service

My mom loves coming here for gas, it's never busy. This gas station also serves as a U-Haul rental.read more

This car wash is outdated and needs an upgrade. The machine…read moredoesn't take card or coins, so be prepared with the exact change in bills. It's old and run down but it's the only touchless car wash near me. Probably won't come back until it's upgraded... the car wash literally sounds like it's gonna break down at any time...

My boyfriend ran out of gas a few days ago in a neighborhood he was unfamiliar with. On top of that…read morehe was driving my car and he forgot his wallet at home. My GPS let him know that there was a Chevron, which I assumed would take Apple Pay so I told him to go there. My boyfriend unfortunately had never actually used Apple Pay so when he went inside he asked the teller if they accepted it to which he replied "yes". Then my boyfriend followed up with "great, how do I do it?" To which the teller replied "USE YOUR PHONE". When my boyfriend replied with "I've never done it before" the teller just sort of shrugged. There was someone in line behind my BF so he got out of his way and went outside to try and figure out how to use Apple Pay. Then when he thought maybe he had it he went back inside, went to the counter and waited for the same clerk to turn around.... which he did not. Then my boyfriend said "ok so can I get $20 on pump #1?" No response. He repeated himself... nothing. He tried to get his attention again. NOTHING!! The clerk for whatever insane reason literally would not turn around?!!! My boyfriend gave up and went outside again. Luckily there was a lady in scrubs on pump #2 who saw what was going on and she came over and offered up her credit card so he could get gas. She didn't even care how much as long as he had enough to get where he needed to go but he insisted on stopping at $5. So to that beautiful human I want to say thank you because my boyfriend was literally almost in shock after how that freak of a clerk treated him. Again, thank you. Now to that bald headed clerk who was working on April 8 at 2pm, you are pathetic and I hope your boss reads this review. I don't know what your "deal" is. I don't know if it's because you didn't understand my English speaking boyfriend (he said the clerk had a heavy Spanish accent) or if you are deaf, ignorant, rude or maybe you didn't like the way my man looked (long hair, white, dressed like a musician..... BECAUSE HE IS ONE). Obviously he will never stop here to fill his own Denali WHICH he would have since it's on the way to the recording studio he has been driving to in Alta Dena on a daily basis.

This for sure is the cheapest gas station ( even with new gas tax) in Sylmar that takes credit…read morecards the other ones only take cash and debit cards. I personally use American Express for everything to earn points. I usually get 2X's the points at gas stations but because this is affiliated with a supermarket it doesn't qualify. This place is usually packed after 7:00 am. This place is always clean and pumps are all new so no problems. You can even buy red bulls, chips, soda etc. and expect to pay supermarket prices not those inflated gas station prices so that is a good thing. I don't shop at food 4 less market, but if you do, they do give a discount if you use their rewards card. This gas station is also open 24 hours. This station has free water/ air for your vehicle as well.

Very very rude. Machine wasn't working and the worker kept rolling his eyes and talking with a lot…read moreof attitude. He was really rude.

(Filled-Up 07/23/26 TH @ 2:00pm): I huffed and puffed in sweltering heat on local streets to get to…read morethis station for some cost-saving gas prices! Pacoima's Costco Gasoline station location was a revelation to me since I was rarely in the northeast section of the San Fernando Valley. However, I was dropping my brother off who was getting some work done on his car (how he found something out here I had no idea!), and I needed some gas to get back home. On average, Costco's gas prices were usually about $0.20/gallon cheaper than the going rate everywhere else, and I was always about value. However, this particular location was somewhat visible off the nearest freeway (e.g. 118) and somewhat difficult to get to once you exited the freeway. In this particular case, I simply took local side streets which was easier than getting on the freeway. How would this location compare with others within the chain I've dealt with and in the area!? PURCHASE(S) 87 Unleaded Gas ($69.00): I was at the 2-bar marker and felt it was better to be safe than sorry. Although the place was relatively busy, I carefully pulled into a pump lane and fueled up once it was my turn. After 13.022 gallons of gas at $5.299/gallon, my CRV was full and ready to go. SERVICE Unless there was something wrong with the pump you were at, the machine was out of receipt paper, or your Costco membership card wasn't working, it was all self-service. Thankfully, my pump flowed at a good pace. I didn't happen to see any employees milling around for any customer support like other locations. Otherwise... all was good. PARKING (N/A) None specifically for the gas station. However, there were plenty of spots that surrounded the station and plenty more as you drove away and headed towards the actual Costco store or other anchor businesses where they had a massive private lot - 'nuff said. ATMOSPHERE, DÉCOR, AMBIENCE Located within the Plaza Pacoima Outdoor Shopping Center that featured Best Buy, Costco (obviously), Jamba Juice, Lowe's, Panda Express, Subway, and Wells Fargo Bank off of W. Paxton St., this was a large gas station with fairly wide one-way aisles all with long lanes that allowed you to maneuver and navigate by cars as you pulled into a pump. It had a total of 28 pump stations (8 gas lanes with 4 double-sided pump columns with 6 and 8 pumps each, respectively). However, no soapy suds, squeaky squeegees, paper towels, and air or water stations - just like all other Costco gas stations I've been to. But, there were places to dump any trash you had. The pump stations were completely covered from the elements unless a hurricane or tornado headed towards you. There appeared to be only one way to enter the queuing area which alleviated any confusion, congestion, or traffic jams that potentially spilled into the surrounding parking spaces, and only one exit. There was plenty of natural lighting during the day while soul-sucking fluorescent lighting filled in the rest during the evening. There were no TVs or background music. ATTIRE Totally casual, so I would normally be in a t-shirt, boardshorts, and flip-flops. OVERALL Costco Gasoline Pacoima's location satisfied my particular need, but I wouldn't necessarily go out of my way to come here. There was potential for snaking traffic as you tried to get to this place and wasn't visible from the main street. This location appeared to share the same daily extended hours (e.g. MO-FR 5:30am - 10:00pm, SA 6:00am - 8:30pm, SU 6:00am - 7:30pm) I've seen at others which was great for commuters. I found very good value based on the prices, service, and experience noted above (TOTAL paid experience was around $69.00 BEFORE any discounts and/or tip). And, Costco only accepted VISA credit cards and not mine of choice...AMEX! 4.0 STARS

