First and foremost, the front desk staff at this office is unbelievably unprofessional, rude, and completely lacking basic customer service skills. The attitude I received was unnecessary, disrespectful, and honestly unacceptable for a medical office. I originally scheduled a doctor's appointment for myself, but had to reschedule because my child was hospitalized. It was an actual medical emergency. Despite dealing with a stressful situation involving my child, I still had the courtesy and responsibility to call ahead instead of simply not showing up. I then rescheduled my appointment for June 9th. On the 2nd, I found out I had no one available to watch my child, so again, I responsibly called a full week in advance to reschedule. Not one day before. Not the day of. Not after missing the appointment. A full week ahead of time. Your front desk then tried telling me that I could not reschedule after the "third time," which makes absolutely no sense considering I had only called twice before: 1. Once because my child was hospitalized. 2. Once a week in advance because I had no childcare available. At no point was this a no-show or a last-minute cancellation, so the way I was spoken to was completely unnecessary and unprofessional. Given that this is a medical office, I would expect the staff to have at least some level of understanding and compassion when it comes to actual medical emergencies, especially involving a hospitalized child. Instead, I was met with attitude and disrespect for situations that were completely outside of my control. If the front desk cannot handle patients with basic professionalism, empathy, and respect, then they should not be working in patient care at all. And also Dr Armine closed my case and she didn't care about my healt and situation read more

The time we got there, there were two women sitting at the front desk..One is quite polite, 2nd mehh..We didn't have the chance to meet the actual doctor but her assistant named Oksana, she was pretty nice, polite, spent enough time with us...Regarding the actual care, we'll see how it turns out on 11th of August...For now it's pretty much ok, and yeah, their phone was under maintenance that's why we all couldn't get in touch with them.. read more

Hello, dear Los Angeles residents! I am being treated by Dr. Armine Sarkisyan. I have seen various doctors, and for seven years I have suffered from stomach problems, nausea and vomiting, loss of strength, heartburn, and many other problems! Thank you, Dr. Armine Sarkisyan, for the improvement I am already feeling. I recently began treatment using Dr. Armine Sarkisyan's method, and after two weeks I am almost cured. All that remains is for me to quit smoking cigarettes, and then I will be 100% healthy. God willing, I will quit smoking in three days!!! read more

Dr. Armine is wonderful. I have been seeing her for many procedures and her work is seamless and done so well. She is a great listener, very helpful and always makes me feel comfortable. Amazing doctor, I recommend to everyone and will definetly go back to her. Rima the receptionist is also very nice. This is from patient Arusyak Krisian read more

Front desk people are not very friendly and in a hurry to hang up on you with out thoroughly helping you out. This is sad because Dr. Sarkissian is a good doctor but after this experience I won't bother getting my authorization changed to see her. Don't like how I was treated over the phone. Very belittling. read more

Highly recommend Dr Armine Sarkisian for her very caring and professional approach to any question that can occur. Her amazing staff Rima and Ani will take care of easy appointments and lab results on time. Doctor's professional and caring service reveals from the issue. Thankful for my gastroenterology check ups and your general care. 10 out of 10 Regards, Lyova Hovhannisyan read more

Staff not responding to phone calls and after 3 days calling decided to go there asking that I need urgent appointment , they just ignored me saying we don't have availability spot only 40 days later we can accept your or go to another doctor. read more

The Service: Rima at the front office is the best! She is very polite and helpful. They always call a day before my appointment to remind me. Dr. Sarkisian is super sweet and efficient. She answers all my concerns. Before we started the procedure, she went over everything in detail and I felt very safe & have faith in her. The Parking: Street parking (free) read more

Armine Sarkisian, MD - Gastroenterologist Near Me - Glendale, California

A very bad and completely unacceptable experience. I had a confirmed appointment for an endoscopy. Just one day before the appointment, they called me and informed me that my insurance plan was not accepted, and asked me to contact the insurance company, which I did immediately and followed all instructions. Later, they told me that the insurance was now active with them and asked me to come the next day at 7 AM fasting, assuring me that everything would be fine. The next day, I was surprised to be told that the insurance was not active. I contacted the insurance company and waited several hours at the center, and the insurance confirmed clearly that it was indeed active. Despite this, I was then told that there was no time to see me because the doctor would leave at 11 AM, and the procedure was completely denied. This is unprofessional behavior and clear mismanagement. Insurance verification should be done well before confirming an appointment, not at the last minute while holding the patient responsible for administrative mistakes. Unfortunately, there is no respect for patients' time or their health. I do not recommend this center and hope the management seriously reevaluates how they handle patients and coordinate with insurance companies. read more

Why to do so much make up to scare patients?? Even at 7 am while doing colonoscopy procedure??

