Do not use Armor! I hired them for a fence and deck. The whole experience was one frustration after another. The final product wasn't built per the contract details (my fault for paying them prior to a thorough inspection). The communication both to me and within their company was seriously lacking. read more

We contacted Armor fence for a quote to install a privacy fence on one side of our yard. Seymour (Manassas) came by on Saturday 3/16 and spent quite a bit of time going over what we wanted. It wasn't rocket science but Seymour took the time to answer all of our questions. We received our reasonable estimate 24 hours later. This was our first estimate and we had 3 others scheduled. Once we received all of the other estimates we decided to go with Armor Fence. On 4/4 the installers arrived along with Seymour to make sure everything was set the way we wanted it. Three hours later, they took away the old fence and had installed the new. WE LOVE it and are very pleased with the service and product so far. read more

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This company's customer service is HORRIBLE! We were assigned Tim McGuckin as our Design Consultant and he was a nightmare to work with - attempting to price gouge us with tens of thousands of dollars of extra material and labor we did not request (e.g., we asked for wood and he kept pushing composite, he inserted several thousands of dollars worth of lighting and other electrical components that were not requested or required) and trying to justify his extras by citing county requirements that were not accurate for the scope of work we were looking for. When asked to modify his quote to reflect the work we requested, he initially refused then came back with a revised quote magically cutting over $20K. At this point, we contacted the office to request a new Sales representative to work with because we simply did not trust Tim. We also asked to speak with the Sales Manager to discuss our concerns further. The receptionist, Emma, made no attempt to assist us or address our concerns. She just forwarded our request back to Tim, who then refused the work. Unfortunately, our experience with this company is extremely negative. The sales representative we met seemed more interested in his commission than providing an accurate quote to his customer and the office staff seemed indifferent or oblivious to assisting with our concerns. Additionally, Tim himself indicted that the skill and knowledge of Armor Fencing is lacking as he is the "only one in the company experienced enough to quote [our project]." (For clarity, our project was putting a wood porch with a gazebo on an existing single family home - not complicated). As a means of educating any other potential customers considering Armor Fencing for any upcoming projects, we've included the text and emails between us and Tim McGuckin. read more

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I reached out to Armor Fence for a deck, porch and fence estimate based on their good reviews. I spoke with Emma who scheduled an appointment with Steve for March 30th. Steve contacted me and says he is unable to do the 30th due to scheduling conflict. We then came up to meet today, the 27th at 3:30. I rushed home from work to make that appointment which is rare for me to leave before 4. I called Steve at 4 to check in on time and no answer. I called back the office and they tell me Steve is busy and not in office so they cannot transfer me to him. Usually in the past with other companies, the main office would call the sales rep or at the very least give me a call back after speaking with him to atleast let me know if Steve is running late. If Steve couldnt make it today, he could have texted, emailed or called me letting me know that he cannot make it. read more

I received excellent response by advisor both in measuring trips, markings, and listening to my concerns with fence replacement needs. The quote was accurate and reasonable. The installation was started and completed quicker that I expected. I did notice an issue that I failed to realize a couple of weeks following the install and reached out to advisor and the issue was fixed and resolved within days. read more

David was fantastic! He did not pressure me into accepting his bid, he was thorough in his explanation and recommendations, and most importantly, he listened. The work was done quickly and with excellent results. The pricing was also the best. I got three estimates from three top companies, and they were the best. I had such a great experience that I am looking into having them make us a stamped concrete patio. read more

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Kris Pedersen provides excellent support! he is professional, knowledgeable and and an expert in the field. His efforts regarding my install will help greatly!!! Thank you Kris!! (from Carol E. "the Hokie") read more

