I recently placed an order for nearly $1,000 with this store for multiple dresses. For one of the…read moreitems, I followed the size chart because I was unsure of the sizing. Based on their guide, I ordered an XS; however, when the dress arrived, it did not fit at all, which suggests that the sizing chart provided on their website is not accurate. I received the package on Wednesday and contacted them the very next day by both text and email to request an exchange. Despite reaching out promptly, I was informed two days later that I was outside the return/exchange window, which is simply not correct. I was then asked to return the item at my own expense, even though I relied on their sizing recommendations when placing the order. After they received the return, I was told that I would also need to pay again for shipping the replacement item. At that point, after already spending close to $1,000 and covering return shipping for something I consider it wasn't my fault, I requested if the $20 shipping fee could be waived as a one-time courtesy. Unfortunately, instead of receiving a reasonable accommodation and understanding from this seller, I was told that free shipping would only apply if I spent an additional $250. This response was disappointing and felt dismissive given the circumstances. This experience has been disappointing. A small gesture, such as waiving a $20 fee, could have gone a long way in maintaining customer satisfaction and loyalty. I had just spent close to $1.000 on this store but they were not willing to spend $20 on me as a one time gesture for a client. As it stands, I will not be returning as a customer, and I will be sharing my experience with others. I didn't feel valued or appreciated so I am not returning.

I've been a loyal customer of Marla's Fashions for around 4 years. In August 2023, my experience…read moretook a disappointing turn. If I could give the store 0 stars, I would. My sister's wedding is approaching, and I visited Marla's Fashions in early June 2023 to find a dress. I found a dress in a size 6 that was slightly too tight. I ordered sizes 8 and 10 in the dress. After 2 weeks, the 8 and 10 came and fit worse than the 6. We later learn the size 6-floor model was stretched out and the sales associates did not inform of us this at our initial point of purchase. Still liking the dress and with time to spare before the wedding, I ordered sizes 12 and 14 in July. The size 12 fit decently with alterations needed (tightening straps and making the zipper fall half a centimeter lower). I paid for alterations and they were supposed to be ready by early August. The company told us we should use their in-house seamstress as they are more familiar with the dresses. We trusted them. When I received the altered dress (in mid-August), it fit worse than before due to poor alterations (see pictures attached). The seamstress lowered the zipper so much so that it looked like there was a gaping hole in the dress, the elasticity was removed and the straps were not tightened. The manager was unhelpful, blaming us for not managing time well. The manager said that most people need 2nd, 3rd, or 4th alterations... but if your seamstress was good, this would not have to be the case. As we did not pay for the dress to look this way and because the seamstress removed so much material that the dress was unwearable and unfixable, we asked for a refund. We even offered to buy a different dress of theirs in the store that day or pay to ship in a new size 12 to have it altered elsewhere (contingent upon a refund). Both options were denied. The manager stated that it is their policy that refunds cannot be issued (note: their website says absolutely nothing about refunds being issued if the seamstress botches the job). The manager remained rude and uncooperative. The manager took a break mid-conversation and later refused to continue the discussion claiming she has other, more important things to do. The bookkeeper was equally rude, emphasizing the (non-existent) store policy. Feeling mistreated, we left the store empty-handed, without a refund, and found a dress at Esti Boutique on Avenue Road. Esti's customer service is phenomenal, the dress selection is gorgeous and the atmosphere is stunning as well. I could not speak of them more highly. Marla's, on the other hand? Well after this experience, I won't support Marla's Fashions due to their poor treatment of customers. And if you want to pay for a butchered dress with a premium price tag, go to Marla's.

