I am a volunteer for Bliss Hospice and I absolutely love working with this team of hospice…read moreprofessionals. Each and everyone of the team members go above and beyond to give their patients and family members individualized care that is unique to their needs. Bliss Hospice focuses on so much more than end of life care. The team members are all so compassionate about the care and services they provide to the community. I would highly recommend anyone in need of care or support for themselves or their loved ones reach out to the Bliss Hospice team.

Bliss hospice has been a huge blessing to work with! Trish and the entire staff is friendly, good…read moreat communicating, responsive, and very involved in their patient care! The staff is well trained and full of experience and they really care for each of their patients! We have enjoyed working with the nurses and CNAs and so have the residents! We love working with Bliss Hospice!

Super helpful and caring. Highly recommend, helped me understand and deal with life ending issues…read more Supplied a bed, wheelchair and walker along with personal items. I would have never survived it without them.

Can not in good faith recommend West side hospice of the valley. From day one it was a chaotic…read moremess! I had so many issues with this place that it took me filing with the BBB to get resolution. Day one a nurse arrived who said she was off but decided to come anyway to sort out meds. From the moment she walked in the door, she was a mess. I had to ask her to step outside because she was making me anxious. She was so far in over her head that I asked for another nurse to come out. The nurse freaking out left and decided an hour later to just walk into my house without calling or knocking. Bad move! You don't ever just walk into someone's home without them knowing and surely after you said you were leaving. You could have been seriously hurt! Common sense! She set the tone that was my entire experience with this company. My first nurse was all clinical. Sorry that doesn't work for me. You have to have compassion, you have to listen to the caretakers. Your unsolicited "advice" about me needing to rearrange my place was none of your business and out of line. How dare you think you're entitled to tell me how to arrange MY home. Just keep your voice down for the 5 minutes you see the patient. It's not that hard. After she and a cna broke two pieces of furniture and I asked for them to be replaced (denied), she wasn't welcome anymore. My furniture WAS replaced after I escalated it to people who weren't blowing smoke up my butt (Norma Jean ). Terrible team "leader". After the nurse change, I was chastised by the social worker who I used to really like. She asked why I wasn't comfortable coming to her all while defending the nurse I let go. Hmmm, I wonder why I wasn't comfortable talking to you........ You all were so concerned on protecting a nurse I didn't want you forgot you had a client to serve. My second nurse wasn't better and when I caught her in a lie and called her on it, the relationship was irreparable. Her fake attitude when calling just made visits dreadful. I hated every part of the experience with this company. Resources available were brushed off or denied. They made things so much worse when their job is to make them easier. I've had prior experiences with hospice and this was by far the worst. Stay far away! I CANNOT recommend them.

Cleanliness of facility, caring staff, location. The facility was surprisingly beautiful and well…read moreorganized. The fully functional gym with caring therapists was appreciated. This facility is a hidden gem in Glendale.

DANGER!!! This facility, once regarded as the top choice in the Valley, now poses a serious risk to…read moreevery patient. Staff dismissed repeated family complaints that their loved one wasn't right, refused to call 911, and by the time EMS arrived--summoned by the family--the patient's blood sugar had plummeted to a critical level in the 20s. Staff then withheld the EMS report because the family wouldn't sign an AMA form, despite the patient facing death within hours without that intervention. EMS responders noted they visit this place daily and urged filing complaints, with ongoing reports pending against the facility and the nursing board for nurses who endangered the patient via insulin overdose or alleged similar error. If you value your loved ones' lives, steer clear--YouTube reviews include audio of staff interactions and EMS warnings to families.

I was transferred from Boswell Hospital, Sun City to FREEDOM PLAZA CARE CENTER for additional…read morehealing and Rehab for a broken Hip. Everyone at the facility was EXCELLENT. My pain and discomfort was addressed by the staff and my stay was pleasant considering what I was at the facility for. My caregivers, Arsinio, Carmen and Molly were EXCELLENT. My case manager kept me advised of my coverage and my rights. At a time in my life, when I needed help the most, this was the right place to be. Thank you all for your dedication and knowledge. Bernadette....