I was at this doctor's office today. I am really impressed with their attitude. Thank you very much.

If I could give 0 stars I would. I took my grandma here for a procedure. They said her appt was at 7am, few days later they call to change her appt to 8am. It took them 2 hours since our appt time to call her in. Needless to say they schedule 4 people during the same time. I'm sorry but how do you schedule 4 people at the same time, and the doctor gets upset when people in the waiting room are waiting for over 2 hours and are clearly upset. Not to mention if you're few mins late to your appt they reschedule you. Her lack of accountability and attention shows, I don't understand how hard it is to schedule patients in a timely manner. I feel bad for the receptionist as she's getting all the backlash on her, but it's not her fault. It's the doctor who clearly wants to shove as many patients into her day and make them wait for hours and make as much money as she can. There are people dropping off that have work, kids to take care of, do better on your part doctor, maybe you won't get patients getting angry. There are people who value their time, how would you feel if a patient was 2 hours late to their procedure?! It's not a one way street. read more

Very good doctor, knowledgeable and very helpful, makes every effort to keep the patient safe and feel comfortable. The front desk is very friendly and helpful. read more

It would be nice of you people to contact your patients to let them know your office is closed instead of putting it up on the door. Very unprofessional of you guys. Seems like you dont care about your patients! Just finding reasons to stay home and dont even bother notifying them. Also Front desk girls need to lighten up a bit!so soo rude!!!!! read more

Very nice and sweet ! Everything was done very fast and professionally! I definitely recommend her!

I went here for a colonoscopy check up they were very professional and quick the Rema was on top of everything set up my paperwork and I met the doctor within a few minutes. My overall experience was great and she was very professional. read more

I highly don't recommend this clinic. I put a yelp review talking about this facility and their unprofessionalism. The receptionist recently contacted me, verbally harassing me about this review. I feel highly assaulted. I tried to explain why I wrote the review but didn't allow me to say one word. She violated hippa regulations. read more

The office will book you for a procedure and will not provide any information to the surgical center. A 7am procedure cannot start until the doctor's office opens so you will be sitting there for a while. read more

This Dr is the most compassionate kindness person I ever been with. Very pelite, caring & truly honest. Office is extremely clean classy & very beautiful. All her employees are just as kind as the Dr herself. I enjoy every visit and the beautiful clean environment each & every time. I give this Dr 6 stars instead 5 & highly recommend her. read more

Honestly this lady bought her medical degree. She just says what you shouldn't eat and sends you on your way.

she is very rude and unprofessional.she wants only your money she doesn't care about pat.I don't think she is a real doctor.front desk are rude to. please stay far from their office if you care about your self. read more

haven't even been here yet and it's a 1 star for me. magically got a hold of someone and scheduled an appointment for this coming monday 2/24. i have called the office 6+ times DAILY since then to see if i can get a fax number to send medical records to. if someone answers, they place you on hold for 5 minutes or more and the call is disconnected. i left a voicemail 3 days ago simple asking if someone can give me the fax number and no response. i don't think ill waste my time going to this doctor, based on other reviews and my experience so far it's sketchy and scammy. read more

I don't know why there are negative comments about Dr. Sarkisian and her staff. I just had my first colonoscopy from Dr. Sarkisian and I couldn't be happier. From the initial consultation to the procedure, Dr. Sarsian was friendly, professional and always wore a smile. She explained the procedure and made sure that I understood. When I saw her at the medical center, she asked me if I was ready and I responded with, "I'm ready. Are YOU ready?" She confidently answered, "I am. Let's do this!" with a smile. After the procedure, I didn't see her but I received a document with notes and pictures that explained the procedure and any findings, which were none. The document also explained post-op procedures and recommendations for a healthy colon. As for her staff, they were friendly and professional also. I was able to schedule an appt without going through a phone tree. My call was answered by a live person with a friendly and professional disposition. I received a courtesy call one day prior to the consultation. When I arrived at my consultation, I was greeted, felt welcomed and was treated with respect. I can't speak for the other services that Dr. Sarkisian offers but I highly recommend her for her Gastroenterology services. read more

