I don't often leave bad reviews for businesses, but when the behavior of a preschool director /…read moreowner is this egregious, I feel compelled to share my experience. TL;DR - Lack of communication, unprofessional behavior, petty conduct, limited to the school's director Adam. Teachers are great. Long form: We brought our daughter to Global Minds in November of 2021 and things were great right up until two weeks ago. She loved the school, made friends, and we got to know many of the parents. There were some problems, like their seeming inability to answer the phone or call us back, but we were willing to overlook that for the sake of our daughter's happiness and the fact that she was learning both Mandarin and Spanish. Also, we really liked how the parents all formed a tight-knit community. Recently, my wife and I got COVID while traveling out of state (we are fully vaccinated). We attempted to contact Adam via phone on 3 separate occasions to inform him that our daughter would not be at school when we returned, and to receive guidance about what we needed to do before bringing her back. No one ever answered, nor did they return my calls. This lack of answering phone calls is a problem that goes back about six months, with only one of my phone calls being answered in all of that time. I was told multiple times by teachers that they would tell ownership about the problem. Adam finally responded to an email my wife sent several days earlier, telling us that we could bring our daughter back to school when she was feeling well. No other guidance was provided beyond that. There was no mention of a need for a negative test prior to her return. Current CDC guidelines are that children who are asymptomatic may return to school 5 days after exposure to someone who is COVID-positive. We waited until the 8th day to bring her back. She was never symptomatic. In the absence of any guidance from Global Minds other than the email we received telling us to bring her back when she was feeling well, we followed CDC guidelines and brought our daughter back to school. When I brought her back to school, I was told that I could not leave her there without a negative COVID test. I was a bit annoyed, since we had tried to call them multiple times for exactly this reason, and no one bothered to answer the phone or call us back. Adam's email also said nothing about a negative test. So, I said it was fine if she can't stay, but I was a bit annoyed that no one had bothered to give us any guidance before drop-off that morning. Chi (Adam's wife) called him and asked what to do, and he apparently said it was okay to leave my daughter there because Chi changed her mind and said it was fine. Fifteen minutes later, Adam called me on my cell. His behavior on that phone call was beyond the pale. As an adult, I have never experienced the level of disrespect he showed me over the phone that day. I could barely get a word in, in fact I think I said maybe 5 words in total. When he was done chewing me out, he demanded that I pick my daughter up immediately, and then hung up on me. I couldn't believe it. I went to the school and got my daughter and later sent Adam an email, addressing his disrespectful phone call, lack of guidance, sudden change of heart, and their habit of not answering phone calls or returning messages. One week later, Adam sent me an email and said he "found a lot of truth in my words" and offered to apologize in person the following day. I showed up to the school as he suggested, and was told by his wife that he was not there, nor was he planning to be there that day or the next. She had no idea about our meeting. I emailed him again, and asked what happened, giving him the benefit of the doubt. He offered no apology. He said, "My intent was to be at school on Monday and Tuesday, but I had some showings of properties and some meetings that popped up that kept me away." Obviously, he has more important things to do than follow through on a meeting he proposed with a parent at his school. Given the lack of communication, unprofessional conduct, and the fact that Adam seemed to be deliberately misleading me to waste my time, my wife and I made the extremely difficult to tear our daughter away from her school and friends, and enroll her elsewhere. When I informed Adam that I would be removing my daughter from his school, I received an email response one week later that simply said, "Turd." See the attached screenshot. This behavior is unbecoming any adult, let alone one who is entrusted with the care of children. I think it is important that anyone who is interested in taking their children to Global Minds know what they can expect from the director before enrolling. I don't know if any other parents have had a negative experience with Adam. Before these events transpired, I would have said that everything at the school was great. But, given what I experienced with Adam, I wouldn't recommend Global Minds to anyone.

We are sharing our experience below in hopes that the owner of Global Minds will seriously consider…read morehow unpleasant and unprofessional he can be with parents . After seeing some of the prior reviews and speaking to other parents regarding their interactions with him, we learned that our extremely negative interaction was not isolated, but rather part of a toxic, dismissive, and volatile behavior set. Before we talk about our experience with the owner, we would like to praise the teachers and support staff. We found them to be energetic and polite. They were engaged and nurturing with our child. We'd like to compliment them. Now we will continue with the owner. First, we started to notice something strange when we wanted to speak with our child's instructors via text or email. This is prohibited. Strange. Our intention was to glean feedback and/or insights how to best help our child progress with Mandarin. We were told communication with instructors was only possible in person and after the owner personally set the meeting up. That raised a red flag. Due to our jobs, our family has lived in multiple states over the past few years and we've accumulated a fair amount of experience with preschools. Let us tell you, this is NOT the norm. When we were told that, it made us think that something is being hidden. Why in the world could we not speak with our child's instructor unless it was 'pre-vetted' by the owner? We got suspicious so we started asking around. As a member of the Chinese community and native mandarin-speaker, I reached out to the community only to find a strong negative narrative about the owner. At first, it seemed odd that he was described as angry and volatile as we never really observed that, but, then again, we had never really interacted for more than a couples minutes with him at any given time. Only after a shocking, and, frankly, disturbing meeting with the owner did we realize this is a very accurate description. This all started because we had a question about a school policy. The owner, instead of answering the question over the phone, insisted on meeting at the preschool to talk. Honestly, we didn't think anything of it and came to the preschool very casually. Our expectation was that our meeting was going to be pleasant and informative as the owner arranged it. You can imagine our surprise when the owner started to shake with anger and speaking obscenities to us. We were literally stunned, and, honestly, scared. We had absolutely no idea that such a volatile and unprofessional person was running the school. That day was our child's last. Again, we don't want to bash the school as there are many capable and caring teachers, but we do hope the owner will mature as a person. It is completely unacceptable to us to enroll our child in a school that is ran by someone that struggles with anger management issues. We had a simple question about a policy that could've been handled with maybe two or three sentences, but instead blew up into an owner meltdown. Please grow in professionalism and learn to lead in a respectful and dignified manner.

