This review is for the office and staff of Dr. Soltani. IMHO a doctor could be great but if his staff won't alert him to an issue, won't relay messages and leaves a patient unable to communicate with them...it won't really matter. I'm having a really hard time processing some of these reviews. Dr. Soltani is a nice man but does not have a "warm fuzzy" bedside manner. This is not necessarily a bad thing, just don't expect that. He is well trained and has impressive credentials. Here is the reason for this 1-star review. If I could give minus stars, I would do that. The staff is unreliable, unresponsive and unprofessional. His scheduler is located outside the United States, which is not a bad thing in itself, but good luck understanding her. We've had a surgical procedure rescheduled, and canceled more than once . Medication was withheld, GI prep was completed, preop appointments that had to be rescheduled/redone...all because the scheduler canceled but neglected to notify the actual patient. This is clearly a negligible practice and I fully intend to see what options are available to us. I try very hard not to leave negative reviews but feel this is a public service issue. I'm disheartened, and feel very upset that the office staff are so uncooperative and unconcerned. read more

Impressive--very thorough, clear, and explains everything really well. First time at a GI doc and I have to say it was a very pleasant experience. You never know when you go to a doctor you find online if you are going to like them but I have to say I'm really impressed. He reviewed all of my prior labs and notes and came in ready to discuss my immediate needs. Gave me a lot of good info and options. I left feeling heard and at ease. read more

after having an adverse reaction to a medication prescribed by soltani's nurse practitioner, (which cost over 600.00), I could not get return call advising me what to do. i am still suffering symptoms over 8 weeks later. This lack of response is truly below the standard of care. read more

I had a great experience with Dr. Soltani. This office is very clean, organized and I felt very comfortable with the doctor and his staff. read more

Sassan Soltani, MD - Gastroenterologist Near Me - Pasadena, California

It's a shame that Dr. Sultani has no influence on his office or staffs unprofessional, unethical, abusive, dismissive, and arrogant lazy attitudes. You can spend 10 days trying to get through to anybody and be on hold for almost 2 hours before you get a voicemail saying that the office is now closed when you do get a live person they treat you like garbage they make a lot of money doing these procedures and to treat patients so abusively is very unprofessional and unethical. When you have a procedure done, they basically tell you to read the paper they gave you, and don't want to be bothered with you asking clarifying questions before your colonoscopy. They won't even mail you the results, give you the runaround in obtaining the results and then focus on just having you pay. You never have a record of any of the procedures that were done. They have a team of people and they're either at lunch or gossiping with each other, not taking any time to service their patients, or to provide ethical medical care. Definitely not a facility to waste your time going to unless you like to be disrespected, want substandard care, and to be mistreated. read more

He's kind and gentle. He explains everything completely. He doesn't treat you as if your stupid and he's superior to you. Excellent doctor

I've had two colonoscopies by Dr Soltani, and both times the experience has been actually pleasant. The prep sucks of course, but once I got to the clinic it couldn't have gone better. The staff is friendly, professional, and patient. Soltani himself was the same. Answered all my questions. Didn't act like an imperious jerk doctor, but like someone who respects his patients. Sorry ... no photos! read more

Very personable and thorough. Does not rush through the appointment. I appreciated him seeing me at my appointment time (not keeping me waiting), a rarity for most doctors. He had read through all of my records prior to my first appointment, also a rarity. I felt relieved upon leaving to have been referred to such a top notch physician. Thank you Dr. Soltani. read more

I had my first colonoscopy last December and met with Dr. Soltani beforehand. I was a tad nervous but he made me feel a lot more comfortable. He and his staff were awesome. The prep was not fun obviously but the actual procedure was a piece of cake. He also did a throat scope as well while I was under which gave me peace of mind. I was awaiting my results and left him a message. He called me back personally and let me know everything was normal, thank God:) I highly recommend Dr. Soltani and his staff for any gastro procedures. read more

Dr Soltani is awesome. I've been going to him for several years now and I wouldn't trust or go to anyone else. He is very personable and very thorough. I have referred him to many of my friends, in fact I referred him to one of my other Dr's and his nurse and they both had heard of him and had very nice things to say about him. That made me feel even better coming from another Dr. I recommend him 100 percent.... read more

