In a nutshell, the Aerogelics team is a little rough around the edges - don't give up just yet…read more They are great at what they do, operate successfully team, and ensure your safety is prioritized and your experience is wonderful :) We found Aerogelic Ballooning when my friend was visiting from out of state and saw a discounted balloon ride on a couple websites. I attempted to contacted Aerogelic via phone to inquire about scheduling with no answer so I tried texting. I did hear back at the end of the day and the answer was quite short. We ended up booking and the confirmation email with instructions indicated meeting at a nearby Starbucks at a specific time but there was fine print on the email saying this might not be the actual time and to contact the office. I again texted the number and received a response regurgitating what was written in the email that I perceived as rude (commence practicing this thing where I don't take things personally which is super easy to say and extremely hard to do - I was just trying to be a thoughtful, organized, reliable rider). The morning of the ride, we met at the Starbucks and ran inside to use the bathroom which is for customers only so the staff wasn't really thrilled about that. We met at the van and shortly after, a crowd of people were yelled at to hurry up and told (scolded it seemed) that they didn't have time to get coffee. Not off to the best start but trying to keep a positive attitude here. On the way to the location we'd take off from, my friend and I sat in the first row of van seats and chatted with Shane and Michelle who opened up and were actually very friendly and knowledgeable and passionate about what they do. Maybe the perceived shortness was really just focus and the perception wasn't reflective of their intent. The crew inflated the balloon very quickly to erect it and we were off within maybe ~20 mins of arriving at the site. This was my third balloon ride (first with Aerogelic) and they were by far the speediest; it was quite impressive. Our section of the basket had an extra person than the other sections so Shane offered my friend to stand in the center with him for a more authentic pilot's experience ;-) Shane told us stories and history about the landscape and geography and offered to help us capture some unique and special photos. The toast at the end is a nice ritual to conclude the experience and kill time while the crew packed up, which again, was super speedy! My advice to future flyers is to arrive a few minutes even earlier (I know, it sucks!!) to use the bathroom, if needed, and to give the crew a break. They are truly doing so much with such limited resources. They love what they do and it shows.

I would gladly give a 10 star rating if I could. Our experience was perfect. The weather couldn't…read morehave been any better. Our driver Michelle was very knowledgeable and thoroughly explained everything. She answered everyone's questions. Our pilot, Shane, was very professional and knowledgeable. He did an excellent job and a very smooth landing. Shane has many, many years of experience with a perfect safety record. We had the best experience for the first time we rode in a hot air balloon. I highly recommend Aerogelic and our pilot Shane.

Had the time of our lives! Truly a bucket list activity. Jon and Lindsay were great. I reserved for…read more3 people and were joined by an amazing couple from Wyoming who had previously done a hot air balloon ride with Jon. If that doesn't say something I don't know what you're waiting for! We drove to office where the baskets are of all sizes! From there we're driven out to where we would take off. We flew over Peoria a lovely neighborhood and saw some wild life in the way. Jon educated the group in how everything worked and the back story of how hot air ballooning came about. Finishing off our trip with mimosas. Will have to bring the family back here for sure, thank you! You also receive a certificate from your flight

So much fun. A bucket list for both my good friend and I. Everything was safe, informative and…read moreenjoyable. The flight had breathtaking views. We even flew above my friend's daughter's house. What a coincidence! I want to go again!!!! Thank you Ron and Lindsay. You made another on the bucket list

What an amazing experience! Shawn the balloon pilot and his team ensured a memorable and enjoyable…read moretime from start to finish. We booked a private ride for our family. His communication was top notch before and during the whole ride so we knew what to expect. He also had a lot of great "tour guide" quips while in the air . :-) would highly recommend his company for your ride, worthwhile for the private ride for sure!!! Thanks for the great memories!