Thank you for the great service. I truly appreciate your patience, professionalism, and depth of…read moreknowledge throughout the entire process. It made a big difference and was genuinely helpful

Summer and her team are awesome! They use a fun way to learn. Not only am I learning the Mandarin…read morelanguage, but I also am learning Chinese culture. I'm very lucky to find them and I highly recommend them if you are interested to learn Mandarin and Chinese culture.

As parents, one of the most important decisions we make is care for our children. We absolutely…read moreLOVE Miro. Our son is excited to go to school every day. The love and care for our children by the entire staff is phenomenal, the course curriculum and structure is fantastic. Our son is developing very well. We could not be happier with Miró and feel very fortunate that our children will have the opportunity to attend.

It has been two years since we enrolled our son at Miro and words can't truly express how grateful…read morewe continue to be to have now both our children attending (1.5 and 4). The teachers are consistent, the love and care they show our children is truly above and beyond and the learning and growth they experience is absolutely amazing. A very big thank you to Miro and Fabiana but most especially to two teachers that go above and beyond for our children each and every day, Maestra Alejandra and Maestra Sandra...we love you!!

Linda is an amazing French tutor. She's great at correcting your accent and teaching proper…read morearticulation. I'd continue course with her if it wasn't as far of a commute. I highly recommend her!

From the owner: I have been teaching French for the past 30 years .[Masters in Education]from the Sorbonne in…read more Paris . Private, small group classes, and to large enterprises. All levels , beginner, intermediate and advanced are covered. the emphasis is on speaking and accent . I also takes groups to the south of France twice a year to Provence.

My daughter Jami has attended Spanishtime for 3 years. She is now age 6. She understands commands…read morewhen spoken and knows a great deal of vocabulary. I have also witness Jami speak Spanish fluently in her sleep. It came as a shock to me the second year she was in the program. I am not bilingual but I know enough Spanish to acknowledge that she was speaking full sentences regarding a pumpkin. They were discussing Halloween the day before in class. I highly recommend this program to anyone who wants to give their child the gift language. It has brought Jami a lot of joy. Sincerely, Kaye Huttmann

We love Spanishtime. The staff is warm and professional and the environment is great for kids. I…read moreusually have to drag my child out every day. That in and of itself equals 5 starts for me. Gracias!

Some may think that signing my baby up for sign language before he is six months old sounds…read moreinsane... but after just one class with Crystal this past weekend, I'm confident that making the decision to sign Baby M up for sign language classes was an incredibly smart idea. I've seen proof that by communicating with your baby via sign language, it will allow babies to communicate their needs before they can speak. As a result, this will reduce frustration for parent and child, accelerate verbal development (since you speak and sign at the same time), and enhance bonding. Thanks to my friend Lori for setting up a small group series of level 1 classes, I met Crystal Ashworth, the owner and certified My Smart Hands Instructor, this past week. She was professional and very patient with our group (which included smart asses such as my husband and babies from 5 months - 9 months in age, some of them on the fussy side during class). I love the set-up of the class which incorporates plenty of repetition, songs, trick to remember certain signs, a manual to follow along, and a CD. We'll need to practice at home, but we already walked away with a handful of ASL signs that we use daily such as more, eat, thank you, please, milk, all done, dog, mom, dad, grandma, grandpa, girl, boy, baby, happy, grumpy, and the letters of the alphabet. In addition, I just found that there is an entire My Smart Hands dictionary available online with videos to show parent and baby how to sign certain words. I'm already looking forward to class number two and hopefully advancing to level 2 classes eventually as well!

I put in an inquiry and never got a response. Extremely unprofessional in my opinion.read more

speak the language and be a teacher it can be far professional. you do not have competent teaching…read morestaff. poor organization of work and not the ability to be on the level. The main thing for the Berlitz Center is money.