This place has gone to _____! Every year it becomes increasingly difficult to make appointments, follow up appointments, just engage with staff here. They have over 100 patients so they can't provide quality service is what I gathered today from the call. I never get to see the doctor I drive over 2 hours from Richmond to meet. I've had enough, now they got 99 patients read more

This practice is now absorbed into the Virginia Hospital Center's massive collection of practitioners. (When I asked for an explanation of what happened to the Arlington Women's Center, I received different answers from three different staff members.) I had no problem making an appointment, and the front office staff were great. However, the NP and physician who treated me were abrasive and rushed. One of them barked at me multiple times during my exam, then took a breath followed by a little lecture on giving her a "little grace" for being overworked and stressed (which I did). The other one was detached and seemed irritated. I should mention that all of this occurred as they treated me for an extremely painful medical condition, which I felt they glossed over (no suggestions on how to minimize the pain). I left thinking "never again." The CT technician was excellent, and so were the nurses at the VHC women's surgical center, where I had good results with the outpatient surgery. Shockingly, I have had several instances of a different patient's data being uploaded to my patient portal account. My earlier records were nowhere to be seen, I think due to the portal being switched to different vendors. Due to a cardiac history, I had an EKG just before the surgery. Later I showed it to my cardiologist , and he pointed out that it was the wrong EKG. It belonged to someone else. I've asked my PCP for a referral to a new gynecologist, and I'm willing to drive further in exchange for better care. read more

Top care with Dr Rohn, so easy to talk to. She is experienced and thorough. It is tough to get on her schedule and parking can be tough but there will be a new facility soon! read more

Was a patient of Dr. Crowther's for 9 years until the front desk staff randomly decided to call an emergency contact after a routine visit. To follow up on a non-emergency issue. My emergency contact proceeded to ask whether I was having abortions-- to which the staff responded "no". (What if the answer had been yes?!). This is literally illegal. When I called to complain, they blamed everything on me. Said I didn't answer the phone quickly enough (I called them back 24 hours after their initial phone call -- I happened to be a work meeting during the initial phone call) and said that I shouldn't have listed this person as my emergency contact and therefore I was to blame for their HIPAA violation. Infuriating, hurtful and awful. read more

I have been going to Virginia Hospital Center, Arlington for the birth of my babies for years and this was the first time that I have been to Arlington women center and it was wonderful. Beautiful facility, well organized and wonderful staff. read more

I have been going to Arlington Women's Center for the last 7 years and am about to finish up my first pregnancy (so I can write a review about that portion later). I see Karen King and she is absolutely FANTASTIC! I have met the other midwives and doctors in the practice who are all pretty great in my opinion, but I am biased since I have been seeing Karen since 2007. She is always wonderful, caring, and a pleasure to speak with. Even when she is busy, I never feel rushed and her calming attitude has alleviated any stresses I've had since I got pregnant. Since I've been going through my pregnancy, I have been dealing with Melissa a lot as well and she is great too. Of course the waiting times can be long (as noted in the other reviews) but I have never been to a doctor's office where that never happens. I personally haven't had to wait super long more than a few times and usually there's a good reason such as my doctor was on-call all night with multiple deliveries. The front office staff is efficient and nice, no complaints there. Overall, I HIGHLY recommend this practice and a few of my friends have already switched because of my positive experiences! read more

This place is extremely disorganized and all staff require retraining. After calling repeatedly to reschedule a routine appointment, I was told they have no record of me on file and asked if I was a patient there. I am 25 weeks preg and have been going there since my first appointment (8 weeks). They have new processes that no one knew anything about. I was also charged $2500 for an NIPT test that wasn't covered by my insurance (that I was told was covered). When trying to get my medical record sent to a new provider- was given the complete run around and records were delayed unnecessarily. I don't usually write these reviews but this is totally unacceptable. Run away- don't come here- there are plenty of other top notch providers in this area. read more

