I need to warn everyone about my recent experience with 2545 Salon & Spa (875 Gibsons Way #102)…read more On October 14, 2025 I paid $93.45 (tax in) for an "Unlimited Monthly Tanning Pass". What actually happened: -Used it successfully only three times. -Next three visits (during posted hours) the salon was randomly closed. The first 2 times had no notice. The third time, just a sticky note saying "understaffed, appointments only and to call the Sechelt location. -I called asking what was going on and if I could get a refund or extension since I tried numerous times to use my package. It's only for a month so I only have so much time to use it and when the hours on google are posted as OPEN, I should be able to access the beds. Owner Lauralye replied by email, said I was being aggressive on the phone and banned me. Completely false information. I never even raised my voice so this one threw me for a loop. When I kept asking for my money back, she permanently banned me in the same email thread. They offered a partial refund which was never received. I left a 100% factual 1-star Google review with receipts attached they got it removed/hidden. Now they are leaving themselves fake google review. Laughable. When I kept pushing, they threatened me with legal action and accused me of being "aggressive" (I have every email -- I was nothing but polite the entire time). Zero refund, zero apology. So yeah - they have no problem stealing people's hard-earned money, then threatening to sue you if you dare speak up. I cannot believe I have to go through this for ninety-three freaking dollars that they simply decided to keep. I have my receipt, and the entire email chain (including the ban, the legal threats, the fake "aggressive" accusation, and the deleted review). Happy to privately show everything to anyone who messages me. Please think twice before you hand this place any prepaid money - tanning packages, gift cards, whatever. I've now had to file with Civil Resolution Tribunal (CRT) and my credit card company for a chargeback. Just posting this so nobody else in Gibsons loses almost $100 and then gets threatened for daring to complain. Sad that it has come to this but I have exhausted every option and tried my best to deal with this privately. Unfortunately I have been pushed too far. It's almost Christmas and these days, every dollar makes a difference. This is my hard earned money after all. Support local... but not when the local business keeps your money, deletes your review, and threatens to sue you for telling the truth.

I had a manicure and pedicure done as well as a trim. This was my first time at the salon. I was…read moredisappointed. The person at the front was not particularly attentive. I had to wait a few minutes out front. I was not offered any refreshments. The technician was friendly, but the service I selected did not include all the parts of a manicure, when I asked about it I was informed that the service I chose did not include it, I wasn't offered an upgrade. During filing, I had to point out several areas where the nail had not been completely smoothed out. When I left the salon I noticed that the polish was a bit streaky and thin in some areas. Overall, it was not the pampering spa experience I had looked forward to. It was expensive and I don't think the service matched the price. This is something I had splurged on. The room was painted dark or black and had signs of wear and tear everywhere. The lighting was too bright, and the bed was covered in obviously well-used and worn towels. Music was irritating not relaxing. Next time I will go somewhere else, or wait until I'm in the city where service is better.

Time To Glow Mobile Spa delivered an amazing experience! Sarah did my massage, and she was great!…read moreTheir team came to our Airbnb for massages during our girls' weekend. Skilled therapists left us feeling relaxed and rejuvenated. Plus, being able to communicate via text to book and pay ahead of time via email transfer made everything so convenient. After our spa services, we were able to just relax and enjoy. We'll definitely book again!

Sarah came to out air bnb to give us all facials and massages and it was incredible! she's…read morefriendly, thorough and was such a joy to be around! the services were amazing- I cant recommend time to glow enough!

I used to go there for pedicures but last time I was "gouged" by the very young technician. She…read moresaid "got you" This caused bleeding and then a blood blister and a lot of ongoing pain lasting months. Go anywhere but this place!

Best place to get waxed that I have found on the Sunshine Coast! I've been a client for over…read more5years. Never had so many compliments on my eyebrows before!

