Helped to block very old Panama hat and helped me select new cowboy hat for my wife! Good people and very good inventory. Willing to spend the time with you. read more

What a great store. The staff is so knowledgeable. Selection is amazing and they are have a great price point on all hats. The owner is a great g read more

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We stopped into Arizona Hoder because we have a hat that we wanted to get fitted onto my partner's head. We were greeted right away when we came in and the service was super helpful and cheery. I also asked a lot of questions about the business and they were very open to sharing all about what they do. Not only do they have a wide variety of hats that aren't just cowboy oriented, but they also can make adjustments to a hat that you might have so that it can fit you better or have a custom appearance to it. Such a really positive overall experience. Thanks to them!! read more

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A fair selection but literally 2x more expensive than Cowtown Boots. Very expensive. I was hopeful to find a better value and experience.

Such a great experience! Everyone should have at least one fantastic hat and this is the place to go. Professional and excellent workmanship! Great price! read more

Gentlemen who help me was very courteous and helpful. I enjoyed talking to him about the different hats and the Tucson area.

With a wide selection of styles and price ranges, there is something for everyone here. Staff members are kind, knowledgeable and great to talk to. I've purchased two hats from here, I look forward to buying a third sometime in the future. read more

I haven't been in the store in years. I did purchase a hat from them years ago. I also took one in to be cleaned and reshaped years ago.

I didn't know this store was here, but it's so much fun. Our boss took us here to get hats before our trail ride. So many hats to choose from in this cozy place. It's not just cowboy hats, bucket hats, Sun hats, straw hats, fedoras. Most were brown, crème or black colors, but there are a few colorful ones that might catch your eye. I have a big head and I found a beautiful blue hat that was adjustable. Our group had a great time trying out different hats. read more

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These guys know hats! They were very helpful and taught us a thing or two about hat care!

Popular spot, excellent service, and a great selection of men's and women's hats. Prices are fair.

Great local shop with very friendly staff. They made it easy to find the perfect hat for the right price.

Wanted to buy my first Stetson hat and what better place to go than the historic Arizona Hatters. I was in Tucson on business and drove about 19 miles after work to there location. I was pleased when I walked into the store and was greeted immediately; the store is full of every kind of hat you could think of including Stetsons. Max was very helpful providing hat after hat after hat for me to try for size and style. An hour later I walked out with 2 Stetsons, a white one with holes for use in the heat of the day and a dress silver belly color Pawnee. Super happy and impressed, I know I will be back, can't have enough hats!!! read more

Outstanding personal service. I had a fedora that needed some TLC. I took it there based on reviews from Yelp. The price for the repair was more than fair, and the quality of the workmanship was outstanding. Huge selection of hats of all kinds. read more

What a wonderful experience. The staff is very knowledgeable. My father's hat was cleaned and blocked by experts who have the skills and craftsmanship long forgotten these day's. I could feel like I had honored my father's wishes by caring for his legacy. Well done read more

Great selection, great staff. Great service. Love my Stetson, and the staff will clean your hat at no charge.

The service is great. They take their time and are so helpful and they knew their stuff! Answered all my questions and offered advice. Quality and selection was very large and they had many different price points. I would give them more stars if I could Thanks read more

if I could give a negative star I would. i have bought all my felt hats from this store going back to the mid 90s when I rode competitively. today my first stop was this store to buy a new Stetson, right off the bat customer service was slow the wife and I were the only two in the store. explained to the young man I need a hat for a wedding. I pickup on his very dismissive attitude toward me. He displayed a lack of willingness to assist me, and was not helpful at all. down the road I went to your nearest competitor, were I received outstanding assistance. be better do better. read more

Great service from friendly people. If you have a treasured hat I recommend having Arizona Hatters clean it. I took in a hat I bought in Australia and they made it look brand new read more

Arizona Hatters - Hat after cleaning - Hats Near Me - Tucson, Arizona

I have been trying to find a hat for Seattle rain, and have had no luck. While on vacation in Tucson, we had a rainy day so decided to see if there were any hat places here. There appears to be just one. But it is FABULOUS! The person that helped me took his time to educate me on the materials, and which would NOT work in a rainy climate. I found a hat I loved. After checking the fit the made some adjustments to make it perfect, then taught me how to take care if it. Evidently there was a woman who worked there for 40 years who just retired, but she has passed her knowledge to their current staff. The custom hats they were working on were so impressive. Warning...you may walk out with a hat even if you didn't plan on it. Don't say you weren't warned :) read more