I cannot speak for the OBGYNs at Arlington Women's Center, but the staff surrounding them was rigid and bureaucratic, and I cannot recommend the practice to anyone. My wife has been undergoing IVF treatments nonstop for over a year, and the resulting pregnancy has been high-risk, requiring weekly visits to a fetal medicine specialist 90 minutes away. As a result, at 13 weeks pregnant we had never settled on a regular OBGYN. I called Arlington Women's Health and tried to set up an initial appointment. I was told that, before the OBGYN would see me, I had to fax them a form granting them access to request medical records from the fetal medicine specialist. One they had a chance to review my wife's records, they could decide if they wanted to formally schedule my wife with the OBGYN. When my wife called Arlington Women's Center to confirm that they had received the request for records, the scheduler immediately became defensive over my wife bring anxious about getting the appointment formalized. The scheduler showed no compassion for my wife, and as she became more and more distraught over the situation, the receptionist became more and more defensive. Once my wife got off the phone with AWC, I received a phone call from their head nurse reprimanding my wife for being upset. I was further told that, after reviewing the records they had received from the specialist, we had to come in BEFORE our OBGYN visit to review history with the nurse. I agreed to the appointment, forgetting that my wife had a scheduling conflict for this second appointment. When I called the next business day to cancel this nurse interview, I was told by the scheduler that I wasn't allowed to cancel because the visit was required before we could see the OBGYN. The scheduler told me that the nurse would call me later in the morning. When I spoke to the nurse, she told me the questions that they had wanted to ask me during the appointment, then proceeded to tell me that my wife was not welcome at their practice and they were cancelling ALL appointments. AWC's process to see my wife was incredibly over complicated. Other practices do not require hours of conversations over the phone and pre interviews just to see a doctor. And other practices hear patients' worries and anxieties, and respond to them as human beings, with understanding and compassion. My wife has endured hundreds of IVF injections, untold numbers of blood draws, and multiple miscarriages on her way to getting pregnant, and then we got news that the pregnancy was high risk due to an extremely rare birth defect. She carried the stress of this diagnosis over dozens of hours of driving for regular specialist visits. After all of this, going to visit an OBGYN should be trivial. Instead, I feel like we were churned through a rigid bureaucracy and spit out when we couldn't operate on their schedule. read more

Pro: The doctor I saw was great. Cons: Parking is a literal nightmare. Also, they were supposed to order something for me and schedule a follow up appointment but never did. I ended up calling them and they acted like some special pharmacy was supposed to call me before the item could be shipped. They said they would have them call me. Nothing happened. I'm beyond frustrated and wish I went somewhere else. Now I feel stuck. read more

The doctors are top notch and the best in the area for pregnancies. However, their front office staff is the most rude and non-responsive we have dealt with in 17 years in the DMV. They roll their phones early, so you cannot reach staff after 4:30pm and when you contact them during the day they are inconsiderate. They blame all scheduling on the doctors, when its the doctors that ask for the follow-up appointments. They refuse to schedule appointments as you are leaving because they are in conversations. If you have patience with inconsiderate staff, the doctors are excellent and caring. read more

Please avoid this place. First of all you have to schedule appointments 3 months in advance but wait you cant so you have to constantly call in hopes that they have "opened up" that months calendar schedule. Had to wait over an hour today for my appointment at which point I had to wait an HOUR for them to tell me that Dr. Rohn would be longer. No thank you. Called me to schedule and only appointment available in January is a day that I'll be out of town .. They waste your time and don't care about your business. AVOID THIS PLACE. I'll be taking my business elsewhere and you should too. read more

I saw dr. Biggs. I went in for a first time yeast infection, they didn't bother finding out what type of yeast and just put me on diflucan for 6 months! I went to another doctor and they immediately tested for the species of yeast. And it turns out the species I had is resistant to diflucan (fluconazole) !!! [Written on the lab results]. And for those who asked: Boric Acid was the cure. My conclusion is that Arlington Women's Center just don't care for minor things like yeast infections but they sure don't mind prescribing medications for 6 months. And in my view this is why certain yeast species became resistant to certain medications. I am done with this place although my best friend had her babies delivered under their care. I just noticed that there are 4 other One Star reviews here but they were filtered out and I agree with what they said 100% and since when does Yelp filters reviews!! read more

After moving out of the state, I called requested a copy of my mammogram order to be mailed to my new address and paid the $10 processing fee. Since I had a change of address, I gave it three weeks but I never received it. I called today and was transferred to five different people in the office, having to repeat the request to have another copy of the order mailed to me each time. Finally, I was connected to Heidi, the person who originally processed the order. She told me she couldn't mail another copy, that I had to come pick it up and I told her I lived three hours away now. She then admonished me for not having the mammogram sooner since I was seen in January. I didn't feel I needed to explain the reason I wasn't able to go sooner and simply asked her to mail it again. She was very rude and on an obvious power trip. She finally agreer to mail it and we hung up. I then received a very snippy voice mail from Susan, who had obviously just spoken to Heidi about our conversation. Susan informed me that I had a balance which would need to be paid before I could get my mammogram send to me! My question is why wasn't I told that the first time and why did they take the $10 and say they would send it to me? Susan is on a bigger power trip than Heidi from the sound of her voice mail! Why were they able to mail it the first time but now that I had words with Heidi, they are suddenly not able to mail my mammogram order? From the other reviews I've read on here, the office staff is definitely a problem at this practice. They are rude, insensitive, unprofessional and uncaring. DO NOT GO TO THIS PRACTICE! read more