Avoid Armor Fence of Northern Virginia. The company does not care about their customers, the salesperson is incompetent and untrustworthy, and the management is useless. When I met with the salesperson on my small townhouse fencing project, I explained in great detail, including the personal reasons, on how we wanted the slats on a board-on-board style fence to be close enough so as to be a private fence. Another company had explained how it was done and he agreed to install our fence this way. Imagine my surprise when I got back on install day and the slats were the regular spacing with views into the yard. When I complained, I got back the excuses that it was a great fence, met HOA requirements, was beautiful, looked just like the brochure and eventually that it met the contract requirements (which were a very basic description). He offered to correct the job if I paid the costs (to fix their error). Several times I brought up the commitment he made to me and our specific requirements - and never a response or rebuttal that he didn't make that commitment - which goes to show he knows he screwed up and didn't do his job. When I escalated to management, no response. Well, I did hear from Management once. During the installation process, he called to berate me about how their crew had been turned away because other work was going on and this costs them money. I explained I never agreed to that date, no one on asked to see me at the site, and no one ever contacted me to schedule it. His response - they sent an email! I sent him the email I eventually found in the Junk folder which includes a statement that a response is needed to confirm the date. No surprise - no apology or regrets for the error on their part. Their web site promises: - Good Planning: Everything Starts with Planning. (Not done) - Experienced and Equipped: We have been doing this for decades. (Didn't help this time) - Happy Clients: You won't be unhappy, we promise. (Definitely not) - We stand by our work: We understand how important your home is. (Only if I pay) So yes, my fault in not noticing the contract didn't include any information on the spacing. I trusted the salesperson to deliver on his commitments, do his job and communicate the requirements. I also had misplaced faith in the overall professionalism and integrity of the salesperson and the company. They know they screwed up on this small job and failed to deliver to their commitments. read more

I hired Armor Fence to secure an existing wooden fence on a rental house I own. I decided to check on the work the day the repairs were scheduled. The two workers were pleasant enough, but neither could speak any English, and they were digging a hole for a post on the wrong side of the fence. I managed to stop them while I called the office to explain the problem. Apparently someone then called them to give them directions in Spanish. Then I noticed that they were making other repairs on the wrong fence segment. I decided I better stay to try to supervise them -- 2 hours of my time. However, I could only observe one of them during that time while the other worker was working on securing that segment of fence bordering the driveway. Within 3 months of the "repairs" that segment near the driveway fell down crashing into the car of one of my tenants. read more

Armor Fence, Deck, & Patio - Nova - 3 Months after Armor Fence made repairs to secure fence. - Fences & Gates Near Me - Manassas, Virginia

We reached out to several organizations to get free quote on new fence. David with Armor was out within a week and provided not only pricing but suggested helpful options to work around existing landscaping during that initial free consultation. From proposal to install was 5 weeks. Pretty great, given how busy these organizations are these days with a backlog of demand. Final cost was exactly what was quoted. Then on the installation day, David provided more options in working around sprinkler heads and markings of buried utility lines. The fence installation team worked very efficiently and did great work. We've already received multiple compliments from neighbors. Thanks Armor Team. read more

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I listened to my husband lament (for almost two months) about the fact that it is so hard to find a good fence company in Northern Virginia. Over and over he made calls and set up appointments to be: a) not called back b) told they couldn't do what we wanted or c) blown off completely by office staff that "couldn't reach" their estimators. He finally called Armor, set up an estimate, got a quote and BOOM--I got home from work yesterday and we have a brand new fence. The fence is lovely, it's exactly what we wanted and it was reasonably priced. I am very happy with the work, the product and the time frame. We will definitely call Armor for this type of work in the future. read more

Armor Fence, Deck, & Patio - Nova - Our new fence - Fences & Gates Near Me - Manassas, Virginia

We recently moved and the first thing on our To Do List was to get a fence installed in our yard for our dogs. We were very impressed by Hal after the initial site visit. He was prompt, efficient, and got us a reasonable quote quickly. Chrissy was also great to work with in scheduling our install right after the fence was approved by our HOA. The crew had the fence built in one day, and we, as well as our dogs, are very pleased with the end result! I would definitely recommend Hal, Chrissy, and the rest of the team at Armor Fence to anyone looking for an honest, transparent, and professional fence company! read more

I called around asking for quotes. By far the cheapest and most responsive was Armor Fence. Jeff and his team were responsive by phone call, email, and text as needed. We decided to go with black ornamental fence and gates on each side of the house. On one side it was going to be a double gate. It turns out after they installed it, the gate wasn't exactly flush with each other due to uneven sloping ground. They allowed us to swap to another gate and we went with another single gate. Everything lines up perfectly and we are very pleased with it. Lots of compliments! Attached photo is from master bedroom looking down into our backyard. read more

