Corona Del Mar branch rating is low due to poor customer service…read more #1. when I was assigned an associate to help me in opening an account he never introduced himself , he sat down and began the process (he did have a badge with his name). He was not personable did not look me in the eye. Until I finally began some kind of friendly conversation with him...Using his name I read on the badge. I have had good training in my life, evidently he has not. #2 You can forget calling....hard to get ahold of anyone. #3. I have cancelled my account, I will go to a bank where my Patronage is appreciated.

The Lake Forest Branch, Genie which Helped me open my account many years ago is a Wonderful young…read morelady, Always there to Help me with my banking concerns.............

Loyalty Funding has really served me well. Financial agent, Dora Jover assisted and literally…read morewalked with me through the whole process. Not only has Dora helped me with one refi, she went out of her way to contact me when the interest rates lowered and we just got through another even lower refinance! I recommend Dora Jover to anyone! She is fabulous!

Great experience with Pacific Shoreline Funding. Andrew was an incredible help with our home…read morerefinance. His deep knowledge of the process made everything smooth and stress-free. He took the time to explain all our options clearly and was always available to answer my questions. This is not our first time reaching out to Andrew for guidance, and I truly appreciated his patience and dedication to finding the best solution for us. If you need someone who is both knowledgeable and genuinely cares about his clients, I could not recommend Andrew enough!

Recently I completed a refinance with Pacific Shoreline Funding. Everything went smooth, my loan…read moreactually funded a week earlier than expected. I had a great experience and would ask to work with Lee, Jennie, and Ben. I recommended two coworkers to them, and they also had a similar experience. I'd have no problem recommending this business to my parents and grandparents when they have any mortgage needs. I'm very grateful a friend recommended me to PSFunding, and I look forward to using them in the future.

I was approved! and I gave all my paperwork that they requested. They even requested BK paperwork…read morefrom 11yrs ago...Than the excuse they gave us was a lease on Solar paying $100.00 a month...Than they said debt to ratial was to high. We'll to make a long story short...I was disapproved after 6 weeks of my lender negotiations...part of the loan was to pay off my car..wich I did filed the paper work, and know I got stuck with a extra $120.00 more since I was suppose to buy out the contract of the car...So for me was a waste of time and money.

Andrew, Grace, Christel and the rest of the Franklin team did an amazing job at every stage of the…read moremortgage process. Friendly, helpful and responsive--everything you'd want and expect when making such a major decision. I would absolutely go to Franklin again for my next mortgage. Thanks everyone!

Well, if you read all the 1 star category horror stories, I too fell into that category. The first…read moreloan officer didn't do his job properly, misrepresented himself and ghosted me. I complained to his boss and that stooge ghosted me after a few weeks. I called again for the third time being extremely frustrated and having sent over all the required documents several times... I finally got a wonderful guy named Trey Alvarez to help me out with my loan. I would hope that he finds another company to work for because he is amazing,he listenes and is with you 100% all the way. It took 4 months for this to get funded. Trey was only with me for a few weeks. However he did his job the way he knew it should be done. So this review is absolutly not for Sovereign lending, it's only for Trey Alvarez. Job well done Kiddo. I would leave 5 stars, but that would make Sovereign look good and They were hard to deal with. SO choose Trey, YOU WILL BE IN GOOD HANDS with him.

This company seems desperate. Makes me wonder if they are about to go out of business. They are a…read morepest. I've been getting regular spam emails from them and 3 phone calls just this week with VERY PUSHY people on the phone. They start out asking for me without first introducing who is calling. I ask who is calling and they say Sovereign and that they are calling because I expressed interest in a loan. NO, that was 3 years ago, and your information is very old. But quickly they say there are changes in the market and do I still live at xxxxxxxx. I tell them.... Look, I didn't use you 3 years ago because you were terrible during the initial phase, so I used someone else, so I don't need a loan and there is no possible way you can beat my interest rate since rates are now triple what I have. So leave me alone. They then say, but we like to give you a "free" review. I have to say again, take me off your spam list and stop calling. You are too pushy and rude and not listening to what I am saying, so I will never use you in the future. I hang up. Next day another idiot from their company calls. I have to block their calls. I suggest not using them. This desperation is a big red flag to me. They were terrible 3 years ago and still are today. Also agree with other reviewers that they are clearly very disorganized.

Worst experience ever! Not only did they lie to me about what they can do to help me and what my…read moreoptions were after pawning me off to Cordoba Legal group, now they've gone out of business! They lied along with cordoba legal group that they had great established relationships with creditors, but it's been the opposite! They are filled with excuses and I'm paying through the nose while my credit is destroyed and I'm Basically paying off the entire debt as is in the end. I could have done what they have done on my own, and now I have a lawsuit looming with one of my credit cards that they said they had a great relationship with! I'm getting a lawyer to address my situation and take action against these people.

Kenji is very professional and great to work with. Always willing to help answer questions or get…read morethe answers i need . I can definitely see working with Solve Lending and Realty with my other business ventures .

Kenji was great to work with. He was always available to answer questions and got the job done!…read more I recommend working with him for your mortgage needs.

Mike Illig - a reliable business partner. Quick to respond, quick to find solutions, quick to…read moreclose the loan. Not only is he a professional, he is also very amicable and friendly. Keep up the good work Mike!

A lady from this office returned our call. Worst customer service. No interest in giving any loan…read moreinformation, such dismissive behavior. We will not recommend this company.

Great service, handling all items that they said they would. Will use again in the future if we…read moreneed it!

They are the best of the best!!! They are knowledgeable…read moregreat customer service and they go above and beyond. Sandra helped me increase my credit score almost 200pts!!!!! Thank you to this team!!! Highly recommend