Had several deposits to make when I came here and my teller was very patient and friendly with me…read more He was not at all intimidated or frustrated that he was the lucky teller that got me that day lol. This location was pretty busy for 9am on a Saturday. Or are banks always that busy on Saturdays? I guess I don't normally come too often to know. After my transaction, I needed to see a personal banker and was pushing my luck to see if I can see one right after my teller transaction. He was actually very nice and was able to get me an appointment in the next 15 minutes! That's what you call legendary service.

Antonia was absolutely the kindest most helpful person who I had the pleasure to have help me. Best…read moreperson there ever!

A really wanted to support a local credit union with my business account and after weeks and months…read moreof trying to give them chances they have only caused stress and hurdles for me trying to manage my accounts and money. Truly save yourself the time and money and don't bother with them. The verification process took forever, I have reached arbitrary transaction limits for basically small expenses, and calling in for support with the app they were not able to look up my account in the system. Either meaning they set up my account with typos in my first, last or SSN or didn't list both owners of my business as owners... I'm sure closing my accounts will also be an arduous process as well.

I've been a member of this credit union for nearly 10 years, and I have to say my recent experience…read morewas extremely disappointing. I applied for a vehicle loan and worked with representative Estela Roman, who clearly did not seem knowledgeable about the process. After a lot of back-and-forth, she stopped responding to my messages entirely even though I had already submitted my application. For a long-time member, this lack of professionalism and communication is unacceptable. If this is how they treat loyal customers, I'd strongly reconsider using this credit union for future financial needs.

IT WAS CLOSED ‼ i have to add more thoughts and my thoughts are on this place is quite exquisite…read moreand thy would likely travel backwards good riddance fellow

When opening the account communication is great. But once the deal is closed, the problems start…read more Loans get transferred and will be bouncing btw the GLCU and servicing agents saying we are not responsible or we dont process anything. How many numbers or emails do we have to remember just to get info or get the correct info. And contacting via phone is a absolute nightmare. IVR puts you on hold and so many options to select from. This bank does cost me - my time.

The Customer Service Reps are the most polite and courteous and professional that Ive experienced.read more

Great service, courteous staff, efficient and their rates are competitive. I have recommended NFCU…read moreto others.

Jessica is an excellent banker , knowledgeable , and particularly felt ease to open up all my needs…read more. She is an assets of Bank of America.

Would give negative stars if I could . Horrible bank! Its a fight when your loved one dies just to…read moreget everything done with their accts. 4 x been in the bank and told I dont need things that I eventually do and then fill out paperwork that nothing is done with for over 3 months! Finally got done after alot of stress and NOW I get a letter that I am the successor (filled out in May) and still getting acct info sent to HER, even though the acct is closed. Heartless company with incompentant workers! Please never use this bank and get out if you do (if you can!) A nightmare to deal with!