If you're a hat lover, cowboy, cowgirl or simply curious about hats- Arizona Hatters is a must. They have fairly wide variety of hat styles, although they are primarily known for their selection of Western cowboy hats, aka- Stetson. But you can find non-Western styles such as fedora, large sun hats, traditional, contemporary and event golf caps! You'll find straw, felt, wool, leather, and surely more materials. They carry other accessories such as belts, bolo ties, hatbands, (check out their selection of the hand beaded bands, they are beautiful!) They are true experts in all things hats and are specialized in hat renovations/repair, maintenance and custom fitting/shaping. Full-service hat cleaning is also available in store. The store manager Chuong is an expert seamstress too! She has been working with AZ Hatters for over 30 years and is highly skilled in repairs, fitting and shaping. Buying a hat is like buying anything else that should be properly fitted, like shoes, a suit, denim, etc. Arizona Hatters will not let you leave with an ill fitting hat, you can count on that! The customer service is excellent. They are super friendly and knowledgable. Arizona Hatters is where many ranchers and cowboys from Southern AZ go to purchase hats and or/get them re-blocked. Arizona Hatters started out serving ranchers with Western ware, so they know their stuff! On our visit we got to meet and chat with the owner, Mark, and he's the nicest person. Super passionate about his store, providing great service and he really does love hats! You can't get this service and attention from an online retailer. read more

We came to AZ from MI on a celebratory family vacation. One of my Sons had wanted a cowboy style hat, but no real idea for what kind of hat, and needed to bridge the gap between Az and Mi. The folks here were AWESOME! Asked a few questions, provided a great selection to choose from (across all price levels), and some sound recommendations. We left with not one, but two hats! (discovered my need for one too) Great experience, great people, great hats! Highly recommended!!! read more

One star is being highly generous. Here you have a hat store run by folks that have NO UNDERSTANDING of hats. I went looking for a Grey Fedora with a teardrop crown and wide-ish brim. They don't know what a fedora is. They have no idea what a teardrop or C crown is. They carry Stetson, but had no idea Stetson makes Fedoras. When I pointed out to them that Stetson makes EXACTLY the hat I'm looking for, they made no offer to order it for me and told me to go find someone on he Internet. I've never see a store so UNWILLING to help a customer in my entire life!! Go to Boot Barn instead, they have people who know what a hat is and are more than willing to help you find what you're looking for. They will also order a hat for you. If you're serious about getting a good hat, AVOID THIS PLACE LIKE THE PLAGUE, they have NO CLUE. read more

The guy there was really helpful since it was to be my first Stetson hat. I have a weird shape head. I pick the style and return to pick it up a week later so they can work their magic. Needless to say I have never had a hat that fit so good like the one i bought. So good I went back and bought a second one and two for my wife read more

Great staff. They are very knowledgeable and helpful. They helped me pick a hat and shaped it beautifully.

Yesterday I went to Arizona Hatters and purchased my first Stetson, a nice 10X straw beauty. I couldn't be more pleased with every aspect of the transaction - hence, five stars. When I walked in, I had only one idea: "a little cowboy, but not too cowboy." I've got a long, skinny face and small head and no chin, so I just knew that a cowboy hat was gonna make me look dorkier than usual. I was surprised that the sales team (two people) knew exactly what I was looking for. They quickly narrowed the options to about six or seven hats. I got it down to three possibilities. The man (maybe the proprietor?) Didn't hesitate to make a recommendation, a Stetson Grant. The only problem was the shape of the brim. No problem - he took the hat into the back and reshaped the brim. Amazon charges the same price for this hat. Without the custom fitting and reshaping, of course. And without the extremely welcoming service. And, best of all, I look better WITH the hat, than without. Dang, I'm gonna wear it to bed. That's a cowboy thing, right? ===== Update: Just bought a wool felt Stetson. Again, Richard and Chung provided superb service, fitting the hat properly to my goofy head and shaping the brim in various subtle ways. I wouldn't buy a hat anywhere else. read more

Every visit with this place is nothing but great. professional, friendly and they know their stuff. Jesse and Domonic are always on top and helpful and easy to talk to. Helped me and my brother get our first Felt Hats and will return again and again for their service and products. Rock On everyone there, keep up the good work and customer service! read more

Lots and lots of options...most made in the USA. However, what really set them a part is that the customer service is beyond excellent. The man that helped me even recommended a couple of other areas/restaurants/markets in Tucson for me to check out. read more

Came here had a few hats that needed fixed and cleaning they don't carry high end hats like smith built but they are ok if you need some cheap cleaning on a hat read more

Somebody has to give this place some love! Arizona Hatters is a small store that has a good selection of mostly cowboy hats, but also some fedoras and non-western hats. Their selection of cowboy hats range from the cheap "pre-aged" fashion types to the high-dollar Stetson. I would go into more detail about this if I wore cowboy hats. Their selection of non-western hats are mostly pretty formal and look a bit too "costume-y" for every day wear, but I have found a couple hats that fit into my every-day rotation. The lady working there was even nice enough to change out the hat-band for me to one I liked better, free of charge. I wish there was a better selection of fedoras, especially light-weight summer fedoras, but I will keep checking back to see what they have because I would rather support local businesses than buy some cheap made-in-China hat from Lids or a department store. read more