The one star is for Karen King, the nurse and midwife at the office. She is very personable, helpful, concerned when needed and really takes the time during the appointment to make sure you don't have any questions. The staff is unfriendly at best. Most of the time the front desk admin won't even look up from her typing while you sign in and hand her your health insurance card. The billing admin isn't any friendlier and I have been billed totally differently every year. The phone waits are long, the office hours are shorter than most and the phone lines are closed for lunch. Appointments are usually a month out. I have never been taken back on time ever even though I usually do early morning apts. If you ask how much longer your wait will be they give you attitude about how they will see you as soon as they can. I think if you are pregnant they treat you better. The medical practice is also really antiquated. No online apts, you have to re-fill out all 3 pages of forms every year, no way to email the Dr. or nurse with questions, no access to your medical records online, etc. I have problems finding time to call the office and wait 10 minutes on the phone so I would appreciate being able to do online appointment scheduling. read more

I would rate a ZERO if Yelp gave the option for it. Dr. Crowther is the WORST OBGYN doctor. I would NEVER recommend for anyone to go visit her. My mother was experiencing pain and was not able to be seen that week or the following. The doctor advised her NP to let my mom know that she can wait for her annual check-up or go to the ER. When my mother went in for her annually check-up, Dr. Crowther was very disrespectful and aggressive. In addition, she had my mom wait for a long time before she came into the room. Then in a very rude manner she told my mother that she cannot complete her check up because my mother is OVER WEIGHT ! ( This was also noted-ted by the doctor herself in my mothers report for her "visit". I cannot believe that a doctor would tell a patient, you cannot be checked on because she thinks a patient is too over weight. Not only that, but refused to call my mother's insurance company to approve an emergency X-Ray she needed. Moreover, her office went ahead and filed an office visit claim to get their money for the CHECK-UP MY DID NOT GET. This is the most disgusting thing I have ever heard. I will make sure this goes to the Medical Board and the VHC. read more

I'm kind of surprised to see so many bad reviews. I've been going to AWC as a patient of Dr. Crowther's for almost seven years now. Dr. Crowther is one of the friendliest, funniest doctors I've ever had, and does a quick pap to boot! She was helpful and knowledgeable when I couldn't get pregnant and even let me start diagnostic testing before it had been a full year trying. When I eventually did become pregnant, I got to see all the other doctors in the practice whom were all great, especially Dr. Owen. I ended up having Michelle Powers for my delivery and while I was at first hesitant at having a midwife, she couldn't have been more great throughout the process. Michelle Powers did the first half of my second delivery and then Dr. Crowther was on call for the second half. Both deliveries were great experiences. Before I was pregnant, I used to get frustrated with how long it would take to get an appointment for my annual pap, but now after being on the other side, I understand how/why the OB patients get priority on appointments. That said, I believe they have days where each doctor only does GYN appointments to alleviate that. It could have taken me longer than usual to get an appointment because I only wanted to see Dr. Crowther and in the morning, whereas now I would see any of the doctors. Do you have to wait 15 minutes for an appointment sometimes? Sure - but I rarely go to any doctors office where there is no wait. I've never had a rude encounter with the front desk staff or nursing staff either. Sometimes when I've had to call the nurses line for test results, etc. I've been put on hold for a while, but they've changed that now to where you leave them a message and they call you back. If you think of it from the other perspective, the nurses are busy helping patients and if I was one of the patients in the office, I wouldn't want my nurse on the phone the whole time during my visit. I'm not really sure what people are expecting when they walk in here but it's just like any other normal doctors office I've been to. The renovated and expanded their space so it is a lot more spacious. read more