I want to start with the positives. Our crew Captain Andy and Tanner were knowledgeable,…read moreexperienced, funny, and helped to make us as comfortable as possible. Watching the balloon fill, learning about hot air balloons, and the 9 mile per hour landing were real bonuses. The ride itself barely hit 5,000 feet and that was only for a few minutes. Most of the ride was at less than 3,000 feet and a lot of the view was the highway. The private basket was a tight squeeze and contrary to some of the pics, there was no door on our basket so we climbed in, but Andy and Tanner helped us so it wasn't too bad. The 3 hour time period includes a 15-20 minute ride to a suitable launch site, watching the set up, a 50 something minute ride, watching the tear down, a mimosa of champagne and cranberry juice (? huh) and the ride back. You will not get to see the sunset from the balloon. You will not get a picture on the ground of your family in the balloon bc the 2 man crew is working really hard so that is not a real expectation. Look carefully at pics of people. They are in the air or they are in the basket without the balloon inflated. I bring this up bc I specifically told them that a primary reason I was paying double the price to go in a private balloon was to get a great family picture for our holiday card in the balloon. They could not accommodate and did not clarify that this was impossible bc they were seriously working their asses off. 5 stars for Captain Andy and Tanner for their work. My suggestion to anyone who wants to get this off their bucket list is to pay half the price and go on a balloon with a dozen or so people. You will be in tight quarters no matter what, but the large baskets are split in compartments and you save money while still enjoying the experience.

Great experience! Our guide Bob was so informative and fun…read more You can't ask for better scenery!

Wrangler Bill was great. He educated me about the people, culture, history, flora and fauna in the…read morearea. It was beautiful. My horse was super chill and easy to ride. I had a great time!

I can't recommend this company enough. Debbie and Kevin made the experience absolutely…read moreunforgettable and helped my fiancé plan a surprise proposal. Kevin kept us entertained in the air with some cool stories and fun facts about hot air ballooning and Debbie was so energetic and pleasant while on the ground. The basket is small and intimate but we preferred it that way. We were worried about the landing but it couldn't have been smoother.

One of my bucket list items was to ride in a hot air balloon, and for my recent birthday, my…read morehusband surprised me with this epic adventure! We met the team early on a Saturday morning, and I couldn't believe that we were going in a small basket. I almost jumped in the van with the 15+ group, but instead it was basically a private ride - just Kevin, his niece, his wife, and the two of us. (The other two were helpful when we landed, not to mention photos. Kevin's wife is an expert at getting the best photos. She took the rising sun shot of me that is no doubt the best photo ever taken involving me!) Kevin is a seasoned pro, and the trip showed. We went up high, where we could see the mountains by Flagstaff, the mountains by Tucson, and everything that lay in between. But then, being a smaller, more maneuverable balloon, we were able to skim along the desert hills. We soared just over the tips of the saguaro cacti, and Kevin told us all about the desert flora and fauna. We saw several jackrabbits and even a coyote. This is not the experience you get in the larger balloons, and it's absolutely magical! We eventually landed in the middle of a housing community, which brought a crowd of interested onlookers, but the chase team showed up quickly to load up the balloon while we heard the tale of the first balloonists and then drank a champagne toast to the rising sun while we listened to the Balloonist's Prayer. It was truly a special event, and it did not disappoint in any way. It is hard to live up to something you've always dreamed of doing, but somehow Kevin and his team made it all that and then some.

Knocked this off the bucket list while in Arizona for business. What an experience!…read more Our Air Balloon Pilot, Scott was very knowledgeable and could provide us with background on the location we were flying over. This is a Sunrise flight so you have to be at the meet spot no later than 4:30am! You then shuttle to the location where you board your balloon for your ride. The views were amazing. The whole experience was so surreal. We wanted to take Earl back with us, he was such a vibe! He made everything full of fun. The booking includes: transportation from Chandler to the Launch Site, your balloon Ride & breakfast once you land. It was worth EVERY penny! I would definitely do this again if in the area. Don't debate. Just do it! Earl & Scott and their crew are amazing!

Knocked off a bucket list item celebrating my birthday by getting on a hot air balloon ride in…read moreArizona!! This was an experience!! Great views! And kinda scary just a tad lol! @arizonaballoonsafaris was a great company to book with. Per person this was $199 which included breakfast and champagne. This is a sunrise flight so you need to be there at 4:30 A.M. No exceptions!!! This was dope though, someone even got proposed too on our ride Would I do it again? Idk! But 10/10 experience