Northern Ophthalmic Associates has some of the best people working for them. I was impressed with…read moretheir caring service and Dr. Mark S. Pyfer is a great doctor. I highly recommend him and his office.

Not sure. Just arrived for follow-up of yesterday's appointment in Norristown…read more Had a right eye cataract surgery.

My first visit was somewhat disappointing. I explained to the doctor that my vision was getting…read moreworse and asked if I needed glasses. She dilated my eyes, had me read the chart, explained that my eyes were not perfect and told me it was due to dry eyes. This was ridiculous because I never had dry eyes until they were dilated. I bought the eye drops she recommended....my vision never improved. My followup visit was scheduled 6 months later at 9:30am. I arrived promptly. They asked for the identical insurance information which was already on file. They gave me a beeper and told me to wait in the car. After waiting for over 35 minutes without a beep I went back in the office, handed back the beeper and told them that I couldn't wait any longer. They told me that because of covid it takes time to clean the room. (What BS - alcohol drys in less than 30 seconds!) They assured me that the doctor will be ready in 2 minutes. 10 minutes later...no doctor....I left. I'm sorry....this is inexcusable. They evidently have no respect for a patient's time and certainly do not deserve my business. I will be going to another eye doctor.

Today I went to this eye practice. The secretary's did not know anything and were questioning me on…read moretheir co-pay. I met with Dr. Georgietta Gdovin who legitimately screamed at me when I was unsure of my contact brand. I have never been so disgusted in my life. I will NEVER go back. I do not even want to give them 1 star. They deserve nothing, and to be shut down.

Very poor communication and customer service by the staff at this location. I was on the phone with…read morethem for days regarding making an appointment, only to be told that they "don't deal with" the condition that I have, when I was specifically referred to them for it. The woman on the phone said she spoke to a "tech" and when I asked for clarification her only answer was "I don't know, she didn't tell me." She couldn't tell me whether it was an insurance issue or that this particular physician doesn't specialize in the eye condition that I have. How do I know that this "tech" has any authority or knowledge of it? Not a way to handle a patient, so be careful.

Dr. Pyfer performed my cataract surgery in early 2015. I am really happy with the results. All my…read morelife I had been quite nearsighted. My distance vision is now 20/20 and my astigmatism is corrected. He also installed stents to relieve eye pressure for my glaucoma. In pre-surgical visits he referred me to a retina specialist at Wills Eye whom I am now consulting on another eye condition. Dr. Pyfer provided me with clear answers to all of my questions and did an outstanding job in correcting my cataracts. There was one complication - excessive bleeding from one of the glaucoma stents - which he addressed the next day and which is now fully cleared. I would happily recommend him to anyone contemplating cataract surgery.

Subpar clinical experience. Had an exam several weeks ago with no change to script but when I…read morerequested script for eyeglasses I was advised that I had to come in for another exam because there had been no change in script and they didn't bill the visit. What??? Another visit inside of two weeks and another exam and another pupil dilation. Insane. I declined and advised Suburban I would not be returning. Strangely, during my visit and exam, the provider asked why I was there even though she had scheduled the visit for a previous injury. She did not seem to be referring to any notes. The provider also noted that my glasses were not in good shape. She noted the glasses were in poor shape but did not think to provide me a script or have a script available when needed without another visit. Am I to assume that the first exam was not comprehensive? Why would I need another exam within two weeks when nothing changed? Crazy making. Lastly, in review of my past care at Suburban, I think I was referred to their own providers and tests, glaucoma & ultrasounds, when not required by my clinical picture to pad their billing. Disgruntled. Beware. Stuart Skinner

I agree with all reviews stating their office workers are rude and condescending. I took my 90 year…read moreold parents for their eye exams when masks were still required in medical offices. The receptionist literally ordered me out of the waiting room and would not allow me to stay to help my parents. This is not the first time I have encountered rude behavior by the office staff. It appears to be an ongoing "thing". I have switched my parents, myself, and my husband to a different eye care center. And yes, there is a long, unexplained waiting time.