This Costco has everything you'd expect from a Costco, plus a gas station, making it a convenient…read moreone-stop shop. The parking lot is huge, so finding a spot is usually easy, and there are several other stores in the shopping center if you need to run additional errands. The warehouse is well-stocked, the staff is efficient, and checkout is generally smooth. Whether you're shopping for groceries, household items, electronics, or grabbing gas, it's hard to beat the convenience and value. No complaints here, Costco consistently delivers, and this location is no exception.

a little on the busy side. But over all it is a clean Gas…read morestation. The price is good.

Horrible and rude the gentleman at the cashier. I am not from the area so we stopped for quick…read morebathroom break on Sunday afternoon and some waters. The man was absolutely rude for no reason and me and my girls feel guilty for even using the restroom.

This gas station should be ashamed of themselves. I just spent $3.25 for a regular sized soda!!…read more And they charge this price with a smile, unreal. Their prices are absolutely taking advantage of the disadvantage, the neighborhood is not Beverly Hills.

The only arco that charges you credit card pricing when you pay with a debit card by entering your…read morepin. Scammers.

Worst customer service ever! Every time I come here the cashiers are so rude!!!! Also, I asked for…read morean ice cream and the girl didn't put on gloves or wash her hands!!

Two words: False Advertisement…read more Today on July 8 of 2024 I pulled into the gas station to fuel up and as I was going to place my car on park at one of the pumps I noticed a sign that said $.20 off per gallon with a purchase of a car wash.(No other words or verbiage at the bottom). That sign is about 5 feet from the car wash Entrance, so I proceeded to pull in and purchase a wash. After the car wash, I enter the building to show my receipt that I had just purchased and completed a car wash and that I wanted the $.20 off per gallon as a stated. Edna Told me that I had to purchase the car wash and the fuel at the same time at the counter with a live rep. I told her that the sign that I had read, didn't mention anything about going into the counter . Her response was "I've worked here for nine years, and I know what every sign says". Please keep In mind that I was explaining all this, but with a smile on my face as a regular paying confused customer. I said if you like, I can go take a picture of the sign that I saw and she said no need because I can't do anything as you already did the car wash. I still went out and took a picture to show her (wish I can place a pic here for reference of the false Advertisement). After I showed her the picture, she told me that's not the sign that I should be reading and instead I should try to fuel up and the pump would tell me that I want $.20 off per gallon that I would have to go inside. I said I understand what you're telling me that I should go to the counter first or else I would have done so. I told her is there anyway you can speak to your managers so they can help us with this. She told me that I would just be wasting their time but that she would go and check. After about 15 minutes of going back-and-forth with her, she told me that her management team told her to do it as a one time. This was after her telling me that she couldn't do anything on her end because the system wouldn't allow her to. But so easily after the management call, she was able to give me the discount as I should have gotten from the beginning. What started off as a great experience ended up with such a bad customer service experience and it made me feel lied to. I feel sorry for other customers that have been turned away from their discounts when purchasing the wash at the actual entrance and being turned down at the discount. Hence, false advertisement. Please purchase your fuel and any other items at other gas stations Save yourself a headache.

Rude customer service. Just avoid having to go inside…read more Pump ur gas and leave Seems kinda sketchy

These guys are rude as hell. I went there to get E85 gas and got confused first by the location of…read morethe E85 pumps which is kinda hard, and then on the pump handle it says 100 high octane. So I'm a little confused about the gas grade because it's saying 2 entirely different things. So I go inside to ask which pump is E85 and he's being totally rude when I tell him it says 100 octane not E85, he looks at me like I'm an idiot and when I ask him why it saying 2 different things, he didn't care or understand. How are you not going to know it says 2 different things unless you're completely clueless and lack the ability to count or know what numbers are. The place is a circus and the clowns are in charge. Avoid the frustration and go somewhere else. They suck!