If you like having someone prodding around your genitals with an audience of 3 other "nurses," this is the place for you! It was like the were treating my room like a clown car. Otherwise, the front desk staff are rude. The calendars don't open until about 3 months out, which makes it hard to schedule an appointment far into the future. It's also hard to get an appointment less than 6 weeks in advance. I had to call this place for a mundane issue and they wrote me a script based on what I said on the phone and said "call back in a week if it doesn't improve." THANKS. Then I get to the drugstore and it's just a slightly stronger version of an OTC product. So now I get to use that, it won't work, and then I can call back again and wait six weeks to get in. Except I won't, because I'm going to switch to a different office. Plusses, I've never had to wait long but I see one of their midwives, Karen King, and I really like her most of the time. I think those who see the Doctors may have longer waits. Parking is expensive unless you're willing to park on the street, then you can save a few bucks. read more

I was very hesitant about switching to this practice mid-pregnancy based on these reviews, but I have so far found the midwives and Doctors at AWC to be caring and competent. I switched from another VHC practice where at my 8 week appointment the OB didn't want to talk about birth plans, brushed off my concerns about VHC's c-section rate and basic answer to everything I asked about their L&D practices was 'you'll be fine.' Even during a consult - before I became their patient, Dr. Rohn of AWC spent 30 minutes discussing me and my husband's concerns and wishes for my labor - more time than my previous OB had spent with me over the course of several appointments. So far, I am extremely happy with the switch. At AWC I feel like I am treated like an individual. Yes, the front desk staff definitely needs work, and I do also think you get more attention if you are pregnant - that seems to be their main focus. Appointments are not on time either, but if they are mostly dealing with pregnancy, labor and delivery, this makes some sense. You can't do your ultrasounds in-house either, but the group they refer you to is great. These seem like a small price for me to pay to have caring, competent care providers, who listen to my concerns and discuss my options with me. So far, I feel well taken care of, versus ignored and scared. That said, If you highly value on-time appointments, in- and-out routine gynecological care with in-house services (for ultrasound), you might be better off going elsewhere. I was quite happy at my previous OBGYN practice, until I got pregnant. Depends on what you're looking for. read more

The reviews here surprise me! I started coming to Dr. Colon for irregular menstrual cycles and we found some issues on the way. He was very detailed and thorough explaining what is going on with me and what the next steps were, he even walks me to the front to check out. I then discovered I was pregnant and started seeing him for OB care, again very thorough, I even had to have an appendectomy in the first trimester and AWC stayed in touch with the ER Drs and surgeon. Dr. Colon even went to check up on me the next day and I expressed my concern about being way too groggy with the anesthesia and I couldn't hear my baby's heartbeat; he came back and checked it and reassured me that my baby was ok. I've had some other issues and they are always accommodating with problem appointments. The girls at the front desk don't have a rude bone in their bodies because there have been times where I come in with an attitude and never felt like they've returned it. I haven't been the easiest patient to deal with and they always deal with it in a very professional manner. The wait is not bad at all. I get there and I'm called back within 10 minutes of sitting there. Dr. Crawthers is also very sweet, she has been seeing me lately for a different complication and she's also detailed and explains what's going on. Sweet bedside manner and makes me feel comfortable. I love AWC and will continue to see them. read more

I called into to be seen for an IUD emergency and was turned away do to their own mistake of having my wrong information on file. I gave them updated address info back when I was seen in Nov 2017 however I called in today and was told I'm not welcomed there because of a $90 balance they been trying to collect but again I gave them my updated info, now what was done with it on their end I can not say. I will say how disheartening it is to have a medical emergency and be turned away. Lastly this IUD was implanted by THEM!!!! Smh read more

Dr. Holly Masel is awesome!!! She is not only very sweet and knowledgeable but an excellent surgeon. I had severe pain a few days after labor (due to pulling something when I threw up after taking Percoset on an empty stomach - my bad), the other specialists I saw all commented on how clean my incision was and whoever did it was really good at what they do. When you're pregnant they make sure you see all of their doctors and Karen King (the midwife) so if you go into labor when your doctor is unavailable you will have at least met with one of the others sometime before your delivery. Dr. Masel is my favorite since she has gone out of her way a number of times to see me herself (she performed my C-section the day after she got back from a week-long conference and has had the nurse call me back saying she wanted to see me after I've been scheduled me with someone else more than once) but Dr. Crowther and Dr. Biggs also stand out in my memory as being very attentive, professional, and nice. I am not a fan of Karen King's brash personality/poor bedside manner but I've read lots of mixed reviews on her so it's a personal preference. I've also read a lot of negative reviews of the front office staff but I have never had an issue with them at all. I've noticed that my wait times are longer the later in the day I go but that is par for the course since people going into labor push everyone else back. The ultrasound technician kind of rushes you but she's good about answering questions if you have them. If it's your first time you may not know what to ask though. They don't have one of those fancy "4D" machines but I don't think that's standard; when I researched it I only found specialty ultrasound clinics that charge $250+ for the service. The office is attached to Virginia Hospital Center in Arlington so it is convenient if you plan on having your baby here (which I did). You have to pay $4 to park in the garage which is annoying but Dr. Masel is worth it :-) Would I go here if Dr. Masel wasn't there? Perhaps, because there are other great doctors and I don't have any major gripes but I'd probably follow Dr. Masel if she were to move to another office that was still in the area. read more

