They are great. Very gentle with my cat. Will definitely use them again! Fast and efficient, always…read morehas an appointment with in a few days and they can go to your home. Very Profesional!

The first thing I love is the building. It is all environmentally friendly, very cool! I have been…read moretaking my dog here for years. I also have been away off and on and they always fax his records to my 'away vet'. I am usually able to make an appointment without too much wait time. The front desk ladies are nice. Dr M is very kind, I hugely respect her. I know she helped an aquaintance through a really hard time with her dog. You do have to speak up if you want her to check out any of your concerns. I am not sure what tool or techique they use in the back to cut nails... but my boy makes alot of noise so I do his nails now or go elsewhere (my only complaint). Dr M has helped with getting my pup to lose weight. She gave him a vaccination that was not due for a little bit to save us from needing to come back, loved that initiative. Askem also likes his treats! Overall, great place. Highly recommend.

Took our puppy there for a few visits but she always left acting very aloof and quiet. Took her a…read morecouple days to get back to her bright, cherry self. After the third time, I realized she stressed out by whatever was happening to her there. And I agree with a previous review that these ladies definitely had attitude! Glad to have found a perfect groomer elsewhere!!

I will NEVER take my dog to this cold, unfriendly, unprofessional place again !…read more I had called ahead and booked an appointment to avoid having to leave my dog at the groomers for hours because he hates going there and is very upset when I leave him. The girl on the phone told me that wasn't a problem and to just drop him off around 9:30. I arrived at 9:45 and she told me it could not be done in the two hours like we had discussed on the phone. I decided to leave him and hope that he would be finished at a reasonable time. I had left my phone number so they could also call me when he was ready to be picked up. 3 Hours had gone by and no phone call at all .... I showed up to pick up my dog and I asked if they tried to call me and she said yes (3 times) and that she had written my phone number down wrong ! Well, actually they do have it on file because they already know my dogs name and I had been there once or twice before. Then she tries to charge me for a shampoo when he was only there for a cut. When I questioned her she walked away from me to get my dog and slammed the door!! I told her that when I made the appointment I had asked for a cut and I also mentioned it when I dropped him off this morning. She said I should have been more clear !! Then the other child (girl) comes around and asks if there "is a problem" and I said yes, "this girl is giving me an attitude and trying to charge me for something I didn't ask for". Well, unfortunately, she was just as ignorant and unsupportive. I then asked for my dogs leash because they did not give it to me, well she went to pick it up and she slammed the door again !! I realized I was not dealing with friendly people and I wished them the best of luck with the business and that I would not be returning. I was warned already about this place but though I would give them the benefit of the doubt because the location is close to where I live. I WILL ABSOLUTELY NEVER GO THERE AGAIN !!!

We've used Solid Gold as our go-to kennel for all of our dogs over the years, since the late 90's…read more We've never had a negative experience, and they were even accommodating enough to refrigerate food and administer medications when needed.

We have used Solid Gold on a number of occasions, for our current dog and dogs in the past ( at…read moreleast 12 years). We have always been more than satisfied, until 2016. We had left our dog for two weeks, leaving our other animals at home with a sitter. A few days into his stay, he was bit by another dog; minor, but needed to be taken to the vet. Instead of calling the sitter, as directed...we definitely left the appropriate number....I saw the attendant record it...they called the number of a family member who we had visited the year before; they were on vacation. Long story short, our loving, mild mannered dog, spent the better part of two weeks in a kennel with a cone on his neck; for him, a living hell. We arrived home to a sizable bill, but did not realize the impact of the visit until we tried to take him to the vet. This incident has totally ruined this dog. He is now extremely apprehensive to any change and is visibly upset by any loud noise. If you pick up a newspaper or a fly swatter, he can't get away fast enough. His anxiety is so great when we take him to the vet, we now have to medicate him before the visit with trazadone and gabapentin. This only slightly lessens his desire to climb out the nearest window. Our vet says his dramatic behavioral change had to be triggered by a traumatic event. I have a friend who experienced a similar change after boarding her retriever with them. I'm not saying that they don't provide good care, I'm stressing that if you leave your animal with ANYONE....do not let the busyness of the early morning drop off time deter you from verifying that they have all the pertinent information before you turn over your pet.....they're depending on you. We have never used them since, as we received no followup call from the owners in regard to this incident.

Outstanding experience with house sitting our 3 dogs!! Professional, trustworthy, and great with…read moreour "high needs" dogs!

I arrived 12 minutes late to a 1-hour appointment after getting lost on the backroads of Woodland…read more Upon arrival, I found a text on my phone from 11:10 (two minutes prior) that my appointment was cancelled because I was 10 minutes late and that I would have to pay double ($120) to reschedule. At 11:12, I texted Olivia and called her twice; both calls were hung up on without answering. She proceeded to turn the music up and hide in her garage (?) while pretending that I was not in her driveway. Eventually she texted me back that my appointment was now more than halfway over; evidently, she had slotted me for a half hour appointment after confirming via email that I had a one-hour appointment. On the drive back to Presque Isle I picked up some pet clippers ($25) and have successfully shaved my cat's butt in ten minutes flat. It was much easier than I expected and I suggest others do the same before attempting to cooperate with this person. In summary, some tips: - Practice finding the place in advance of your appointment (it is a brown trailer with an RV/shack out front and a dirt driveway on the left deep down the New Sweden Road) - Triple check the duration of your appointment as there's a good possibility you aren't booked for the timeslot that was confirmed by Olivia - Don't bother calling, you won't get an answer - If you are 600 seconds late, your hour is forfeit and you will pay double if you are desperate enough for a second attempt at the "service" - There's more than one way to shave a cat

Karen does and excellent job of grooming my dog. She really cares about animals and is very…read morefriendly.

Our Puppy never looked better. He was happy to be their and was not a stressed as our previous…read moregroomer made him feel. Owner is super nice and the price was $20.00 less the our other groomer! WOW and the Puppy was happy... FANTASTIC! Will be back.

The best dog groomer in the Fredericton area in my opinion. We left our nervous, yappy little…read moreCockapoo with the owners and left with instructions to return in two hours. When we got back he was washed, clipped and looked so good! He was beautiful and ever so calm. I highly recommend Petagree to one and all. Best in the business!!!