Armor Fence, Deck, & Patio - Nova - Fences & Gates Near Me - Manassas, Virginia

Armor Fence did an excellent job replacing my estate-style wood fence. Everything is straight and strong and looks great more than a year later -- 6-inch fence posts, smooth gate hardware, and black wire netting to keep in my little dog. The cost was reasonable, rep David Mattick is a pro who communicated well, and the excellent installation crew cleaned up and removed the old fencing. Highly recommended. read more

They will install your fence, however when you need repair work done Armor Fence does not respond. Terrible long term customer service. read more

I received a quote in May 2021. Same month as my neighbor with precisely the same dimensions and conditions as me. For reasons that can't be explained away by lumber prices, she received a much lower quote. When I asked about it, Armor tried to explain it by stating she received her quote earlier. But this doesn't explain how Armor's competitors were able easily beat the quote they gave me even though they are subject to the same spikes in lumber prices. If you don't know someone or have some kind of baked-in advantage you can't get a fair price with some companies. Additionally, I arrived home moments before our quote was supposed to take place and there were two estimators, both of which were parked in our two numbered parking spots. One moved to a neighbor's and then looked at me as if asking for approval, so I let him know it was my neighbor's spot. He just replied "well I won't be there long." There is visitor parking on the street that is very close. All other vendor and contractors have understood this without explanation. He then said, "will they be home soon?" Very unprofessional. Why should I have to explain basic manners to an adult? read more

We got three quotes for our fence before deciding on a company and Armor Fence was the best quote with the best reviews! We worked with Matt McGuckin, who was super helpful and thorough. We scheduled a day for them to come out and the crew showed up right on time. It was a three man crew with Javier in charge. He walked the yard with me and confirmed the sketch before they got started. They busted their butts for 13 hours and got the entire fence done in one day! This was my whole backyard, plus a dog run. We were impressed! They did a wonderful job and we couldn't be happier with our new fence. Thank you, Armor Fence! read more

I wanted to take a moment and apologize to Steve as my initial post was written out of frustration. I should've taken the time to collect all the facts before leaving a review. I will provide an update as I move forward. So far the experience has been pleasant. read more

Requested an estimate. They were pretty responsive via email and text to schedule an appointment. When it came time for the scheduled estimate appointment, they didn't show up due to personal reasons. They offered to reschedule and asked if I was available for a call, but no responses or call. Due the inability to respond, I have personal reasons to move on to the next business. read more

Came to the corporate office today. No one in the office had on mask. They didn't even wear them in the common area of the office building to protect other patrons they are coming. (There are doctors offices in he building) I was so digusted. read more

I was looking to buy a vinyl fence. I requested a quote online. Kris showed up very professional, timely, and knowledgeable. I got the quote, and it was double over other quotes. Not sure what went wrong? Maybe he thought I had money or they do not need the business. Kris stated their company would be competitive in our first meeting, so I sent a nice email asking why the price seems so out of line. Maybe the price was a mistake. Hmmm, I have not heard back. Beware read more

Note - We live in Montgomery County and Armor Fence has extended their service area into Maryland. We hired Armor to build a 5 foot wood fence around our small backyard in anticipation of getting a dog. Some neighbors had used them and found their work to be good. I got multiple quotes from Armor and other companies. Armor's quote was in the running. They were very easy to work with to get a few additional flourishes built into the fence. They did their work exactly on time and in the time they estimated. I worked with Bob through the whole process and he as great; highly responsive, straight talking, very pleasant to work with. After a little time some of the wood post caps cracked, and they responded almost immediately to check them out and replace them with no hassle. We'll use them again when we need more fencing work. read more