Dr. Sarkisian is doctor that specializes in Gastroenterology. She has been treating my mom with her condition in her stomach for years. The problem is not her, its her staff and how unorganized they are in the office. Expect to wait a very long time, even with your appointment, the wait is long. Maybe if she hires more staff and takes less patients most of the problems would be solved. read more

Finally a doctor! I go to her with all my health issues and concerns. I don't even finish my sentence she already have diagnoses and solution. I know there may be problems with waiting or bad planned schedule but this is not a reflection on her knowledge. I went to many perfectly scheduled, more polished and on time offices but left as sick and hopeless as i went in. Please, rate your doctor on their knowledge not on how long you waited. read more

BY FAR THE WORST DOCTOR I'VE EVER BEEN TO! I went for a consultation and the doctor spoke to me for 10 minutes and immediately, without stating why, told me that I need a colonoscopy and endoscopy. She said the same for my husband as well. Prior to the surgery, the surgical center called us and stated that we need to pay $1200 a day before the surgery, and the doctor had not informed us of this beforehand. Then, day of the surgery I saw the doctor only whilst they were already putting the anesthesia in me. I had the surgery today and I am currently in a lot of pain, no one told me what I can and cannot take for pain. My sister googled it and I guess only Tylenol. No one has called to check up on me nor were my results properly explained to me. Worst of all DOCTOR ISN'T ANSWERING MY CALLS! My mom had to call the front desk, who answered her questions rudely and with an attitude. Overall HORRIBLE EXPERIENCE WOULD NOT RECOMMEND. read more

I had endoscopy and colonoscopy last month. After the procedure, the doctor didn't even come to talk to me , no follow up appointment was scheduled, no result discussed, no treatment plan ... When I called the office to make a follow up appointment, I was told it was not needed and Dr. is very busy and can not respond to the message. The staff with the exception of one person, is very rude and careless. The Doctor herself is very uncaring and unprofessional and barely spent time on the first visit. read more

Customer service so bud i went there today at 3pm and i still waiting till now, no line no nothing if they know patients they call them first in Conclusion i want to tell u guys if u had chance go orher clinic read more

Very caring, sincere, knowledgeable and real doctor who cares for her patients... listens and responds with respect. Friendly and understanding. One of the best doctors read more

Very poor service and bad doctor. She does not know anything about medicine. The medical board should take her licence to practice away. Made my client wait 2 hours because she was on a "conference call" but came out of a her office with a guy while flirting with him. It was clear the the 2 hour "conference call" was a lie - God know what they were doing in there to come out with such afterglow. During the examination she just insulted and sent my client away without any medical advice. All the positive reviews are done by her friends , do not believe the positive reviews here. She just runs a mill and charges the insurance minimum rates, based on volume of patients visits. Stay away. read more

Dr. Sarkisian is the best! I was in a very bad condition, feeling extremely helpless because the Drs at the multiple hospitals I went to could not figure out what was wrong with me. Each day I was only feeling worse, spending countless hours at the ER only to be discharged home with no diagnosis. I was then referred to Dr. Sarkisian by a dr I know. She absolutely saved me! Aside from her professionalism and care for her patients, she is extremely knowledgeable. She was able to fit me in quickly and Dmitri from her office gave me multiple follow up calls to make sure I was feeling better. Overall I had the best experience I could have possibly had considering my condition. She is great, definitely see her if you are in need of a GI Specialist. read more

Horrible customer service. We had an appointment and came to our appointment on time and waited more than an hour. What's was worst that they started taking people who came later than us and without appointment. All of us have busy schedule and it is very unfair when the front staff take their "friends and relatives" in without appointment . read more