This is hard to write, but I've been meaning to do this for the past month. Ever since my husband died of bile duct cancer after being a patient of Dr. Soltani's for nearly a year. I am well aware that bile duct cancer is hard to diagnose before it spreads, and I can't really blame any one doctor for missing the diagnosis in spite of countless office visits and tests. Still. Here's a quick history. Last August, my husband first complained of abdominal pain to our very diligent and caring cardiologist/primary care doctor. He was referred to Dr. Soltani, who did an endoscopy on him. As my husband was diabetic, and the test showed food remaining in his stomach after a 12-hour fast (not that unusual, I have since learned), he was diagnosed with diabetic gastroparesis and gastritis. Soltani said, "I have that too, as I've been diabetic for a decade myself. Just eat a lot of chicken and fish and you can manage it." This didn't feel right to me. And my husband continued to have pain and then diarrhea. And then he began to seriously lose weight. So much weight that our regular doctor himself called Dr. Soltani to urge him to take this situation more seriously. I mean a third of his body weight (down from 146 to 100 over the months). Test followed test, until one of them showed an enlargement of the bile duct. I tried to research that, but I have no medical training, and who knew that "enlargement" tends to mean "constriction"? Soltani said we could just follow that a while, because the other option was a somewhat more invasive procedure that could cause problems itself. Stephen was willing to stick with him because of his caring manner. Until my husband turned yellow. Then things started to be more obvious, more tests, finally a referral to a surgeon, but the cancer had already reached the lymph nodes and was spreading. He had the Whipple surgery in July, a major painful operation, and was recovering when he finally got a PET scan which showed that the cancer was moving fast and had already infiltrated the liver far too much for any kind of cure. We were offered chemo for a 25% chance at SOME improvement for SOME time, but the pain and debilitation were too great by then, and Stephen didn't feel ready for chemo that immediately. A few days later Stephen entered hospice at home so he could get the opioids he needed for the pain, and within a few days he was gone. He was 66, and we were married 34 years. This grief is unlike anything I imagined. read more

Great experience with Dr. Soltani, he was very thorough in explaining everything to me. The best GI doctor I have gone to.

Dr Soltani is an amazing doctor. He honestly cares for his patients. I believe that he's a doctor that wants to help his patients. I've went to visit doctor Soltani because I had lower right abdominal pain. He did a very thorough check and found that it might be spasms in my intestines. He told me to just keep an eye on it and that I should be fine. He gave me some samples of pure peppermint extract pills and said that it may ease my pain. He also asked me to do an ultrasound and blood test just to be on the safe side. In all, I just felt genuine care from Dr. Soltani, which is what I don't see too often these days. Best doc I've been to in a long time. read more

Most 5 star reviews for Dr. Soltani are just nonsense info. Yes he is "great and kind and he treated me nice and I've been coming to see Dr. Soltani for years" bla bla bla. Dr. Soltani is nice, he treated me very nice too but is he really a "specialists" in the digestive system?? In the end he is not that great or as some people call him "the best". Years ago my primary doctor referred me to him because I started having major bloating, I mean, MAJOR bloading and yes he performed the endoscopy and blood tests and in the end he found "nothing". His answer to me was that I "have been starting to age and have the beginings of gastritis. He said to take tumbs and to stay away from spicy and other foods that can increase discomfort. You and I sure believe this people right? Well yeah they are our doctors and because we believe that they are the experts and they know it all and they are supposed to take care of us I believed him and told my entire family that I had "gastritis". After several years that have passed I actually got worse and I ended up in the hospital. The hospital performed blood tests and MRI (did not perform an endoscopy) and found BLOOD CLOTS inside my digestive system. That was preventing the normal blood flow to some of my organs and that's why I was feeling like I was dying. Dr. Soltani and these other doctors clearly have very limited knowledge and they only based their answers to what THEY find with the endoscopy and blood tests. After that they are clueless and they will give you plain stupid reasons as to what you have and then they dismiss you home leaving things unresolved. My recommendation to anyone that feels really sick or if someone's health has changed in some different or drastic way, is to simply go to the hospital and THERE they will find and pin point the problem and that might just make things easier from the very beginning. Your health and your own life is at stake here and whenever these doctors "didn't find anything" that's the first sign that you WILL get worse because they haven't found and fixed the problem so go somewhere else if you want to live longer. Yes Dr. Soltani was indeed very nice to me and I too like him but I didn't go see him because he is "great and kind and he treated me nice" bla bla bla and you have no idea how I have suffered these last several years thinking I had "gastritis". I went to see him because supposedly he is a "specialists" but in my case he totally failed so I cannot recommend him and I cannot take a chance with my life or my family's with doctors that don't find anything and leave it at that or give you nonsense answers such as "you have gastritis" and don't perform further more complete physical tests. read more

Caring, compassionate. He takes the time to hear what's you are telling him. I recommend him to all my friends. read more

Dr. Soltani helped me through a very difficult time with my GI issues. He always presented the facts regarding my condition and what I needed to do to remedy. In addition, he would always respond to my requests (no matter how many times I bugged him) via the portal. I highly recommend this GI specialist. He will help you with any of your GI issues! read more

