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    Armstrong Frank T DO

    5.0 (1 review)

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    12 years ago

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    Bay Dermatology and Cosmetic Surgery

    Bay Dermatology and Cosmetic Surgery

    1.9
    (8 reviews)
    0.0 mi

    I downgraded this review. While Clarissa provided cheerful in-office care, there's clear…read moreincompetence and poor follow-through once prescriptions are involved. Example: see this prescription bottle. I called in Monday morning for a refill to be ready by Wednesday. When I went Thursday, the pharmacy said Bay Dermatology never responded to their fax, so they sent another. Friday, still no answer. I called the office in the morning--nothing. I called again early afternoon and insisted on a callback. Cara finally called to say Clarissa claimed the script already had refills. As you can see on the bottle, it says "no refills." The issue isn't who made the original mistake--Clarissa or the pharmacy--but the office's assumption that nothing was wrong and their failure to confirm before the weekend. This medication treats hives that cause facial and throat swelling, so this is not something to treat casually. To make matters worse, when they finally did send the prescription, they sent it in incorrectly again--twice a day instead of once, just as they've done before with a medication I had already reported caused bad side effects. Now the office is closed for the weekend, and I'm left without the correct medication. Bay Dermatology--you're fired.

    Wouldn't even give 1 star..took my son here through the years ..non verbal autistic...was told by…read moreDr. Krutchnik that he wouldn't see him if he didn't wear a mask in the past..today 1..2024 made an appt and day before went over all info that was the same and was told didn't need insurance card again..he unusually is accompanied by his in home health aide..they refused to see him and were extremely nasty..Ashley and Lacey..said no we want cards and now a power of attorney..I gave them health care surrogate years back..they just do not like special needs and oh just maybe Medicare but not medicaid..found great new dr..di Not go there..they should be in Hollywood with the housewives​

    Photos
    Bay Dermatology's sign on 19 at Washington Street
    Bay Dermatology's sign on 19 at Washington Street
    Exam room
    Exam room
    The front check in area

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    The front check in area
    Dermal Botanics Skin Spa

    Dermal Botanics Skin Spa

    4.5
    (4 reviews)
    1.0 mi
    $$

    The first time I visited this salon, I used a groupon. I wasn't very impressed, but accidentally…read morefound myself back at this salon a second time when I scheduled myself at the wrong salon. When I realized my mistake I decided to give them a second chance, hoping that the poor experience was the groupon 'budget' choice. The second time I paid full price for a Oxygen Infusion Facial and I received similar mediocre facial. I've had spa facials every few months for the last 10 years, and this has to be one of my least favorite experiences. If you're accustomed to spa facials, this is not up to par. Dianne is a little too heavy handed and jerky (not smooth movements) in her facial massage. On the second visit I was very clear with her about my expectations, specifying the areas I wanted her to focus on (based on my prior experience with her), and she listened but did not follow through. At the end of my second facial with her, I was as disappointed as the first experience. I don't think I should have to go home after a facial and extract noticeable blackheads... I feel like the facial should be more thorough than that... The spa area is clean and organized. She plays relaxing music and is not overly talkative. You can definitely relax in her studio.... BUT, if you're looking for a gentle, smooth facial massage or thorough extractions, this is not the place.

    What can I say about Diane from Dermal Bontanics Skin Studio? Diane is ridiculously knowledgeable…read more She has a deep understanding of skin and it's functions and I'm an RN! This is why I've continued to only see her for years. Where ever she goes, I follow. I always leave my appointment with so much improvement. l look refreshed and younger. She's amazing. Thank you, Diane!!

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    Dermal Botanics Skin Spa
    Non-Surgical Facelift Facial
    Non-Surgical Facelift Facial
    LED light therapy

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    LED light therapy

    Armstrong Frank T DO - dermatology - Updated July 2026

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