This is a small unit, but it provides outstanding results with their very knowledgeable team. They…read moreclosely monitor progress and quickly make changes when your body is not responding positively. Their communication about what you're doing, why you perform certain exercises and exactly how to do them is excellent. This crew does not have all the equipment you may find at Temple's Baylor, Scott & White's P.T. lab, but their knowledge, work ethic and excellent attitude to help people places them light years ahead of BSW! I highly recommend this team!

These guys are just perfect in every way. Professional. Knowledgable. If you are broken, they will…read moremend you

Wonderful facility with lots of healing light. I love the staff here and the love the staff show…read morethe patients is unlike anything I've ever seen. I would have zero qualms bringing my family and friends here.

The admissions team is great at answering questions and informing. The clinical liaisons are such a…read moregreat asset. Therapy and nursing teams are great and help patient to return home.

He is thorough on evaluation. Pays attention to responses. Very satisfied with our sessionread more

My family had an extremely negative and distressing experience at Elite…read more My wife brought our 1-year-old autistic son for feeding therapy as required by his GI doctor. Unfortunately, his feeding therapist, Julie Bradford, repeatedly misinterpreted his vocal stimming as actual speech. My wife voiced her concerns multiple times and clearly explained that mislabeling stimming as speech in his medical records could harm his ability to receive appropriate speech services in the future. We were there for feeding therapy, not speech therapy, yet our concerns were dismissed every time. When we sought help from the co-owner, Heather Field, hoping for professionalism and respect, we received the opposite. Instead of listening, Heather insulted my wife, suggested she was a bad mother for advocating for our son, and told us to find another therapist if we didn't agree with the treatment. Later that same day, she cancelled all our appointments without my wife's consent, even though we were attending three times a week for both OT and feeding therapy. The feeding therapy itself was also concerning. Despite us explaining that our son responded best to mild, bland, or salty foods (such as fries or crackers), Julie Bradford continued to push purees that he clearly disliked. Her refusal to adjust to his needs worsened his food aversion--and now he has even begun resisting his necessary oral medications, which previously he took without issue thanks to my wife's hard work. The level of disrespect, lack of professionalism, and disregard for parental input at Elite was shocking. We paid Elite a significant amount of money and were still treated as though our concerns, our boundaries, and our child's needs were irrelevant. No family should be made to feel disposable or belittled while trying to get care for their child. This was a horrible experience. I strongly urge any parent to look elsewhere for therapy services. If you live in the Killeen or Temple area, it is worth driving multiple hours to a clinic that will respect both you and your child.

From the owner: Elite Therapy Center is a team of over 60 certified therapists providing physical, occupational and…read morespeech therapy services for children ages birth through 21 years and all abilities in Waco, West, Gatesville, Temple, Killeen and surrounding areas. Elite Therapy Center focuses on helping clients achieve their full potential by providing quality and comprehensive treatment plans tailored to meet their unique needs. We accept Medicaid, Managed Health Care plans, Texas STAR Kids and most private insurances. We are here for you and your child on the journey of hope and healing.

Baylor Scott & White is a lot like the faucets on a cheap kitchen sink: HOT and COLD, with no…read morewarning and apparently no adult supervising the plumbing. When they're hot, they're magnificent. I have received what I would call the gold standard of medical care there--competent, compassionate people doing difficult work exceptionally well. Five stars. No hesitation. And then the handle swings the other direction. My latest adventure began with a broken bone that would benefit from the quaint old medical practice known as treatment. I drove in for an appointment Baylor Scott & White had scheduled, only to be informed that the doctor they scheduled me with doesn't do hands. Excellent. Apparently somewhere in the machinery of modern medicine, I had failed to verify that the specialist selected by the hospital was, in fact, a specialist capable of treating the body part attached to my arm. So I was sent home to await a call from the on-call doctor so I could be rescheduled. Five hours later: silence. I can only assume the orthopedic emergency command center suffered a catastrophic communications failure--or somebody's tee time came up. The final accounting: an 80-mile round trip and roughly four hours burned out of the finite supply of life allotted to me, all to discover that the doctor I had been sent to was the wrong doctor. Then we arrive at the grievance process, where the comedy becomes almost artistic. The Patient Rights material cheerfully encourages patients to file grievances with the "clinical manager." Wonderful. Who is the clinical manager? Apparently this is classified information. The person is not identified anywhere I can find. Then there is Patient Advocacy, a department that appears to function less like an advocacy office and more like an astronomical black hole: complaints enter, light bends, time stops, and nothing ever comes back out. I have some experience with this phenomenon. I'm still waiting for a meaningful response to complaints I raised roughly three months ago. At this point, I'm not sure whether they're investigating them or aging them in oak barrels. And that is the maddening thing about Baylor Scott & White. Parts of this enormous medical machine are superb. You encounter nurses, doctors, technicians, and staff who leave you genuinely grateful such people chose medicine. They are skilled, kind, attentive, and worth every one of those five stars. Then, without warning, you wander through another door and find yourself trapped in a bureaucratic fever dream where appointments lead to doctors who don't treat your injury, nobody seems responsible for anything, and "patient advocacy" has all the responsiveness of a mailbox painted onto a brick wall. So how do I rate Baylor Scott & White? That's easy. Five stars when they're hot. One star when they're cold. And God help you if you turn the faucet expecting one and get the other.

Unprofessional and dismissive care after a two-year relationship…read more I am deeply disappointed by the care at this clinic, especially after maintaining a two-year relationship with the providers here. Instead of investigating a complex, distressing, and very real medical issue, the doctors completely dismissed my symptoms and actively questioned my credibility as a patient.When a patient advocates for necessary medical help, they should be met with diagnostic curiosity and empathy, not accusations or being made to feel like they are faking an illness. This dismissive attitude turned an already stressful health situation into an emotional nightmare.Furthermore, the administrative side of this practice is highly unresponsive, making it nearly impossible to get in touch with staff or fix administrative errors. I cannot recommend this practice for anyone looking for reliable, collaborative, or empathetic healthcare.

I had home health through Standards Home Health, they were late in following up with me and the PT…read morethey sent did not do much except give me a piece of paper with exercises on it. The follow up appointment she said my scar looked to red and wanted to connect me with the doctor. I explained that I get allergic reactions to the tape and we could proceed with the PT session. It never happened and so I was charged over $1500 for 2 sessions that did not bring any value. I would never recommend this company and especially my PT.

Everyone at the office is so friendly and welcoming. I love that you can walk in during open hours…read moreand wait to be seen. I would recommend looking at their FB page for updated hours, esp during holiday season.

very welcoming atmosphere and very affordable pricing. Of course this would mean nothing if it…read moreweren't for Dr Proctor's expert treatment. I've been to many chiropractors in my 70 years and I can definitively say that she is awesome. so glad to have found her!