1. Aric Ashley's

    1. Aric Ashley's

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    Maplewood, MN

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    Aric Ashley's

    3.1 (7 reviews)
    Closed 10:00 am - 8:00 pm

    By appointment only

    Services - Aric Ashley's

    Applying hair extensions

    Color only

    Aric Ashley's Photos

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    E&S Lash

    E&S Lash

    3.8
    (6 reviews)
    1.9 mi
    $$

    Got my lashes done here for my wedding. It was also my first time, so I asked for sensitive glue…read moreinstead of regular glue. According to my eye lash tech, Sonia, these don't last as long as the regular glue. I thought it lasted pretty long for what I needed them for. It also made it so I didn't need as much eye makeup. Which was great since I cried at my wedding lol

    TLDR: tech used chemical to remove eyelash burned/irritated my eye/effects vision, cornea was…read morescratched while getting new set of eyelashes, owner would not refund service charge over $120 (after less than 12 hrs of new lashes and severe pain/burning) although she admitted employee was negligent and required more training, moreover, stated removal/new set should not be done same day. Overall, only offered measly 15% discount 'next time' for harm done. Long version: I really wanted to like this place. It was close to home, had an asian owner, and I had a decent experience my first time around just one month ago---so I thought it would be okay the second time around...I had just come back from a vacation and had just a few lashes left from my first round-thought it was fine to do a removal and new set put in on the same day. I went to the same tech as before and everything seemed okay...until it just wasn't. During the eyelash removal - with absolutely no warning I got a piercing, burning feeling in my eyes - I asked if this was normal and she just laughed and handed me a fan then continued letting me feel searing pain during the whole 30 min of removal. Next came the new set of lashes which burned, itched, and my eyes were full of discharge...the tech this was fine and i paid, left a good tip and left. On my drive home, my eyes were red, itchy, burning and full of discharge. My vision was also pretty blurry and sensitive to light. All throughout the night my eyes felt painful and itchy (but no water for 24-48 hrs so...I abided by that rule). Fast forward to the next morning (less than 12 hrs after I got the new set) and I called in to see if they could just get the lashes off of my eyes (since the pain and everything didn't seem worth it to me anymore and quite frankly I just wanted my money back---which for the amt of pain and the money I paid I thought this was a feasible task--nope I was wrong). The owner (Sonia) offered to remove them and stated that her technician who did my lashes had already gotten reprimanded in the past for the same exact issue with a different client and said "I will talk to her she shouldn't have done a removal and new set on one day, she should have communicated better during the whole session, should have been careful while using tape as it seems you got a scratch on your cornea from the tech, should have rinsed the removal product properly after removing the eyelashes and had you use water and soap to rinse your eyelids after the removal" - this is a direct quote of what she stated to me (essentially she apologized that her tech didn't follow procedures as they should have been and that my eyes looked super irritated and frankly very harmed). I waited for her to say more...but then she just told me to lay down for the lash removal. I then asked if I could have a full refund since I didn't even get to enjoy my second set of lashes fully (and with tip it was about $120) --after all the previous apologizing for her technician's bad technique I thought this was reasonable of me to ask. She then hit me with a 'no because you knew the risk and my tech should be paid for her time she took' (no I signed the consent form for Covid risk--not for going through searing pain and feeling as though I was going blind...much less get a scratch on my cornea from the tape that her tech used during the process of putting the new extensions on...so no-I did not ask for those risks. Additionally, I'm a paying customer who also took time out of her weekend to get damage to her eye in the end) - she then started to tell me I just have sensitive eyes and how I should have said something (I did state I have sensitive eyelids and that I have had allergies to lash glue on the info form I filled on my first visit), how I need to choose a diff tech next time, how I should not have done a removal and new set in a day (ok yah you guys could have told me that before I made an appt to do it then? Or maybe don't have that as a choice on your menu of services?) and how I can get a 15 percent discount (yay....) and she will not charge me for the removal cost (removing lashes that caused ME eye damage and an infection...). Overall, please save yourself the nightmare of a day I have had today running around trying to find an optometrist to look at the damage done to my eye. I have now been prescribed antibiotic drops to help it heal and am 120 dollars short for less than 12 hr lash extensions. Will not be going back.

    Photos
    Eye infection in both eyes-itching, burning, and pain
    Eye infection in both eyes-itching, burning, and pain
    Mix Set and Eyebrow Waxing
    Mix Set and Eyebrow Waxing
    Ink Machine Mixer are now available at our online shop

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    Ink Machine Mixer are now available at our online shop

    Aric Ashley's - hair - Updated July 2026

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