Dr. Soltani is a fantastic doctor. He is kind, caring, thorough and very easy to talk to. He performed my colonoscopy with no discomfort and no pain whatsoever. I was able to return to work the same day of the procedure. He phoned me to personally talk about the results a few days later. I will definitely be returning to Dr. Soltani. Highly recommended! read more

I was a patient of Dr. Slotani's a few years ago and have been meaning to write this review. While going through nursing school, I was under a lot of stress with the highly demanding program and suffered from debilitating stomach pain for over a year. Before I met Dr. Soltani, I saw a LOT of doctors at USC who could not figure out what was happening. It was so frustrating! Remained a mystery until I had to go to Huntington ER from the epigastric pain who then referred me to Dr. Soltani. Thank God they did! I told him how much of a struggle the past year had been with this medical mystery and started to cry. Dr. Soltani told me he would do everything to find out what's happening and would treat me as much of a priority as he would for his own daughter. I specifically remember him saying that because it really moved me. He was the first doctor out of so many I visited within that year that truly cared. He spent a lot of time asking about everything in my life to figure out this problem. Finally ended up doing an EGD at his very clean facility, and found out what it was, got me on meds, and it was gone in two weeks! He's truly the best gastroenterologist I know... and now that I'm an RN and have worked with many doctors, I can still say he is one of the most caring I've ever encountered. Thank you, Dr. Soltani! Definitely go to him with your GI needs! read more

Dr Soltani is professional and thorough. I have some tricky medical conditions and he was great at talking me through the different options available to me. He never judged me or questioned my symptoms. He did is best to outline the risks and bonuses to each procedure. When I had any issue with anything he worked with me on it. I am so happy that this doctor is located so close to me because he's one of the best I've encountered. read more

I had a great experience with Dr. Soltani. I had convinced myself that I had colon cancer from spending hours researching my symptoms on the web. When I met Dr. Soltani for my consultation, he listened patiently and was incredibly reassuring. A few weeks later, he did a colonoscopy (which was totally painless and I don't remember a thing). He called a few days later with good results and his whole office was easy to deal with....I will be back! read more

Not only is dr. Soltani highly-skilled he is the most caring and devoted doctor I have ever met in 79 years!

Soltani Sassan Md. What can I say? I would give him 6 stars if I could. He is professional, yet warm, friendly and compassionate. He goes the extra mile, you never feel rushed, and he is comforting in tough times. This doctor actually visited me in the hospital during his time off, because he was concerned. I did not feel like a doctor so much as a friend. Now, GI is not always the most pleasant of medical specialties, but doctor S makes everything as easy and as smooth as possible. Plus, lest I forget, he has wonderful helpful staff and his partners are all top notch as well. read more

Dr. Soltani is extremely knowledgeable and will put you at ease. I highly recommend him.

Dr. Soltani is so beyond caring, attentive, knowledgable, and kind. I can't say enough great things about him. I would give him 10 stars if I could. I am so thankful that I was given his name as a referral right after we moved to the area. I've been in remission for 2.5 years (crohn's) and I have him to thank for keeping me there! He is super attentive with blood work and has seriously been a God-send for me while I am dealing with Crohn's. He's also very quick to help me with refills for humira (which can take a lot of time/very cumbersome process). I don't have to see him as often now that I am in remission, but he still manages to remember details about me even after 6 months since my last visit. He is so beyond sweet! I can't recommend him enough. Absolutely see him -- especially if you have an IBD! read more

Doctor Soltani is the best . He is a very knowledgable and trustable GI doctor, and i would definitely recommend him to every one. His staff are extremely courteous and caring especially the lady who scheduled my MRI appointment. read more

I have been a patient of Dr. Soltani for at least 15 years. He always gives me his complete attention when I explain my digestive issues to him. I have never had any problems as a result of my GI tests performed by Dr. Soltani. He is a kind and caring physician but most of all he is a very skilled Gastroenterologist. You can have complete confidence in his abilities if you choose to make an appointment with him. I trust Dr. Soltani completely. read more

I have been seeing Dr. Soltani for almost 20 years. He is the best GI doctor in Pasadena. Very knowledgeable, friendly, and most of all caring. I would 100% recommend him! read more

Dr. Soltani is the BEST Gastroenterologist. I have been under his care for at least 15 yrs and now he is treating my husband. He listens and explains all the questions we have. He has given us the best care and is very knowledgeable. The office staff are professional and carry through on any requests. Dr. Soltani is a caring physician and we could not ask for any more! read more

I have been a patient of Dr. Soltani for at least fifteen years and each time I see him, he is so kind, patience and so knowledgeable. He works well with my other doctors to assure that I get the very best care. His staff is also kind and patience and I have always felt extremely confident in all his decisions. Even when preforming procedures, their is peace within me that I am getting the best. Feel very blessed and thank God each day for him and his staff. A beautiful person, inside and out. read more