I just wanted to say how disappointed and disgusted I am at the treatment of this office. I saw Dr Sarkisian several times over the summer for a painful issue. I paid out of pocket several times over $100 for short 10 min appointments, which required minimal treatment because I didn't have insurance. Each time I had an appointment, I waited 45 min plus sometimes for a very very short visit in which I never really was treated, just given some samples. Now that I have insurance, I called back to give them my business and just asked for a refill on a prescription. Not one time has this been an easy process. Something that should be a quick and easy refill has required tons of calls to their office to get a simple prescription right. Months ago, I called and had to wait over a week to get a prescription filled (normally its sent over and filled within the day). I called over and over and had to keep asking if they had filled it yet. What an inconvenience to have to babysit and call back numerous time to see whether a simple prescription was sent over to CVS. Fast forward to last Wed - I need to refill my prescription and wanted to use a coupon which could only be applied to a 90 day prescription. CVS called their office asking for this. Their office never responded and I had to call back on Thursday to ask why they had still never sent it over. The receptionist ignored their phone call and told me they had to fax it (why she didnt have the decency to call me or CVS back and tell us this, I dont know) I called CVS back and asked them to fax it. Their office said they never received it and I had to call back CVS again to have them refax the request. Their office should be doing this, not me. After literally over 12 calls placed back and forth between Wed and Friday of last week, I called CVS yesterday and THEY STILL HAD NOT RECEIVED THE PRESCRIPTION. How long does it take to fax a simple prescription over? The incompetence of a simple task simply blows my mind. What doctors office operates like this? Finally when I called the office this morning, the receptionist swears it was sent over on Friday but CVS has no record of this. When I asked them to resend it over, she says she couldnt because she shredded it. Who would shred something before verifying it was received especially after how many calls I placed to ask for it? I am SO SICK of calling their office back and forth that I am taking my business elsewhere. I've waited over a week to receive this 90 day prescription (A VERY SIMPLE REQUEST) and the receptionist had the audacity (after making me wait a week) to tell me they would not send a new one until I was seen. I DONT NEED TO BE SEEN for a simple medication. My money was taken numerous times over the summer for a short visit in which i received no treatment and they cant give me the courtesy of sending in a medication in a timely manner? I am just so disgusted at the lack of competence and horrible customer service that I have to take my business elsewhere. I NEVER write bad reviews and sadly, I have to post a few about your office and my experience. You are a good doctor and I have nothing but nice things to say about you, but your staff and customer service need a HUGE OVERHAUL. read more

Dr. Sarkisian is the worst doctor, particularly her staff that I've encountered. At first meeting I liked her and thought she was thorough. She requested several tests to get to the bottom of my stomach pain and eventually I went to the hospital for further testing. I never saw the doctor after that first visit and had I not called I never would have found out I tested positive for a small intestine infection. I've called multiple times to ask what the results mean and why I was prescribed antibiotics. Every time I call I am assured the doctor will call at the end of the day. Three weeks and five phone calls later? I have never heard from her. Her staff is also entirely negligent. I did report them to the insurance company and after reading more reviews, it's clear this woman shouldn't be practicing medicine - with humans! read more

customer service is zero I was assisting my friends but the situation happened to one of my friends is ridiculous. she was left in the room. no sorries even. read more

I had a visit with this doctor and literally had to fight with her. She's rude, unwelcoming and not willing to help. She told me "just don't eat carbs" in regards to my gut health that has been an issue for years. Not willing to do anything so I sat there and was advocating for myself to be heard. She finally threw some trial bottles of medication at me, I showed them to an RN who told me these are for people that have very severe gut problems and that's why they were making me go to the bathroom every 5 minutes. -10/10 never step foot in here it's a waste of time. read more

Worst doctor, Terrible experience. Armine Sarkissian is a careless and ignorant doctor and her office staff is rude. She has no compassion towards her patients and does not care for their health issues. Stay away from this doctor if you don't want to be ignored and dismissed. Other than the list of foods not to eat, she has nothing more to offer you to help you with your heath issues read more

I have been a patient of Dr. Armine Sarkissian for 6 months now. I have to say she is the most well rounded and savvy Gastroenterologist I've met. She is a natural MD but very well versed in homeopathics. She conservatively started me on a detox. Then I had a colonoscopy/endoscopy done which was completely painless and uneventful. Being a healthcare provider myself I really appreciate her attention to detail and knowledge of Naturopathic/Homeopathic medicine. Not only she prescribed me the proper antibiotics but also oils and supplements. My kind of Doctor! read more

Mu Husband suffered from gut problems for almost 3 years. We've been to different doctors who could not help providing partial medication plan. We've then met with Dr. Sarkisian, who asked for a very detailed examination. My husband went through abdominal examination and colonoscopy. We finally know what is his disease, and are very satisfied with the service we received from doctor! Very professional. read more

I'm so glad that we took our parents to Dr. Sarkisian, she's one of the best! She listens, immediately makes her wise decision and you won't regret to rely on her. I would recommend all my close people to check with her first then go further. Thank you Dr. for your knowledge and attention that you provide us everyday. Varduhi Keropyan read more