Hi,
I bought a product which was on sale from this store. the lady at the counter said the product is on sale because the expiry date is 6 month. I trusted her words and did not look at the expiry date (the product was around $12 anyway).
when i brought the product home and looked at it, the expiry date was actually only 12 day and not 6 month. when i went back to the store and asked them, they said they cannot return or exchange the product and it was my fault not to check the expiry date, and the sales representative from the previous day is only in training.
when i asked for the store manager's phone number or email, they simply refused and just referred me to the website.
I'm wondering if this is the norm or just that specific store. read more