Pump handle had no tension at all - couldn't get it to work. Attendant was an asshole.read more

Honestly if I could give this business no stars for a review I would. But unfortunately you have to…read moreselect at least one star... Yesterday on June 2, 2018 I took my car in to get the oil changed. The new guy Dillion put my info into the computer, printed off my invoice before him and Lisa started working on my car. I look at the invoice realizing that it's really cheap for synthetic oil so I went to ask Dillion if they were putting synthetic oil in my car and he says no, does it take synthetic? I say yes it does as he questions me more thinking I have no idea what I'm talking about I then call my boyfriend to double check everything and sure enough it's suppose to have synthetic oil, he re prints the invoice and gives me a new one and we go on with the oil change. I could hear Lisa under my car talking to Dillion about a part and something about calling O'Reilly auto parts, no call was ever made nor did they go to get the new part. Not long after Lisa comes up from the pit from changing my oil and gives me a bolt saying here I changed your bolt to your oil pan this one is almost stripped-hang onto it. ( assuming she stripped the bolt while she was changing oil because the last place that I regularly go to never has said anything about it before) Not thinking and needing to get where I need to be I put the bolt in my car door and leave. Today June 3, 2018 I get home my car is gone and I'm driving the truck and there's a huge puddle of oil in my driveway where my car had been parked from 3am till about 8:30am, we have now drove my car at least 500 miles since yesterday after getting the oil changed (Sedro Woolley, wa to Elma, wa and back and then Sedro Woolley, wa to Snohomish, wa and back) I then call and talk to Dillion (store manager and not the same Dillion that was working on my car yesterday) and tell him what's going on he says he will try to figure something out. In the meantime my boyfriend climbs under my car and it looks like they forced a different sized bolt onto the oil pan and put glue on it as well! I then call the store back to tell him and he informs me that he's the only one there and what do I want him to do about it? At this point I'm even more irritated and I asked for the store managers (owner) number and so I can call him to let him know. Sung the owner tells me to bring my car in tomorrow morning which I can not do because I have to go to work... my boyfriend ended up getting back to town from Snohomish before they closed so he took the car in to show them what was going on, I met him there. The manager of the xpress lube said "you bet she screwed it up, there was oil all over the underneath of your car. he had called her to come into the store before we were there so he could talk to her while she was off work-she lied to him said she didn't work on the car that it was the other guy which was a complete lie, the xpress lube manager told me she is suppose to be working the computer since she can't see anything. Well she was the one under my car the whole time! The xpress lube manager Dillion said the bolt didn't need changed not sure why she changed it, then we went into the gas station to get a refund and the cashier called the owner Sung to make sure. he didn't want to refund me my money. I then went outside and called him to let him know that my car could've been very well screwed up if this wasn't noticed that he could refund me my money cause at this point it was his cheapest route to go ($55 and some change and he didn't want to) finally Dillion the xpress manager got on the phone with him and talked to him telling him there was oil all over the underneath of my car and that Lisa screwed up it! Needless to say Lisa is a liar, shouldn't have worked on my car when she clearly doesn't know what she's doing and i wanted to warn others of this before they have something happen to their car and these crooks try to get out of fixing it! I wanted to say thank you to Dillion for making things right from his coworkers that screwed everything up and for the store owner for being a complete jerk and not wanting to deal with what his workers had did! I will never return to these gas station or oil changing place again! And hope others pay close attention to what is going on if they go there. I will be contacting my lawyer tomorrow so there is documentation of what happened in case my oil pan or anything is messed up that wasn't noticed yet.

This crew is quick, fair, and very knowledgeable. This business is wonderful and suggest them to…read moreanyone.

FULL SERVICE: COME IN, FUEL-UP, WINDOWS WASHED, PAY, AND YOU'RE OUT...ALL WITHOUT LEAVING YOUR CAR!…read more This gas station has great quality fuel for the same price anywhere else, yet they'll pump your gas for free (if you'd like OR you can self pump like anywhere in Wash). The stalls for gas are few but it's perfectly situated for a zip in, fuel-up, zip out kind of place. Also there's no real odd angles to pull into or out of so it's perfect for people with disabilities, especially since they full-service equally to all regardless. I find myself returning here to help support small town, quaint, local fuel and repair shops like this one to keep open because they're often going under to become huge fuel-farms. You should too!

Carl saved us. He was careful with the car, knew what to do with my car, and friendly. Car died on…read moreI-5. Called Carl on a busy Sunday -- he came out, loaded onto the flatbed, and brought us to where we needed to go. Call Carl's Towing if you're ever stuck.

Carls Towing came today to help move my car with transmission problems. They showed up before ETA…read more He was very kind and professional. I wanted to give him a tip, but he wouldn't accept one. This was a very nice experience with a local business

These guys got me out of a bind real quick. Quick arrival, took great care of my bike, and got me…read morewhere I needed to be. If you can avoid being stuck on the I405 median at peek hour do so, if not call Mohammed and he'll get you out

Our battery died and we were stuck on the side of the road with a trailer and kids anxiously…read morewaiting inside. I had called AAA but they were taking forever. A driver from Road Recovery happened by and saw my hood open and stopped to help. It was very kind of him to offer assistance and shows me that this company hires people with integrity and values. That means a lot and I am very grateful!