Lynn is fabulous and gentle with my nails. I always feel like a million when done pampering myself!read more

I've been getting my nails done here on and off for almost 3 years now and I've got to say nothing…read moreon the coast compares to the friendly staff and reliable service at perfection nails. I am always warmly welcomed once entered and I never feel uncomfortable to speak up about a concern because I know my tech will happily correct any mistakes ive found (that is the odd time there is an imperfection). Lately the salon has been quite busy, but I do not mind waiting for such an amazing job rather than to settle for less at another salon

I cannot say enough good things about Jamie and the services she provides…read more She is a consummate professional and always makes me feel comfortable even though i'm baring my bits and bites to her! I've told all my girlfriends that sugaring is the way to go for hair removal and have absolutely no hesitation in passing Jamie's information on to them. If you have sensitive skin like mine that rejects shaving of the lady-bits - then I suggest you try sugaring with Jamie - there's no burning wax rash or ingrown hairs to deal with and it's good for your skin! She's the best out there in Vancouver for this service.

This is my first time getting sugaring done and I'm so glad it was with Jamie! I told her that I…read morehave never done any waxing or sugaring done before, ever. So she made me feel comfortable and walked me through the procedure without making me feel tense. She was pleasant to talk to and her service was top-notch. I am going to be a regular after my first visit!

When I went in to book an appointment , the person booking the appointment was very rude and abrupt…read morenot to mention she just waved me to go while she answered a call. I I cancelled the appointment and will go to a salon that appreciates their customers.

Rudest employees working there . No idea how they stay in business . Sub par work, thick, uneven…read morenails, and so rude . The price they charge is WAY above any high end salons , and the work is awful. Crazy .

Fantastic service ! She's amazing ! Dana is able to get exactly the look you're going for whether…read moreit's nails or anything else. If you're looking to get your nails or eyelashes done in Squamish - she's the go to.

From the owner: Offering you professional long-lasting gel polish manicures and pedicures; eyelash extentions, and…read morefacial waxing. Using only top quaulity FDA approved products, you are guaranteed to leave feeling fresh, new and looking gorgeous!!

Absolutely love this place and the people behind it! Every experience I've had there has been…read moregreat, from the friendly ladies at the front desk to the owner herself. Naked Beauty is hands down the best place to get lashes, facials and tans in town. I am constantly receiving compliments on my lashes! Beautiful atmosphere, bubbly energy and kept extremely clean! I highly recommend this establishment and the services provided!

From the owner: We’re a community of beauty professionals creating an edgy, fun and modern vibe. Our goal is that…read moreyou leave feeling confident, sexy and refreshed – ready to take on anything life throws your way. Come enjoy a five star treatment at Naked Beauty!

If I lived in Vancouver, I would go here religiously. Probably the best eyebrow threading that I…read morehave ever gotten. Service was so thorough and my brows have never looked better. After threading, they offer makeup application to make sure your look is pristine.

Peaceful environment, and my young reflexologist worked my feet and calves with impressive,…read moresurprising strength! I was sad when it was over.

