I found the perfect new kitten for family at this shelter, online, while traveling for work. I…read moresubmitted my application, as they required, and was called a couple days later to let me know I was approved! I asked if someone could be available on Sunday to pick up the new family member and they agreed! I told my family about the new addition, and the kids were so excited! I was called today to let me know that they had adopted the cat to someone else so it was no longer available. After being put on the phone with a manager, she said they were doing "what was best for the animals" and "for all we know you eat cats"...what?? This was the most unprofessional, disrespectful experience I have ever had. Tonight, I get to tell my kids that we are no longer adopting the beautiful cat that I had showed them.

Told us we could pick up a dog that we fell in love with. Get there to pick her up and they gave us…read morethe run around. Something about they "needed to call Houlton before she could be released." So we drove home.... to MADAWASKA. They told us we could pick her up the next day. We called them the next day and they gave us some bullshit about the dog's temperment and tried to push a dog off on us that is NOT a good fit for us. They are sending the dog we fell in love with to BANGOR- where "they have the money to care for her". She has a loving home right here. Screw you guys. RUN! Give your money to someone else!!!!!

Was recommended to them by our dog trainer. The staff are so caring, knowledgeable, and try to go…read morethose extra steps to ensure your mind is at ease while you are boarding your dog there while you're away. We boarded our 8 month old puppy there for 9 nights and they emailed us, and kept us up to date with how our dog was doing. We enrolled her in the day camp for several of the days (I recommend it). She was so happy there that she didn't want to go home! The staff are very personable, friendly, accommodating, and eager to help. Very clean inside, and when your dog stays over they wash the bedding on a daily basis. You don't even need to bring a bed or dog toys as they have some. They are very concerned about your dog's safety and health. I recommend them to anyone in the area who needs dog daycare, or boarding.

Have my Ezmé in daycare, and she boarded there. I love it! She loves it! Clean, pleasant kennel,…read morein beautiful country surroundings. Brillinat and caring staff. Well worth the drive to get there and back. I wouldn't entrust my Ez to any other kennel after experiencing this one.