If I could 5 star a single doctor, it would be Dr. Crowther. She is so kind and goes above and beyond to make the patient feel comfortable, safe, and informed. Overall, the medical doctors and most midwives seem excellent. Make sure your rights as a patient are being upheld and respected. If you feel uncomfortable, chances are something's off. The front desk staff is another story. One time, I signed in but ended up waiting over an hour for my appointment because they forgot to check me in. When I finally saw my doctor, she seemed concerned. The front desk LIED to my doctor, telling her I forgot to check in. I've overheard them on more than one occasion gossiping about patients who are difficult to deal with. The older secretaries are more professional and have always been helpful. Another frustration is that the practice wants you to only see doctors who "know your history." They gave me a hard time about not wanting to see Karen King after she botched my IUD. I had to have a laparoscopy to remove it. My second IUD placement was a cake walk with Dr. Crowther and she was able to assure me that it was properly placed. If it wasn't for Dr. Crowther and the fact that I had my first baby with them, I would be long gone. Thinking of requesting "MD only" to ensure I see the provider I want to see. I'm not a difficult patient and didn't even complain after it turned out my IUD was floating around in my abdominal cavity somewhere. Final opinion: decent practice-- be careful about your provider. It's okay to be picky. read more

I have been going to this practice for about 4 years. Dr. Crowther is my doctor of choice but there are some really wonderful doctors at this practice. I am 28 weeks pregnant and they have been great through out my entire pregnancy. I moved from Arlington to Alexandria and make the 30 minute commute there for a reason. I love the fact that they are connected to the hospital and am excited to deliver at VHC. Also, the office is very clean and I think everyone is friendly. I do not agree with the other reviewers harsh reviews of the office staff. I have never had a bad experience with this practice. read more

I have appreciated the professionalism of Dr. Rossi for 27 years since I was first married, but never more than when he skillfully performed surgery to remove a fibroid. The surgery would have normally required a C-Section, but due to his experience and dedication (he missed speaking at a professional seminar that evening), he achieved total success through skilled laser surgery. We are so grateful and highly recommend him for birth or challenging GYN issues, especially for a young woman nervous about going to a GYN for the first time. His kind professional demeanor puts you at ease right away. read more

We had nothing short of an amazing experience at Arlington Women's Center! Everyone was so supportive and friendly. Michelle delivered our baby and immediately put us at ease by skillfully answering all questions. She made me feel empowered, comfortable, and confident in my ability to make informed decisions about my care. Her dedication to her patients and passion for her work are unmatched. She truly went above and beyond, which resulted in such a positive patient experience! read more

I saw Dr. Rossi while pregnant. I had had a pelvic infection diagnosed by my primary care doctor and was concerned it had implications for the pregnancy, so I got a last minute appointment which ended up being with Dr. Rossi. I appreciated them getting me in, but I was left sitting with only a paper sheet for literally 45 minutes while listening to him chat at length, jovially, with the family in the room nextdoor. When he came into my room, I explained my symptoms, recent diagnosis and explained that I wanted to ensure the baby was ok and see if there was anything I needed to be aware of. The jovial voice I'd heard through the wall seemed like a different person. Dr. Rossi frowned at me and said, "I want you to THINK. The baby is in your uterus (pointing at the female anatomy diagram on the wall). Your infection is HERE. The baby is HERE (pointing at uterus/cervix). THINK. Of course there's no impact." He was harshly judgemental and treated me like I was a total idiot. I left in tears. I'm giving 2 stars because he delivered my neighbor's baby via c-section and she had a good experience -- but based on my own experience, this is a 1 star. I went out of my way to never see him again. read more

