I gave LaundroLab 3 stars because there are definitely some things they do well. The facility is…read moreclean, there's a wide selection of laundry-related products available if you forget something, and having TVs throughout the laundromat makes the time pass a little faster while you're waiting. Unfortunately, the customer service is what brought my rating down. The prices are already on the expensive side, and I was genuinely surprised by how inflexible the staff was. I simply asked if they could exchange two dimes and a nickel for a quarter so I could use one of the machines. The employee told me she "wasn't supposed to do that." It was such a small request that would have cost the business nothing, yet it was handled as if I were asking for something unreasonable. Little acts of customer service go a long way, especially in a business where customers are already paying premium prices. While the clean facility and amenities are appreciated, the lack of basic courtesy left a disappointing impression. I hope management considers giving employees a little more flexibility to help customers with simple requests like this.

It's pretty clean and not super crowded. Prices seem about average and the app took me a time or…read moretwo to really nail down but the dryers are great. 20 minutes and boom, dry! I've used the 2U delivery service they work with in the past and it's also pretty great. There's a section for kids but be warned, it's right by the door so you might want to, I dunno, actually watch your small humans. Also it's SUPER narrow which can make navigating rough and sitting and waiting often means getting bumped into at least once. Still worth it.

This place was amazing I went there due to our washing machine stoped working. Walked in and the…read moreplace was not like any other I've seen. Needless to say I went this morning to find a letter on the door. I was deeply saddened as this was going to be my go to for washing my huge bedding and smaller rugs. Also, utilizing this until my washer is fixed.

Yes, a laundromat deserves five stars when it's Wash Zone on South Dale Mabry. The parking lot,…read moreoutdoor patio, and indoor spaces are so clean! There are plenty of washing machines and dryers in different sizes so it makes laundry day efficient. They have staff on site offering wash and fold service, if needed. There are quite a few work tables to spread out and get things done while waiting for the dryer. Update: free coffee, tea, or hot chocolate is available while you do your laundry! The staff on site is friendly and helpful.

I moved into the area recently, and this is the only laundromat I've used. The machines are not too…read moreold, and the cost is reasonable. I try to go during the week, as it gets busy on weekends. I have not used the other services, but, know others that have. They are very personable and helpful with whatever your needs are.

Very well staffed, clean and comfortable place to do your laundry…read more It was our first time using this location and Sondra was a huge help.

Betty was so patient we hit a storm in the national forest on vacation…read more Everything sandy and wet She was honest with How long things would take to get professionally washed She showed me how to work the machines and she was so kind and courteous. She went above and beyond her job expectations. Thank you for a Mama of three

Terrible experience. Don't waste your time here. If I could give 0 starts I would. The female…read moreattendant was very rude and always starts kicking people out by 8:30p. Please don't falsely advertise on multiple signs that the last wash is at 9pm when it is way before that. Update signs, retrain your staff, or schedule someone that can stay the designated hours. I use to go to sunny bubbles often and loved it. I am truly disappointed in how terrible it has gotten.

This place is awesome. Earlier this week, both my Samsung Washer and Dryer decided they wanted to…read moreact up. Dryer needed new heating element & we got that. Washer kept giving error in rinse cycle & now will not even start. We came here about 1100 AM on a Saturday. First of all, these speed Queen washers are the bomb. I saw people loading a whole baseball team worth of clothes & they just got swallowed right up. Dryers are huge too. No noise or broken machines when they are running. Now the price is high for this; starting at $7.50 for the washer & $3.25 for the dryer. I can't complain as I already spent $300 on a dryer, THIS WEEK. LOL. Attendant was cleaning the store the whole time & the Gator Ade Zero is a cheap as the water. Comfortable seats & clean restrooms. Even after I get my washer fixed, I'll probable be back. 5-stars

Clean establishment with modern machines & conveniences. Several payment options available.read more

Be weary of this laundromat. Only half of the machines work…read moreand there are no labels saying that they're out of order. You'll lose money here. The phone number is defunct, so good luck in reaching someone if you have an emergency. I can also go off on a tangent about how dirty the inside of the machines be. Very poorly maintained.

Normal laundromat. Nothing special here. One coin changer is out of order. One doesn't take $5s…read more Don't try the place next door for change. Seems like most of the machines work ok. Hours are posted on the door 8-1100pm.

It's my first time here. I love all the following about this laundromat…read more Bathroom Air conditioning Washers of various sizes up to 80lbs loads. Dryer of different size. Use cash or app so flexible depending on how you wish to pay Friendly and helpful staff.

I rarely have to leave 1 reviews :/…read more So here goes! This is too crazy. Bullying and harassment because of what the employee did. The male owner came in was well aware of the situation and cared more about trying to prove me wrong VS ownership and accountability of what happened. I was adding my laundry in the the washer when this employee came over next to me and hit me in the knee with her arm then said "sorry" and started laughing like a hysterical hyena. She never asked if I was okay. I said... actually that's not okay and why are you laughing? I have a bad knee and.... She started screaming at the top of her lungs I said I was sorry. She was screaming so loud I had to bust out my video camera and she immediately stopped yelling. There was another employee that was changing shifts and she asked me what happened and this woman started screaming over me so I couldn't tell her -- I apologized was being screamed by the laughing lady. Well, assaulting (yes, that's the legal term if someone hits you - accidentally or not) as someone with a bad knee in their weak knee then laughing and screaming isn't... OKAY. I'm pretty sure it's illegal. I'm sitting here debating on calling the cops. I have to finish my laundry sadly but it maybe best to file a report. I'm shaking and she yells and laughs at people she just hit in the knee. It wasn't funny. I didn't call the cops because I didn't receive a major injury and I know it was unintentional uncaring about distance and comfort of customers. So, why waste the resources. Update owner came over to me with 10 mins to go on my wash and started freaking out about this review. Truth is truth but coming and freaking out on the person who left the review just shows the chain of command agrees with this poor behavior and added to the BS Update Owner again not wanting to take accountability for his employee came yelling at me again. Mind you this whole entire situation I was minding MY business and they kept messing with me.... Business owners was super pissed at this review. Well, good. He should be pissed at what his employee did to a customer but some peoples priorities are about looking good VS being good.

A very clean laundry mat and nice location! Cheerful…read moreinside. The plenty of machines were available .

Time to wash the king-size comforters! Originally went to my old go-to next to the Indian…read morerestaurant, but, the machine ate $4.50, and there was no one there for a refule to the rescue and I found here! Am I glad I did! A little bit off the beaten path, but, 60 lb washers (probably overkill for my comforters, but it feels good!) AND a 75 lb dryer!!! I have never seen anything so deep! Both comforters at once!!! All in all great place to do laundry. As more people find this place, the owner will add extra benefits like wash/fold service and maybe even food! In the meantime, he also works at the mini-mart next door for all your laundry and snack needs! So easy, affordable and pleasant, I may consider washing my comforters more often!