Thoughtfully cleaned my apartment for move-out, including thorough carpet care and fantastic…read moreattention to detail in the bathroom and fridge. Unfortunately did not clean my oven although I did request it. Nevertheless, I would book again.

I hired Clean Crew LLC for a move‑in cleaning of my newly purchased St. Paul condo, and the…read moreexperience was so unprofessional, disorganized, and ethically questionable that I feel obligated to warn others. From the very beginning, there were clear red flags indicating this company operates with poor business practices and a concerning lack of integrity. 1. Concerning Payment Practices The Office Manager, Margie, insisted I provide my credit card information up front due to their "policy" and concern that customers skip out on payment after services have been provided. Given the number of reviews mentioning overbilling, I declined. Only then did she reluctantly agree to let me pay after the service was completed. This alone set the tone for what followed. 2. Inflexible and Unreasonable Scheduling Clean Crew LLC requires a four‑hour arrival window (12-4pm) and Margie refused to narrow it down, making it nearly impossible to plan around work. There was zero willingness to accommodate a reasonable request. 3. Poor Quality Cleaning and Missed Tasks On 4/8/26, two cleaners arrived at 1pm and were let into my unit by the building's Property Manager. After paying the invoice and inspecting the unit, I discovered multiple areas- listed by Margie herself - that were not completed: Carpet corners still had debris The vent was untouched Outlets were not cleaned Blinds were not cleaned For a move‑out cleaning, these are basic expectations. 4. "24‑Hour Reclean Policy" Used as a Shield When I reported the missed areas, Margie texted that they could return the next morning, citing their "24‑hour reclean policy," and that they would only address the specific items I listed. I explained that I could not take another four‑hour block off work on such short notice. I requested a modest 30% refund instead -she refused. I offered availability after 5pm - she refused again. Only after I stated I would escalate the matter legally did she suddenly agree to send cleaners after 5pm on an agreed upon revisit date of 4/13/26. 5. Unprofessional Behavior From Staff and Supervisor When the cleaners returned, one begrudgingly vacuumed while the other repeatedly pointed at the vent saying "maintenance." I ended up opening the vent and cleaning it myself. They then began gossiping in Spanish and called their supervisor, Carlos, who proceeded to reprimand me over the phone, claiming they "don't clean inside vents"- even though it was on the task list provided by Margie. When I explained that communication was difficult because the workers did not speak English, he accused me of being "racist" and bizarrely asked if I was from Somalia or India. It was one of the most unprofessional, inappropriate, and deflective responses I have ever encountered from a business. 6. A Company That Avoids Accountability Rather than address legitimate customer concerns, Clean Crew LLC' chose to deflect, blame, and hide behind policies they selectively enforce. The lack of professionalism - from management to staff - was astounding. Bottom Line: I would never hire this company again. The entire experience was a headache from start to finish, marked by poor communication, substandard cleaning, inflexible policies, and unprofessional conduct. I strongly advise others to avoid Clean Crew LLC and take their business elsewhere.

Terrible. They send 4 people at $40/hr. to clean and it still takes as long as 2 people would take…read moreto do the job. I checked in on them and 2 of the workers were gone. Cleaning quality is below par. Would not recommend or use again.

So kind and friendly. So thorough and systematic in cleaning...no shortcuts. Your employees are…read moreEXACTLY what I needed and surpass expectations every month. Thank you!

Maid Brigade is terrible, do not use them. I hired them for a deep clean of a home I needed to get…read moreon the market. The house looked like a bunch of 8-year-olds cleaned it with streaks on the cabinets, food left on the stove and items on their check list that were not cleaned. When I complained to management, their solution was to send the crew back to do a crappy job again. I ended up paying them a lot of money to have to take a day off of work and clean the home myself just to get the house listed. It was a huge waste of time and money hiring maid brigade.

Premier Maids just left our home after the job. AMAZING! The…read morehome looks and smells great. I didn't think our stove could get any cleaner than it was as I have tried. But it looks almost new again. The floors sparkle. The mirrors look great. Bathrooms are beautiful. My wife was almost in tears she was so happy. We are both retired and just can't do this stuff any more. Price was $280 for the first deep clean. $200 every 2 weeks after. We have a 4 bed 2 bath 1900 sq ft home in Cottage Grove MN..

This company is great! We have been using Premier Maids for about 6 months and they do a great job…read morecleaning and really enjoy that it's a small business to support. I really like is that they do not cross-contaminate bathroom to kitchen germs, and use natural products whenever possible. Another great aspect of their business, is that they will cater the cleaning to your needs, i.e. changing all the sheets in the house, taking out the diaper genie, etc. Very personable and customer service friendly. I have been very impressed and would highly recommend!

Jessica was phenomenal! She is flexible with dates, great with texting and communicating,…read morecustomized my cleaning needs, had competitive pricing, and overall was an absolute JOY to work with! I highly recommend her to ANYONE looking for a one time or ongoing cleaning service. I looked around the twin cities for someone and I am so glad I found Jessica! I have asked her back a few times and plan to continue calling on her for my cleaning needs. AMAZING work!

Jessica was a dream to work with. She was incredibly communicative and able to fit me into her…read moreschedule at the last minute. Even though she and the lovely lady who was her partner came late in the afternoon, they stayed well into the evening making sure my house was sparkling. Every corner of my home was cleaned beautifully. Her rates are very competitive and her team does a fantastic job! Will definitely be calling Jessica for all my housecleaning needs in the future!

Quick response to my inquiry and was here to clean in less than a week. Two cleaners did a great…read morejob and our house looks great....bathrooms, kitchen very clean and the dust is gone!!!! Service was at a competitive rate after our previous provider failed to show.

The reviews for Two Betty's seem to be all over the place. However. if you look at them, they are…read moremostly very old. I'm sure it also depends upon individual experience and that probably can vary greatly, depending upon your cleaner and needed interaction with the office staff. This review is based on our experiences over the last two years with Two Betty's. As you can tell from my rating, we are very satisfied. We have been lucky to have one consistent cleaner (Victor), who does a consistently excellent job. My interactions with the office staff has also been excellent. They are very accommodating to changes, both in terms of hours per visit and rescheduling when we are out of town. The price is based upon the number of hours (we use their services two hours per month and the price is quite clear and consistent. We started Two Bettys based upon a recommendation from our daughter, who is also quite happy with their service. Originally, we started because my wife had some surgery and our original intention was to stop the service when she recovered. However, we were so pleased with the results, we have continued using them, even though we reduced the number of needed hours per month. I hope that you will be as pleased as we are.

Was not very happy with they're cleaning service missed a lot of cleaning spots that I expected I…read morehired another service and they've done a fabulous job