SAVED MY LIFE DURING CHILDBIRTH! I delivered two children with this practice. I had several complications, including a condition which caused me to lose half my blood. If not for Dr Crowther's diligence, noticing the blood loss (clotting inside me, so it had to be forced out to know it was happening), I would likely not have survived my second delivery. Complain all you want about little things (bedside manner mistakes, office staff, etc), when the rubber meets the road, you want Crowther by your side! read more

I am extremely disappointed and frustrated by the care I received from Karen King at the Arlington Women's Center. The practice manager and front desk staff are also very unorganized and unable to give out truthful information. If you are looking for a midwifery based practice to deliver your baby I highly recommend the Midwives at GW!!! I switched to AWC from a different Midwifery based practice specifically to see Karen King. At my initial consultation with her she was very nice and gave me a verbal commitment that she or another midwife would be present for the birth of my baby. Then everything went downhill. -At my 5 month anatomy and gender ultrasound the technician called out sick for the day. The front desk staff neglected to call and notify me and reschedule my appointment. I showed up at my appointment time (10am) with my husband and mother for the ultrasound and was told after 20 minutes of waiting that it wouldn't be happening. There were no apologies given for the lack of respect for my time, my husband or my mother's time that was wasted. They also had no sensitivity to the fact that this was an important milestone in my pregnancy and that rescheduling was a huge disappointment. Karen King did a quick "unofficial" ultrasound and made her prediction that the baby was a girl. I found out a week later that it was a boy. - I had several sets of lab work done for various medical issues that I was having. Every time I was promised by Karen or her partner midwife that they would personally call me with the results on a certain day. Those calls never happened and when I called to follow up a nurse had to relay the results to me. If a provider promises to call with results I expect a call from them. -I was told at my 25 week appointment that Karen King is no longer allowed to deliver at Virginia Hospital Center. This information was given to me in a very off hand and down played way by a member of the front desk staff when I was attempting to make my next appointment with Karen. I had specifically joined the practice to deliver with a midwife and was being told that an ob/gyn that I had never seen before would be delivering my baby. Upsetting news for sure. I should have been given this information directly from Karen King. -Karen called me to explain why she is no longer delivering babies. According to her the hospital took away her privileges. No other explanation. I asked when this decision was made. It had been made a month earlier. I had been to the practice twice since this decision was made and nobody told me that my birth provider would be changing. -I spoke with the practice manager about these changes. According to her it was Karen's decision not to deliver at this time. When I asked for clarification because I was told a different story by Karen, she said I would have to talk to Karen. As the practice manager I expected her to be able to clarify the situation and give me accurate information as to why Karen was no longer allowed to deliver at VHC. If such a serious decision was made I was concerned that my own health care had been compromised by Karen. Instead the PM pushed all the blame back onto Karen and refused to clarify the situation in any way. Extremely unprofessional and suspicious. I immediately asked for a copy of all my records and switched back to my previous Midwifery based practice. read more

I being a patient of Dr. Rossi for over 10 years now. He's a very special and respected professional and person. I'm surprised about the previous review in Yelp, since he have many of my friends as patients, and all that I hear is great comments, and worlds of appreciation towards him. He's a very dedicated Doctor, involved, interested in the patient well being, not only in the medical point of view but also in personal issues. I always describe him as paternalistic (in a good way), because he's 45 years of experience give me security and make my feel safe and with great sense of trust. He help me with and ovarian cyst issue, (no surgery needed), with a wrong pap result, that end it up in cryosurgery with no complications, no pain and no signs after 7 years now. He supported me through a miscarriage, as well through my first and second pregnancy, and deliveries. I had a C-section with my first, after 18 hours of labor, my son's head was pretty big, he weighted 9 pounds, and had the cord around his neck. Dr. Rossi knew about what was happening with the baby inside with no need of an ultrasound, and he never doubted about how to proceed, quick and effectively. His certainty and experience, make feel always in the best hands. The scar from the C section is almost invisible!! it seams like he did it with a laser, very low and subtle. When I was at hospital he left me a phone number to reach him out of his shift. One night I need to talk to him, and he respond, calling me back at 3:00 am from home. Since he's from Argentina, and most Argentinians have Italians roots, may be awkward for some people to unfold his personality, and take comments or expressions in the wrong manner, because he's very passionate about his profession. But I can assure you he's a wonderful professional, with all the experience that a woman wants at the time of care about ourselves and the well being of our babies. read more