Buying dresses for a wedding has always been a challenge until I stumbled on Modest Wear! Amazing…read moreselection of stylish gowns, most of their products are from Turkey. Most of their dresses are long sleeved, high-necked and fully lined. They have a few armless ones as well. They also have a selection of Abayas, Afghan Wear, Hijabs and Kaftans. The owners are super accommodating and I never feel pressured. I made a few visits and tried on over 6 gowns before making a final decision. They have a spacious fitting room. Their gowns are typically formal, price ranges are from $200-$300 for something really extravagant. They have an on-site tailor (extra charge) that can make adjustments to dress. I've had a hem done by him and he did a great job. I've lived in TO all my life and I don't think I've ever seen a store with so much beautiful dresses (that aren't an Indian style) that can accommodate a modest person. I will be visiting again! PS This is place is a regular store... they are NOT appointment only (as mentioned in the business profile)

From the owner: Come in today and see our dressesread more

I found the perfect dress here! The staff was really helpful and nice. They have so many options!read more

Never buy here. The staff sent us home with a dress with flaws claiming it could be steamed out…read more NOT TRUE. when we went to exchange they REFUSED to help. Worst experience ever! And it was $600 lost. They flat out lied and denied any responsibility.

I remember going to Mango when we were in Spain and thinking they were great. It's similar to Zara…read moreand I like their styles and colors. We found this location while galavanting around Square One and had to make a stop. Good clothes and good prices.

I needed to get ready for my grandson's wedding. I had all kinds of problems from feet that are…read morehard to put fashionable shoes on to the top end where, well . . . things just aren't in the same shape they used to be. They were fantastic at Glamour U. She worked for hours to make sure I found an outfit that could work with my shoes and then even the right jewelry to go with the outfit! She was absolutely determined that I would be ready on time and dressed for the occasion. Many kudos to the gals at Glamour U.

From the owner: We Carry unique and hand pick designs for the everyday fashionistasread more

I was purchasing a dress for my daughter who was away in Florida…read more Tammy was very helpful and patient helping with sizing and measurements. Even took pictures so I could send to my daughter. Excellent service. Thank you Tammy

This store is located in Dixie outlet mall. Hence, its and outlet store and pricing aren't bad as…read morethere is some discount here and there. The store of decent size. All guess styles were there and it wasn't just garbage dumped into a store. There is plenty of parking and the mall has a food court once you are done with this store and are hungry.

I think it is fair to say that this is one of my husband's favorite stores…read more EVERY time we come here, he is able to find at least one dress shirt that looks great, fits perfectly and is insanely discounted. Have you ever tried to buy a Guess shirt for under $80? At a regular Guess store that can be quite a challenge. On good days, he leaves this Guess outlet store with 3! We stopped by again this morning and today's shirt cost us $19,99 plus tax. A bargain. Unfortunately I don't have the same luck with this store. I have never bought anything here. A lot of the female styles are just too ridiculous to wear and if I actually do find something I like, they never have my size. (I guess S or M is just to uncommon... *eyeroll* Today I saw a shirt I liked and the only size they had it in XS - but that 15 times. Really?) Therefore I can only give the store 3 stars although the staff here is really friendly & helpful too.

The service was terrible!!! I came here with my mom to try on MOB dresses and we received little to…read moreno help. The dresses are kept in bags which make it difficult to see the dresses. The employee wasn't even aware of the brands of dresses they carry. Would not recommend buying from here.

Took the half an hour drive here looking for a dress to wear to a wedding. Wonderful selection and…read moremany various and unique dresses in so many sizes and flattering styles. They allow you to browse the store and start a fitting room. There's isn't much sales pressure and there is always a dedicated attendant to assist you with zipping up the dress. I felt comfortable and assisted in the right way when needed. I found a dress I was in love with, however it was in a rough condition. The sales lady tried her best to alter and steam the issue and even assisted with better pricing to offset the minor issue. I walked away and went for a coffee and browsed a few other stores, when I realized the way these dresses fit my body at this store is nothing like the other big boxed stores for straight and narrow body types. I came back and just purchased the dress immediately. Great help from Deana and her boss Reena.

Went in looking for a costume and came out with a great deal. Halloween costumes are on sale 29.95…read more Tammy let me try it on over my clothes. Ty for all your help

amazing service from a amazing lady felt very comfortable in the store! amazing selection. lots to…read morechoose from. amazing deals and prices. WORTH THE VALUE!