I am giving 3 stars because the Operations Manager Dean did the appropriate thing and replaced 56 poats and 2 crossboards that should have never been installed. Dean and the lady who answered the phone in the office seem to be customer service oriented which is more than I can say for the salesman Kris who stopped replying to messages once the fence was installed and there were major issues just 3 weeks after installation. He never disclosed thwt they use appearance grade lumber that is purchased in bulk, and there is zero quality control performed by the insatallers. They just put up the wood and pickets regardless of what they look like. This is our third experience in Lake Ridge with having a pressure treated pine fence installed, and this was the only time we have encountered this issue with poor quality. One of these fences was installed in 2018 which is only 5 yesrs ago, so the excuse of there being better wuality in the 90s doesn't work for that one. We had our fence installed in April 2023. read more

Armor Fence built a ground level wooden deck for us. Tim McGuckin was very helpful in the quoting process. Craftsmanship on the deck was excellent, very neat and tidy. They additionally took up some bushes from the area first, and tidied up after themselves. Good value for money too. Would definitely hire again! read more

Armor Fence Co is an amazing company. Highly recommend them. Kris has been helping me solve a nagging problem with my fence and his quick turnaround to address the problem was highly appreciated. I can't recommend them enough. Do yourself a favor and call them right away! read more

I had a fence installed with modified deck work (added stairs and a gate to the existing structure). I was not pleased with the work performed by this company. They do not give theirs customers a courtesy call or follow up on when the work will be performed. I sent several emails asking for an update. The job was broken into two separate teams, so I wrote multiple checks for the entire job. They would not provide an estimate for repair of an existing vinyl fence on my property. They showed up unannounced, and the crew left cigarette butts on the deck and yard. They installed a rail over a bird feeder I had. They stole plywood from my property, and I had to all a manager in order to get it returned- they "thought it was trash". One month after the install was complete, the gate latch came apart due to poor construction and workmanship. I will not recommend this company in the future. read more

I work in the service industry and pride myself in being very engaged with my customers. I'd like to say I know a great deal about customer service. My hats off to Armor Fence and specifically Keith Brantner. I called Keith wanting to get a quote from at least 5 different companies. Keith was my first call. He said he could meet me at 10 a.m. I unfortunately I had to be at work. He asked what time I needed to leave the house which was 7:00 a.m. he pulled up at 5:50 a.m. ready to go. That speaks volumes and was a good indicator to me that my business was important to him. I also told him I wanted a good fair price with quality parts and that I don't care to haggle and go back and forth. He quoted me 1 price, didn't make up any discount schemes and play the salesman part. After I received all my quotes and realized I could get the job done cheaper by using less quality products than Armor (a competitor used that wording) Armor came in right in the middle with my budget. Fair, prompt and excellent communications. Now that the fence is done, and done perfectly, I am hoping to use them again for some other projects in the future. Thanks Armor Fence! Keith represented you well! read more

Armor Fence, Deck, & Patio - Nova - Fences & Gates Near Me - Manassas, Virginia

Selected Armor Fence for our deck installation. The sales process was OK and the sales person was responsive by email. The install crew was questionable. I did in fact ask questions. However, the crew did not speak English and no foreman was onsite to speak with. Work took longer and I had to call several times to inquire about when they would be back. Install crew left a lot of trash behind, including nails and screws. No follow up after the deck was complete. I have little kids and they pick up whatever they see. If I have to manage the process the way I did I should be billing Armor fence. I would not recommend this company to any friends or family. read more

Do not bother. These folks are a waste of time. They sent out a four color flyer. When I called it took 3 days to get a return call. Their salesman came out four days later, spent an hour taking measurements and despite two phone calls to him, never produced a bid. This was a $10,000 job. A call to the owner did not warrant a call back. Stay away. Unreputable. read more

These guys did a small fence for me on a townhome in in Springfield VA July of 2013 and did a great job for a great price. The guy I dealt with was Steve Whetsel, and he was a good guy. So I called them back to do another fence this year. We agreed on a price and a date, and I confirmed it several times over email. The date came and went, and no fence. I contact Steve to see what the deal was, and he said (via email, so there's a record) that they were swamped and my fence would be done absolutely, without fail on 18 July 2014. You guessed it. No fence, and no contact from Steve. It's really too bad. They did a good job the first time and they had guaranteed repeat business. Guess they have more work than they need. At this point, I don't care what Steve's promises or prices are. I'll do the fence myself before I pay Armor to do it. read more