My wife and I were visiting friends in Tuscon, and I wanted to take her to to to some western outfitters because she loves the western style leather goods. Long story short, after two other shops, we visited Arizona Hatters. I had been primed already, and succumbed to the temptation to replace my ratty old Panama hat. I received both very personable customer service and an education on hat manufacturing (did you know that many hats -- both wool and straw -- come as "blanks " with no shape other than the dome?) When you buy a hat blank, a very nice, very skilled lady uses antique equipment and forms the hat to your exact specifications. I had in mind a crown style I've heard called a "gambler" or "Sam Houston" with a gently curved brim. I was on the fence about a "pencil rolled" rim. I was instructed how to care for the hat: wet it down every other month, and put it up for the night with the sweat band rolled up out of the hat so it dries. Overall, I'd describe this couture experience as on par (but much faster and reasonably priced) with having a custom suit made. There is a certain lasting primal enjoyment in having an object which was made specifically to fit you, your tastes, and your exact (if odd) shape. Two opposable thumbs up. read more

I have a 10 YO brown felt Stetson that is my daily cool weather hat. After 10 years it was tan with sweat and AZ dust. I dropped it off for a good cleaning ($65) and got back a hat that looks new! I could not be happier with their work. Oh, I also picked up a new gray Stetson to better match my not so new gray rooftop. read more

After reading some of the other reviews, we thought this store would only have cowboy hats, but decided to stop by anyway and were very pleasantly surprised to find it has a good selection of other types of hats. The folks there were very helpful in finding the perfect straw hat for my husband to wear while out and about enjoying the Arizona sunshine -- a straw Stetson with a ventilated crown that was not too cowboy-ish, not too golfer-ish and not to Tommy Bahama-ish. We'll certainly return for more hats in the future! read more

I'm a bit conflicted about Arizona Hatters. On one hand, they are the only 100% hat store in Tucson (that I've been able to find) with a large selection of cowboy hats and large-brimmed hats suitable for shading one's gourd. The owners are personable and helpful, and service their products. (While I was there, multiple customers came in to have one or more hats reblocked.) I was looking for and found a large-brimmed Tilley that I wanted as an outdoor working and hiking hat. So what's not to like? They're expensive! I would later discover that the hat I purchased was a good 10% above the MSRP, as advertised on the Tilley website (and these are not cheap hats even at MSRP). Well, that's disappointing! If you are in the market for a cowboy hat -- go. There is nothing else like it in Tucson. But pay attention to the price. read more

I needed two of my felt hats steamed back into shape and my experience at Arizona Hatters was so pleasant I had to leave a nice review! I was helped right away and both hats only cost $5 to get steamed! I'll definitely be back! read more

I love this place. It is a honest to goodness hat store, and they know their stuff. I have bought multiple hats here, returned for help with shaping and reshaping (being a novice hat wearer), and I have even brought in a 40 year old hat for repair - I got it back in practically new looking shape and condition. I was amazed. I'm sad I don't have more of a like for and occasion to wear hats because I just like visiting this place. If you need a hat or hat repair look no further. Arizona Hatters is keeping the western tradition alive and well. read more

This store has a good selection of hats. Mainly cowboy hats in various styles, though with a few fedoras and panamas thrown in. This was important as I had to try on multiple straw hats to find one that fit. Also there are hat bands, belts, shirts, etc. The Vietnamese lady working here is top notch. She's been selling hats for at least 19 years. And she was nice enough to custom shape a palm hat for me that I didn't end up buying. I did buy a different one. She can do all sorts of stuff for little or no charge. Pricing is as good as anywhere else, including online. Felt hats have some leeway with sizing, but straw/palm you really need to go try it on. My head is a round oval 7 1/8 in Resistol felt, but I bought a long oval in palm Atwood size 7, and it's just right. And the various sizes of different parts of the hat make a big difference in the mirror. read more

Service is awesome friendly knowledgable, selection of hats range from the best to the more best lol. Cost is just about right

I was recently in Tucson on vacation and stopped by Arizona Hatters looking for a hat band. I had both of my very old hats (a Stetson and a Resistol) with me and ultimately decided to leave them to be rehabilitated.....and I mean rehabilitated. Both hats were basically dirty, unstructured lumps of felt that most folks would have retired, but it's hard to part with old friends. Anyway, my hats were recently delivered and when I opened the box it was a........WOW!!! I felt like I had been mailed two NEW hats. Both had been professionally packed, cleaned, re-blocked, new bands and above and beyond, one hat had the band completely re-sewn back into the hat. These folks seriously know what they are doing and I will make an effort to buy my next hat at Arizona Hatters.....and of course keep bringing the old ones back in for another lease on life. read more

The staff is helpful. Arizona Hatters is a very good choice for those looking for cowboy hats.