I have been dealing with their front desk's rude behavior for many years, and have finally had…read moreenough. I have switched to another eye care center. I missed an appointment yesterday (something I have never done), and when I was called, I apologized and was going to schedule another appointment when I was told there was a $25.00 fee for a missed appointment. She never asked if there was a reason I missed my appointment (there was), and when I asked why I needed to pay the fee for a one-time missed appointment, her answer was "it's office policy." Well because of their office policy, my husband, myself, my parents, my son and my daughter-in-law will be going to another eye care center. I hope their $25.00 fee is worth losing six patients.

Unpleasant staff at desk, no one was in the waiting room, she was behind the desk window closed, I…read morepulled my mask down to sip my water and she opened the window and basically scolded me because my mask was not fully back on , The doc was great ,She could have discretely reminded me , not yell policy across the room

Primary care physician Dr. Hal Hockfield has been my primary…read morecare physician since 1993 He is the best Professional, likable, smart, and caring

At Abington Plaza Medical Associates, there's a team of doctors, internists, nurses, and support…read morestaff displaying qualities of knowledge, experience, empathy, effectiveness, commitment, responsiveness, and effective communication. I would not trust my primary care to any practice than doesn't include Dr. Kevin Zakrzewski, and Dr. Joseph McAllister. Not only are they exceptional at their craft, they elevate it by their professional, and personal rapport with patients, genuine sincerity, earned trust, and consistency. Yes, sometimes the wait can exceed 10-15 minutes to speak with a receptionist. However, when you do reach them, they are kind, cordial, detail-oriented, and helpful. My most recent hold time was under four (4) minutes. So, it depends on the day and time you call, and there's more than one office you can contact. The offices for Abington Plaza Medical Associates are located in Levy Medical Plaza at 1235 Old York Rd, in Abington, directly across the street from the hospital. Parking is $4 flat rate at Scully Garage. Once you enter the building from the ground level, the offices for Abington Plaza Medical Associates are one for up and to your left, as you exit the elevator. Many of the tasks you need help with can be assisted through the MyChart app for Jefferson Health. There, you can do everything from checking test results, notes from visits, see past and upcoming appointments, medications, and your entire care team for every specialty. You can request refills for prescriptions, send non-urgent messages, request and schedule appointments, see upcoming tests, and procedures scheduled/required. The doctors and the nurses check messages regularly, and are responsive in a timely manner. The offices are clean, well-kept, and wait times upon arrival for a visit are never long. There's a wonderful support staff of nurses that are truly an extension of the doctors. Beth, who is Dr. McAllister's second lifeline, is always a delight. As soon as she calls your name to come back to the patient offices, she immediately goes through each and every medication, to ensure the records are accurate and up to date, as well as if refills are needed, asks relevant questions to determine how you are doing, physically and mentally, and proceeds to take your blood pressure, temperature, and heart rate. Beth and Dr. McAllister work hand in hand to deliver superior patient care, as does the phenomenal Dr. Zakrzewski. There's reason why booking a general appointment takes so long- the doctors are outstanding and in high demand. And when instances arise for an appointment with a CRNP, Kelly Lappa is thorough, providing superior patient care. The one doctor to avoid, Bostros Shenoda, MD. His past judgement calls utilized poor problem-solving, and misdiagnosing. He told me on more than one occasion that I may have an autoimmune disorder. However, upon checking myself into the hospital and requesting full labs for everything, the results from the gluten test that popped up on my phone on the MyChart app indicated my allergy/intolerance to gluten, which was the issue preventing my WBCs from focusing on attacking Covid, and bronchitis. Completely unacceptable. However, that's not the quality of care you can nor should expect from any other medical professional at Abington Medical Associates. I'd drive an hour each way to see the best team of doctors and nurses, in Abington, Warrington, etc, to know my health and well-being are safeguarded by Doctors, McAllister, and Zakrzewski, et al!