I called to schedule my yearly appointment for january and was told that I did not need to come in for another year. A week later I go to pick up my birth control and am told by the pharmacy that my prescription expired and that they needed to call my doctor. My doctor refused to prescribe my pills until I came in for an appointment. When I came in for the appointment they did not even ask me about my birth control and when I went to get the results of my smear and urine screen (I asked for a pregnancy test) was told they could not find records of a urine and that my results were unsatisfactory( whatever that means) and that I needed to come back in a month or two. Needless to say I will be taking my services elsewhere in the future! read more

This place is a hot mess. I came here as a first time mom and was treated not only poorly by most of the staff, but like I was a mom that had done this several times over. The front desk is beyond unhelpful and never friendly. My first appointment at 8 weeks I was expecting to see Dr. Crowther and instead was met with an angry (must have been having a really rough day - she was beyond agitated) Ultrasound Technician who left me in a severe amount of pain after a transvaginal ultrasound. I had come prepared to leave a urine sample and not one person pointed me in the direction of the bathroom until the very end of my appointment so i was dying the entire time and I briefly met with Karen King as I asked to speak to a Doctor - she could not have been more condescending and rude that I had questions. I'm a first time mom, have no freaking idea what I was doing and she could not have been more annoyed that I was taking up her time. The nurse then handed me a bag of prescription prenatal vitamins (explained nothing about how to take them..do i need a prescription for follow up if i like any of them..whatever else when you give someone a bag of pills) I left annoyed, sad, and angry that this was the place that was going to support me to deliver my first baby. I did write a note to Dr. Crowther, expressing my frustrations and received no response until my next appointment 4 weeks later - where she printed off her response that she "thought she to sent me." No apology in person...very awkward meeting..end of story. We tried to move past it and vowed to give them another chance. I then saw Dr. Crowther for my 16 week appt and she very nonchalantly told me at the end of my appt that I had to "take the spina bifida blood test." Which I agreed to because she made it seem so routine - no explanation was given. I gave my blood & left the clinic. Flash forward one week later - I get a call from Karen King who tells me my "spina bifida test was positive! but not to worry - I've scheduled an ultrasound for you to come in 5 days from now to get it looked at." ummm..excuse me? I have to wait 5 days to get this looked at!? Now my mind is spinning, i'm terrified/crying, i also was extremely agitated that this woman who was so rude to me in my first appointment was the one to call me with this news - my own DOCTOR should be the one to call and talk me through something like this. In her defense, she was nice on the call but again...acted like she couldn't have gotten me off the phone faster. I had a million questions - I had to call her back to ask her what the levels were of the test because she shared so little information. After that incident, we called maternal fetal (lovely practice by the way - in the hospital - Dr. Kelly is awesome) and scheduled an appointment for an ultrasound the very next day - so Karen King obviously didn't try very hard to get me an immediate appointment to easy my fears. I then received a recommendation to another practice in the hospital from maternal fetal and we fired Arlington Women's Center as our OB. At no point should you be administering blood tests to patients that have such a high rate of false positives without a thorough explanation of what to expect or an appropriate follow up call. I wouldn't recommend this practice to anyone - maybe if you've had children a few times and you know what you're doing, then sure, they'll give you whatever basic care. Dr. Crowther was a very nice woman for what it's worth - I liked her as a person. But the care we received was horrendous. The nicest person in this clinic is the very nice woman who has taken my blood several times. ALSO - patients beware. Inspect all of your bills and DO NOT PAY ANYTHING until you receive the final statement of benefits from your insurance company. They sent me so many wrong invoices....Never coming here again!! read more

LOVE this practice so much! ALL of the doctors are amazing and take their time with you during your appointments to make sure you get the time deserved. Dr. Sommer delivered my youngest and she was fabulous! Others have complained about parking being a nightmare which it isn't always the best but the office is located in the hospital so that is to be expected. If I have to put up with having to drive down a few levels to park in order to have the best team of doctors care for me and my unborn baby then so be it! read more