Upon arrival, you are greeted with a very tranquil environment. The staff seemed pretty well…read moreorganized, and they provided a really quick but informative tour. They provide slippers, a robe, and a locker card for you and I was promptly shown where to put my belongings. I booked a 60-minute RMT treatment, but was early. I lazed in their lounge area for about 20 minutes. In the lounge, there are light refreshments such as water, coffee, tea, fruits, mixed nuts etc. You could also order off their menu if you please. My RMT was a few minutes behind, but I understand, and she apologized. The massage went great, she was really strong, and intuitive. I then proceeded to the newly renovated Grotto for my allotted 2 hours of soaking and relaxing (it's 2 hours booked time-slot, they don't set the timer for you when you step foot into The Grotto). The entire Grotto area is not large, it is about the size of a standard hotel swimming pool area. It was beautiful, but it's not mind-blowing. The mineral pool takes up the majority of the Grotto, and that was lovely. It had a large waterfall feature that was like a curtain of silence (more on that later). The temperature was perfect and my skin did not prune! There is one cold waterfall (more like a fancy Moen-style fixed showerhead). There is one medium-large hot tub. Outside, there are several (about 6) patio-style tables and chairs, equipped with heat-lamps (for colder months) and medium-large gas fireplace/pits. You could also order food and beverages here (alcohol too). They had 5-6 large wooden barrel-like structures that were the dry saunas. I went mid-week, so I didn't have to share mine with anybody. It is very new and very clean. They also have 2 outdoor showers in case you need to rinse off. There is a self-serve beverage area that serves four different flavours of water varying in effervescence (not kidding). All in all, not a bad experience. PROS: -lovely ambience: I can see if you want to splurge on a mini-spa experience, the Grotto could be a great option ($95 per person, 2 hours stay max) -new facilities: the locker room is large, clean and very nice. The showers were large, clean, and well stocked. The lockers are electronic, so I didn't feel like my belongings were in any danger. They even have one bikini dryer which worked like a charm. -RMT: she was great, very lovely personality, and knew what she was doing CONS: -The Grotto: since I booked an RMT treatment, I had no choice but to add the Grotto (why? Not sure....) Would I have added the Grotto anyway? Sure... but would I pay $95 for a couple of pools and self-serve sparking water? No... Why didn't I get a slight discount for The Grotto since I am already paying for an RMT appointment? Not sure.... I was tempted to go back to the lounge and take the entire bowl of fruit (they featured plums and nectarines that day which are so expensive at the moment) and empty out their mixed nuts dispenser. But I promised I would not let my intrusive thoughts take over my life anymore...-The Grotto rules: there are signs posted everywhere that all guests should speak in quiet voices (much like the Scandinave Spa in Whistler). However, there were a few couples having full blown conversation whilst soaking in the mineral pool. Keep in mind, there is a constant, loud waterfall in The Grotto, so in order to be heard above that noise, you need to speak loudly. That's why I had to take reprieve behind the curtain of silence, because I did not care about whether or not Steve wanted to go back to get those runners. I was also a bit peeved that the staff standing around (2-3 of them at a time) didn't reinforce these rules. In Whistler, they are way more stricter about the silence rule. -The RMT: again, she was lovely and skilled... but $200 for 60 minutes.... Yes, I will get SOME of the money back, but my health coverage pays only for what the average RMT charges across Canada, so I will likely get about $100 back. Again, I get it, it's a resort/spa, it's all about the ambience and location. She did throw in some warm towels, lavender mists etc to make it more "spa-like", but I would not return just for an RMT treatment I can get elsewhere for much cheaper. -The check-out process: If you noticed, I reiterated "treatment" several times. Are you supposed to tip for an RMT treatment? Okay, I get it, it's a resort/spa. I would have tipped my RMT anyway, because it is what it is. The thing that left a really bad taste in my mouth (and it wasn't the lavender mist spray or the strawberry-lemongrass sparkling water), was the AUTO GRATUITY. Now, am I a dunce and didn't read the fine print? Maybe... but I am also only ONE PERSON. I used one towel, one robe, one pair of slippers (which I returned, I swear), and I fetched all my own refreshments. There was a 15% auto-gratuity for BOTH the RMT and THE GROTTO *shakes head* I would have gladly tipped them 15%-20% on my own anyway, but that's not the point. TLDR:Do it once, won't be back

There is a beautiful waterfall as you walk in that sets a wonderful backdrop inside the grotto…read more This beautiful grotto at Tigh Na Mara is calming and relaxing. The water temperatures are within 1 degree of your body and a delight to soak or enjoy a swim. Covid rules limit the number of people to 8 in the grotto. There is also a lounge and tapas restaurant where you can enjoy wine, snacks or tappas afterward. The only downside to visiting the grotto is the cost. Be prepared to spend at least $100 for a couple to enjoy an hour of relaxation.