Terrible service. I went in to buy a vape. As the "employee" was ringing me up he was on his…read morepersonal cell phone talking about going to American Ranch and that he would be drinking Don Julio. He never even acknowledged me. As walked to my car and opened the vape and it did not work. I turned around and walked back in. He would not even let me exchange it for the same kind.

This is upsetting me to have to write this because I love this shop, but the reason I'm writing…read morethis is because it says it opens at 10 am. This morning I waited 20 minutes outside, knocked, lights off, door locked.. the barber next door was outside smoking a cigarette and said he's late a lot of the time. Disappointing.

I cannot recommend this place enough, I came in here looking for a very specific product that have…read morebeen out of stock at like 5 other vape shops and I was able to find it. The woman at the register was so friendly and knowledgeable and even the other customers were nice and had some good recommendations. The store is very clean and organized and have just about everything you are looking for.

From the owner: Hi welcome to vigorous vape read more

Good bud and good thc products in general. A little expensive but it will get you gassed for sure.read more

That little shop had the best selection of products. They had some detailed stuff that I was…read morelooking for. Very pleasant staff. Some of their products are quite pricey, but at the same time their pieces of art. Definitely a place to go check out.

I wish they had a phone number other then that I love the store . The people who work there are…read morereally nice and knows there Products

This is one of my favorite smoke and vape shop. I come in here once a week and they always have…read morewhat I want in stock even though it's a popular item. Brittany that works there is so amazing and sweet and I end up staying longer just to talk to her. The shop is so clean and organized and very cool looking. I highly recommend this business. Thank you Brittany for always being in such a good mood and brightening my day.

This store has sold my 17 year old daughter over $300 worth of vape products over the last 10 days…read morewithout ever carding her. I went to the store and the associate working there on both occasions lied to me and said he always checks i.d. He would not give me the owner's contact information and stated he is in North Carolina. I am filing a complaint with the FDA as recommended by the Chesterfield County Police in hopes that they will be fined or investigated. I'm pretty sure the owner could care less about a Yelp review, but it's better than nothing! I may go over there and picket one day this summer just to piss them off.

I do not have very much faith in the store because I went and asked for recommendations and was…read moresold a THC - oh pen that is illegal interstate. I told I went back two days later and told the gentleman that the pin made me extremely sick and Weezy, and that it was illegal interstate and he was unwilling to return it because it had been opened. I proceeded to purchase some coils for a seahorse, and got home, and realized that there was only four coils instead of five which means someone that works there would've had to have taken one out and put it back. I do not want to call the store because I do not sure if they will do the right thing do the right thing. so sad you cannot trust people to do the right thing and care about you or your hWaltham or the fact that you pay for a product and do not get all of it or get to use it. there are so many stores out there, I would definitely pass on this one there is even one right across the street.

A root canal would've been more pleasurable. Told the lone soul there I wanted top shelf cigars and…read moreshared brand, which I've bought there before. QuestionEd him about his recommendations and left empty handed. Dont waste your time here and try CI online or anywhere else.

Went with a friend who was curious about cigars. Q very nice selection to browse through and the…read morestaff member was very patient and walked us through what would be a good variety of beginner cigars with respects to strength and price.

I don't know why their rating is low- they have everything you could need and then some. I took an…read moreannoying amount of time to pick a vape and he was so chill about it. They have awesome prices right now and holiday deals!! I got everything I wanted for way cheaper than any other smoke shop. Cary town tobacco is the best!

Sold me a defective device and would not accept any returns. Purchased item on the night of May…read more14th and by Monday May 16th the device no longer worked at all. Called and was told I could only return 1 hour after purchase which I wasn't told.

guy working was very helpful. had a great attitude talked about products very knowledgeable and…read morepleasant. thanks

I just needed to update my review to mention a few additional things about this great shop. The…read morecustomer service is still top notch, and they REALLY make you feel like you're family when you come in to this shop. There has been times after hours when the shop had just closed and I had an issue with a device, and Rudy had stayed late just to allow me time to get to the shop so he could correct the issue I was having. Management really cares about the customers and is constantly doing tastings of juice (for free) to allow the customer base to select the new juice lines that come in. Almost every day they run flash sales that they announce on their Facebook (so be sure to follow them there) on juices, RDAs, and even mods. The give aways are fantastic too, and the amount of free stuff given away just for being a customer over this past Black Friday was excellent. I should mention that they have moved to a new location (in the strip directly behind their old location) next to the Harley Davidson dealership. It's MUCH more spacious and very inviting if you want to hang out and lounge around. Of all the shops in the Chesterfield area I've been to, I've found La'Vape to be the absolute best in terms of customer service, location, pricing, selection, and atmosphere. Give 'em a shot.