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    Arndt Construction

    5.0 (8 reviews)
    Closed 9:00 am - 5:00 pm

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    6 years ago

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    Shoreline Exteriors

    Shoreline Exteriors

    (2 reviews)

    I am highly disappointed with Senior Property Inspector Charles Owen & Shoreline Exteriors, I…read morehighly recommend running away and finding anyone else providing roofing services. Their expertise and commitment to customer satisfaction are absent. They made an agreement with my ex-wife on some gutters during the roof replacement I authorized. I was not asked nor told about this arrangement. I said several times only what insurance covers. During this entire process Charles harassed my ex-wife for payment checks from the insurance company and then the insurance adjuster to the point that the insurance company detective called me as the uninvolved third party to warm me about Charles toxic behavior towards my ex-wife. In the end all the insurance checks got to Shoreline, despite Charles harassment. His issue was they were sent via USPS and not UPS by the insurance company, something we had no control over. His greed and avarice far outweigh anything I've dealt with in dealing with simple tradesmen. He makes the experience truly exhausting and makes you regret every single moment. CHARLES wrote and picked out 16 photos and told me if I posted that positive review that he would knock off the extra cost $2500 of the gutters if I paid the $2000 my exwife had stiffed them on. I agreed, again foolishly verbal. I left the reviews and paid the invoice sent to $0. Months passed with no issues. 2 days before CHRISTMAS, I get a new invoice with the $2500 on it. I remind him of the verbal and he goes quiet again. Now it's New Year's Eve, both times we spend with our families, and this guy send the invoice again. Literally on the holidays. Despite a verbal agreement that both he AND Matt the owner were on the phone for. I said fine, money is tight and I'll pay the $2500 but you're not getting positive reviews. He writes the positive reviews and sends you photos and tells you to post exactly what he sends you. Charles Owens specifically, and Shoreline Exteriors by extension, do not act in good faith and will harass you, create toxicity, and break verbal agreements with you all in an effort to make a few extra bucks dishonestly.

    From start to finish I was very impressed with Shoreline Exterior & Sr Property Inspector Charles…read moreOwen was exceptional in his commitment to getting the job done in a timely fashion. He directly identified storm damage on our roof and we called Charles Owen out for a free inspection. He explained the whole process and helped assist us with filing a claim and meeting our insurance adjuster to make sure the damages were correctly approved! I highly recommend using Shoreline Exteriors and Sr. Property Inspector Charles Owen as they are simply AMAZING! Don't hesitate to call Charles Owen and Shoreline Exteriors as they are experts with storm damage!!

    Arndt Construction - roofing - Updated August 2026

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