I would not go here for general gynecological care. A few things happened that led me to have negative experiences at this practice: 1.) I was given misinformation by office staff, which almost led me to switch insurance. Office staff told me my insurance did not cover a medication I had been prescribed. After I reached out to my insurer, my insurer repeatedly contacted the office staff to inform them that they did, in fact, cover the medication. The office staff demanded this information in writing, despite the fact that the insurer had left them numerous voicemails documenting this fact and that this information was available on the insurer's website. Needless to say, this impeded my access to said medication. 2.) The office staff is highly uncommunicative. Regarding the above incident, the office staff repeatedly promised to contact me and often failed to. This resulted in me having a procedure done in August that I had planned to have done in May. 3.) I had an IUD inserted by an inexperienced provider. As someone who works in the healthcare profession, I am sympathetic to the fact that providers need to be trained, and that this can be painful and unpleasant for patients. However, there are ways to mitigate this discomfort: e.g., by having an experienced supervisor present, or by performing said procedures on women who have already had IUDs or who have had children. My IUD insertion was so painful that I almost stopped the procedure, and repeatedly vomited (from pain) after. So, while I can't speak to the quality of obstetric care provided by this practice, I would not go here for general gynecological care. A few benefits of this practice are that it is easy to schedule appointments, and that the providers are kind and take time to answer your questions. read more

The surprising thing is that I saw Dr. Rossi twice. He was gruff and abrupt. He asked personal questions tactlessly and unpredictably, flinging them at me as though expecting to catch me in a lie. His physical examination was even worse. He prodded at me and harshly implied that, as a grown woman, I shouldn't be so sensitive. I don't think he respects women very much, especially for someone who specializes in female medicine. read more

This place has such bad customer service. 1. We went in to find out the sex of our baby and they didn't let us know their technician had called out sick so a half day of work was lost. 2. A service that happened in September is just now billed in February. Poor customer service and poor communication. read more

The doctor rushed through my appointment and prescribed me the wrong birth control causing major hormonal issues that greatly affected my body. The doctor later apologized and suggested that maybe my pharmacy had messed up the prescription when they had the correct script that the doctor had written out... read more

Do NOT come here for your pregnancy! Just a few pieces from my experience to hopefully help you - Wait Time: I have come for four appointments so far and waited 35 minutes, 70 min, 55 min and 45 min. When I was waiting for over an hour, I asked if it would be much longer and the nurse said "There are other patients who have more pressing matters". So make sure you're prepared to understand that you don't matter. Incompetant, Rude Staff: Many examples of this, but I'll give just one. I requested a prenatal vitamin prescription and brought a print out of what my insurance covers. The nurse said "I don't need your paper", returned with a prescription. I asked if she was sure the prescription was for one of the brands covered and she rolled her eyes at me and said "yeeeess". When I got to the pharmacy - surprise. Not covered. $89 for a VITAMIN! No thanks. Now they want me to schedule another appointment to come in to fix their negligence. Unnecessary number of appointments: at every other doctor's office I've been to, your ultrasounds and discussions about them with the doctor are at the SAME visit. Nope, not here. They can not figure out how to coordinate their schedule, so they will make you come in once for the ultrasound, then return another day to see the doctor to review the ultrasound. See my note about wait times above and you'll understand why this is a huge inconvenience... not to mention very uncommon in comparison to more organized practices. Very short time with doctors themselves: this happens at many practices, but be prepared to feel rushed once the doctor comes in. Dr.Rossi spent approximately 4 minutes with me at my last appointment before being whisked back out the door. read more

LOVE Dr. sommers, would give 5 stars for her. I am only giving 3 because I am so frustrated with the front desk. They're all nice enough but I can't ever get through to make an appointment. They are only open from 9-5 and close from 12-1. There are always 2-4 people working can't they take turns for lunch? Or alternatively let me leave a voicemail to make my appt. Very frustrating. read more

I went to this place for 2 yearly check ups. I saw Karen King. She was very nice and personal. But last time when I visit, she did not even perform the check up herself but had an intern did it. I knew the medical condition that I had and asked the intern if she found anything. Needless to say, the intern did not find any problem because she did not do a proper job in checking that area. Staff are ok, could be not very polite sometimes. And they are extremely hard to make appointment, usually 2-3 months in advance. They also seem to care about those who are pregnant. read more

Started my last pregnancy here. Seemed to be a nice group.... Practice managed to send my 8 week blood work to an out of network lab and stuck me with the $1,000 bill. They could not fix it and said it never happens. Their mistake, my problem? I had a miscarriage prior to this pregnancy. I was unsure as to when to start to take the prometrium. I could not find anything online, so I called and spoke to the nurse. The nurse told me to take it on day 16 of my cycle. Got my period and called the Dr. Masel on Monday. She returned my call on Friday. Poor communication. read more