Ask yourself what do you hope to find when you need to bring a loved one to a rehab care center?…read more 1. Clean - 10/10 2. Friendly staff - 10/10 3. Knowledgeable nursing care 10/10 4. Outstanding Physical Therapy - 10/10 5. Nourishing and flavorful meals, snacks available - 10/10 6. Lovely grounds for you to visit with your family and friends 10/10 7. Administrators who are easy to contact, understand the nuances of insurance and Medicare & Medicaid. 10/10 8. Location is central and near highway access in the NW valley. 9. Staff, I have to mention them again, a rehab is only as good as its staff/ 1000/1000 I'd love to mention them all suffice it to say we only had great care. 10. My husband is in great shape he's has been a Freedom Plaza twice now, both for Cardiac rehab. He's here smiling he knows what to do to keep him in good shape, Educating him was very important there were a lot of misconceptions. 11. My mother was 89 when she was there, and we're about to celebrate her 91st birthday she had done a job on her femur bone, they helped her learn to walk and strengthen her leg. Thank you so much. Again, it's awful when you're given a sheet of paper and told your insurance covers these facilities pick... IF YOU PICK FREEDOM PLAZA you've made a great choice for your beloved family member who is counting on you to be their advocate.

Nurses, especially Jennifer was great. Neill was a great support for my nephew as well as the…read moresocial worker. They were quick to respond and get everything ready for my sister. Mountain View Hospice really made everything easy & were there for my family during a difficult time. Highly recommend them.

There are no words to describe the compassion, dedication, kindness and more that Jaime Ryum has…read moreprovided my sister in-law and the entire family as we navigate a terminal illness in our family. We are forever grateful for her and cannot ever thank her enough!

My mother in law was cared for by Hospice of the Valley! They did not let her die with dignity!…read moreThey recommended a group home that was okay but not great! They never gave her fluids and she was extremely dehydrated which caused constipation! No help! After she died they recommended the worst mortuary ever! She was to be cremated and it took weeks to accomplish and their location was extremely inconvenient to the family! I voice my concerns on their website and they never even bothered to respond! It appears they are all about the money. Although I cannot prove this it appears they obviously get referral fees. They obviously never researched to see if the businesses they recommend are reputable! If you have a loved one in crisis DONOT go to Hospice of the Valley!

Five stars. People are dying to get in here…read more We loved the kind staff and convenient facilities, so it was a perfect place for the imperfect situation. Danielle was especially attentive to our family's needs. The private room was comfortable, clean, and climate controlled, with access to the sunlight outside and a chair comfortable to sleep in. Best of all there were no restrictions. We could visit any time. We even brought in my family member's derpy cat that doesn't blink. He's on the catism spectrum. The lobby is a bit small and dated with a strangely-placed TV, but at least it's cozy, with wifi, plus they have free coffee, tea, hot chocolate, and water. No waffle iron yet. If you need anything else, a giant market is just steps away. I highly recommend this location, even though they don't have returning clients.

i was here to visit a relative and I've been in a handful of other SNF, and this one is amazing and…read moreso clean!!! This facility does not seem 10 years old!

Highly recommend The Center of Arrowhead, the facility is very clean and all employees are very…read moreloving educated and all around caring people with big hearts. Patient advocate Josh Hays is very helpful and truly understands the family's needs and concerns as well as patients. Would recommend to anyone who wants great care for their loved ones.

My mother has been supported by the Home Instead team for two years. It's truly made a huge…read moredifference in her life, and mine, knowing a caring assistant is with her a couple hours a day during the week. The staff are friendly and remind mom with her daily medications, help her get dressed if she needs it, accompany her to doctor appointments, and assist with other small tasks of daily life. Office staff keeps me informed when there are staffing changes, and works with me when we need to adjust her schedule.

I recently referred Debbie Gross, of Home Instead - Surprise, to a friend who needed resources for…read morecaring for an elderly parent. Debbie selflessly took the time to meet with my friend, discuss the situation and suggest resources that could help. The assistance of a local resource and trusted care advisor resulted in easing my friend's mind and providing a path forward that will benefit the caregivers, as well as her elderly parent. I highly recommend Debbie and her services.