I would give them zero stars if I could…read more I signed up for the special offer of six months for $1, and everything was fine at first. Then I suddenly got blocked by their system. I spent days working with their online support, exchanging at least 10 emails trying to resolve the issue. Despite all of that, they were never able to fix it. Their system kept telling me I wasn't subscribed, and when I tried to reset my password, I never received the password reset emails. The problem was clearly on their end, not mine. Customer service eventually offered me a partial refund, so I assumed the issue would finally be resolved. When the credit never appeared, I called to follow up and was told the refund had been denied. I paid for a subscription I couldn't even use because of their technology problems, and they refused to make it right. Customer service is a joke. With newspapers struggling to keep subscribers, you'd think they'd value someone who was actually willing to pay for a subscription--especially at today's prices. Instead, they hid behind a broken system and failed to stand behind their own service. They've lost a customer for life.

I'm sorry to give low marks for the local paper. I just recently tried, again, to support our…read morelocal journalism. They still have quite a lot of reprint news from other agencies. They have improved, slightly, in the censorship department (in my opinion) in that as a conservative, I was able to have my comments left alone, when during the past 2 years, they always claimed I was violating their community standards. I didn't see anywhere, that conservative voices were a violation but, clearly, even the polite expression of such views were rejected. Now, I resubscribed, but was unable to comment for 3/4 of the month. I worked with them on this, and their customer service was really pleasant; a very kind and engaging person tried to assist me, and it worked. Once. The rest of the time, I was unable to log in. Maybe I'll try again someday. I would love to support our paper!

I would give them zero stars if I could…read more I signed up for the special offer of six months for $1, and everything was fine at first. Then I suddenly got blocked by their system. I spent days working with their online support, exchanging at least 10 emails trying to resolve the issue. Despite all of that, they were never able to fix it. Their system kept telling me I wasn't subscribed, and when I tried to reset my password, I never received the password reset emails. The problem was clearly on their end, not mine. Customer service eventually offered me a partial refund, so I assumed the issue would finally be resolved. When the credit never appeared, I called to follow up and was told the refund had been denied. I paid for a subscription I couldn't even use because of their technology problems, and they refused to make it right. Customer service is a joke. With newspapers struggling to keep subscribers, you'd think they'd value someone who was actually willing to pay for a subscription--especially at today's prices. Instead, they hid behind a broken system and failed to stand behind their own service. They've lost a customer for life.

I have subscribed for over 8 years. I want to cancel . Only because we Don't read the paper…read more They have hours not for the working person. Got a message, they close at 3pm. So I left a message I wanted to cancel and to please confirm... they have never confirmed. I saved my email and will dispute any further charges. Why such short hours, and . I left a message to cancel a week ago to cancel. With a request to confirm... no I have received no confirmation, this is a corrupt way to do business.....

I enjoy the little tidbits about Petaluma that fill each issue of the Post…read more Terry, the publisher, is a local guy who knows everyone and is very easy to work with. It's got its finger on Petaluma's cultural pulse. Definitely pick up a copy to find out what's going on in town.

I highly recommend Mr. Craig Coss. We have commissioned various private works of art from him for…read moremy family and he was ideal to work with - thorough, thoughtful, patient, and kind. He created the most beautiful logo for my business that continues to inspire me daily. Words cannot describe how talented he is! It's rare that I am on a Zoom call and someone does not comment on his paintings hanging on the wall behind me. My husband and I feel really fortunate to have had the opportunity to work with Craig and to display his works in our home. As far as the process, I looked forward to my communication with Craig as he is incredibly knowledgeable and has a natural gift of storytelling that I find deeply inspiring. I felt seen, understood, and honored working with Craig. Each work that he has completed for my family has been nothing short of incredible. In addition to his outstanding talent and work ethic, Craig has a great personality that makes him endearing to work with. He has etched a place in our hearts.

Craig was my instructor for an oil painting class which was the first one I had taken for many…read moreyears. Although I am experienced in other mediums I really needed to be brought up to speed with oils, which is a difficult medium. Thanks to Craig I am now on my way and ready to take his class again next semester.