We just had Armor Fence replace our fence. I absolutely love it! The quality/workmanship excellent! Very hard workers and very helpful staff. We would recommend Armor Fence. Price was very reasonable. read more

We had a lengthy install delay due to inventory supply and inaccurate measurements. Every company deals with issues outside their control, and every company makes mistakes. How a company resolves these issues is what differentiates a good one from a bad one. Not only did Dean at Armor Fence communicate regularly with me, he showed empathy throughout the process and ultimately took great care of me. He even called me the day after the install to see how everything went. Most of these installs go off without a hitch. When they don't, you want to work with a company that will take care you. Armor Fence is that company. read more

We had an excellent experience with this company. Their bid was the lowest we received, and their performance was superior. They got our fence done quickly and cleanly, well within the time frame we requested. We were away when they replaced our old fence, but our neighbors told us that they were efficient and respectful. We would refer them to anyone in need of new fencing. read more

I had my double fence gate replaced by Armor fence in November since they originally installed the whole fence in 2010. The repair wasn't under warranty but I thought that since I wanted the gate to match, going with the original company was the best option. Matt is very responsive but the wood is cheap wood. Like cheap Lowe's wood. When I complained of the wood warping after 3 months I was told to just go get some wood from Lowe's or Home Depot to fix the problem. Matt said he would install and replace them at a cost to me. I said no. I will not use this company and I will be removing the armor fence placard so they don't have free advertising as well. When you pay premium price for a fence you expect premium wood. My Dad built a deck for me with premium wood. No warping. We also used screws on our deck and the gate boards armor fence replaced were placed on the frame with nails. Bad craftsmanship period. read more

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So not happy with these folks. I got a fence installed 2 years ago. Wooden with wooden gate. As well as some chain link gate replacements. Communication and follow up were marginal at best. About 6 months ago I needed them to come back and fix (which I was glad to pay for) the gate, which kept coming out of balance and not shutting properly. I called and emailed them and got no response. Crickets. I finally called MC Fence (leesburg va) and they advised a non wood gate which has done perfectly. Armor lost a good customer (me) read more

I researched and interviewed several fencing companies before deciding upon Armor Fence. Kris Pedersen was the estimator who came out and reviewed my project. We went over all the details, and Kris provided a quote on the same day. Quote was reasonable and competitive compared to other companies in the area, which allowed me to stay within budget. Kris was very personable and responsive to all my questions. He also showed up on the day of my project to speak with the foreman & ensure everyone was on the same page. We appreciated that. Overall, our new fence was done well and to our satisfaction. This company was professional and got the work done fast. Our new fence is sturdy, looks great, and provides privacy from my neighbors. No complaints at all. Highly recommend. Thanks Armor! read more

Love my new deck and patio I'm a repeat customer of armor fence and never an issue, 100 percent satisfied both times First time was a new fence for my townhome then followed with a new deck and new concrete patio My backyard looks awesome now read more

I had a good experience with Armor Fence. Brian was great to work with helping us understand our options. We asked him for every possible type of fence quote and he was always quick to provide us with what we asked. We had several other estimates from other companies and Armor was by far the most responsive and had the better price, and the only company to follow up after a quote was provided. The only reason I'm not giving a 5 is because of some frustration on my installation date being changed several times. Delays were caused by weather, however I think communication on when to expect the installers, or that they were running late would have eased the frustration. When I called and spoke to Dean the operations manager he was quick to apologize and assure me everything would be complete by the next day. I would use them again. read more

Armor Fence just completed my backyard fence, and they did a fabulous job. I have a flagstone patio where posts are embedded making the job more difficult; nevertheless, they jackhammered specifically where necessary to produce a seamless fence, leaving the flagstone intact. Matt was great about communicating to make sure I ended up with what I wanted. He underbid two other companies, yet the quality of Armor materials and of their work far surpasses that done by another company on my other side fence. read more

Armor Fence installed a replacement section of our fence for us recently. We'd solicited a number of quotes, but went with Armor because they were the first to respond and offered the best price. On his initial visit to our house, the Armor salesman noticed a misalignment in our existing fence gate and offered to fix it while the crew was there (they did). The crew's work was on-time, quick and efficient and the resulting fence looks great. read more